Guest Relations Executive

Key Responsibilities:

• Welcome and assist walk-in customers, ensuring a pleasant in-store experience.
• Handle customer queries, provide product/service information, and recommend suitable options.
• Achieve assigned sales targets by actively engaging with guests and promoting store offerings.
• Maintain store presentation, hygiene, and operational standards.
• Support day-to-day in-store operations including billing, inventory checks, and coordination with the team.
• Manage guest concerns or complaints effectively to ensure customer satisfaction and retention.
• Keep records of sales, feedback, and operational requirements for reporting purposes.
• Work closely with the sales and operations team to meet overall business goals.

Qualifications & Skills:

• Graduate candidates preferred (Diploma with strong communication skills may also apply).
• Freshers and experienced candidates are welcome.
• Strong communication and interpersonal skills.
• Customer-centric with a positive and confident attitude.
• Ability to achieve sales targets and work under minimal supervision.
• Basic knowledge of MS Office / POS systems is an added advantage.
• Flexible to work in shifts and weekends.

What We Offer:

• Competitive salary with incentives on sales performance.
• On-the-job training and growth opportunities.
• Supportive work environment with career advancement.

Job Types: Full-time, Fresher

Pay: ₹25,000.00 - ₹40,000.00 per month

Application Question(s):

• What is your monthly inhand salary ?
• What is your notice period ?

Education:

• Bachelor's (Preferred)

Work Location: In person