Guest Relations Executive (Female)

Sagar Fabrics

0 years

2 - 3 Lacs

calcutta

Posted:3 weeks ago| Platform: GlassDoor logo

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Skills Required

service resolve communication

Work Mode

On-site

Job Type

Full Time

Job Description

Summary:
Looking for a Guest Relations Executive to enhance the overall guest experience at our resort. The candidate must be service-oriented and adept at handling guest queries efficiently.

Key Responsibilities:

Welcome and assist guests at check-in and check-out.
Provide information about resort services, activities, and facilities.
Resolve guest complaints professionally and promptly.
Maintain detailed guest profiles to ensure personalized service.

Employer Requirements (Mandatory Skillset):

Prior experience in hospitality or front office roles.
Good communication and problem-solving skills.
Presentable personality with a service-oriented mindset.
Fluency in English and Hindi; knowledge of local language is an advantage.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

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