Guest Relation Executive/Front Office Executive

1 - 6 years

2 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

Key Responsibilities:

  • Welcome and assist guests at the site office with courtesy and professionalism
  • Manage visitor registration, appointment scheduling, and walk-in coordination
  • Explain basic project details, amenities, and location highlights
  • Coordinate with the sales team for site tours and client handovers
  • Ensure site office readiness, including presentation areas and collaterals
  • Handle guest queries and redirect them to relevant team members
  • Maintain daily visitor logs and support MIS reporting
  • Follow up with guests for feedback and revisit scheduling
  • Uphold brand standards and deliver a premium customer experience

Requirements:

  • Graduate (any discipline preferred)
  • 01 years of experience in hospitality, front office, or real estate
  • Excellent communication and interpersonal skills
  • Presentable, courteous, and customer-focused
  • Basic knowledge of CRM/MIS tools is an advantage.

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