Guest Service Agent

Role Overview: As a Guest Service Associate at Tripify, your primary responsibility will be to ensure that our clients receive exceptional service and assistance throughout their journey. This role will involve interacting with clients, addressing their queries, and ensuring a seamless travel experience for them. Key Responsibilities: - Greet and assist clients during the onboarding of trips or packages - Handle client queries, complaints, and requests courteously - Provide real-time updates on bookings, schedules, and services - Ensure clients" comfort and satisfaction at every touchpoint - Support hospitality and operations teams during client handling Qualifications Required: - Strong communication and people skills - Ability to handle pressure and resolve client issues - Service-oriented mindset with professionalism (Note: No additional details about the company were mentioned in the job description.),