Guest Service Associate - Housekeeping

As a Guest Service Associate - Housekeeping at our prestigious hotel in Visakhapatnam, India, your role is crucial in ensuring that our guests have a comfortable and memorable stay. Your responsibilities include: - Attend daily briefings and complete assigned tasks efficiently - Clean and maintain guest rooms and public areas according to our high standards - Replenish guest supplies and promptly attend to guest requests - Report any damage or malfunctions in hotel rooms or areas to the supervisor - Maintain cleaning equipment in proper condition - Keep accurate records of room status and daily productivity - Handle lost and found items according to hotel procedures - Address guest complaints tactfully and report incidents to the supervisor - Remain vigilant and report any unusual activities in guest rooms or public areas - Perform valet services as needed, such as delivering linens or processing laundry orders - Collaborate with team members to ensure seamless guest experiences Qualifications required for this position: - Strong attention to detail and commitment to cleanliness standards - Excellent customer service skills with a friendly and professional demeanor - Effective time management and organizational abilities - Good communication skills in English; knowledge of additional languages is a plus - Problem-solving skills to address guest concerns efficiently - Physical stamina to perform cleaning tasks throughout the shift - Knowledge of cleaning products and procedures - Flexibility to work various shifts, including weekends and holidays - Ability to work both independently and as part of a team - Previous experience in housekeeping or hospitality is advantageous but not required for entry-level positions - Ability to work in a fast-paced environment - Basic computer skills for record-keeping,