Guest Service Associate

Job Description

Company Description Ginger Hotels, a chain of Lean Luxe hotels from the IHCL brand, offers smart and comfortable accommodations in key business and leisure destinations. The hotels focus on chic design, warm hospitality, and unparalleled comfort tailored for the modern business traveler. Role Description This is a full-time on-site role for a Guest Service Associate located in Kochi. The Guest Service Associate will be responsible for guest services, customer service, handling reservations, and effective communication to ensure a seamless stay experience for guests. Qualifications Guest Services and Guest Service skills Customer Service skills Experience in handling reservations Strong communication skills Excellent interpersonal skills Ability to work in a fast-paced environment Attention to detail and problem-solving abilities Previous experience in the hospitality industry is a plus Show more Show less