Guest Relation Executive

0 years

1 - 2 Lacs

Posted:8 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a dynamic and personable Guest Relation Executive to join our team. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests, ensuring their needs are met, and providing exceptional customer service to enhance their overall experience.

Key Responsibilities:

  • Greet and welcome guests upon arrival with a friendly demeanor.
  • Assist guests with inquiries, reservations, and special requests.
  • Maintain a high level of customer service and satisfaction.
  • Handle guest complaints and feedback professionally and promptly.
  • Organize and coordinate guest events and activities.
  • Stay updated on hotel services, promotions, and local attractions.
  • Ensure the front desk and guest areas are clean and well-organized.

Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
  • Previous experience in customer service or hospitality is a plus.
  • Strong interpersonal and communication skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹21,000.00 per month

Work Location: In person

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