Guest Relation Executive

Key Responsibilities:

Guest Welcome & Hospitality

• Greet all walk-in clients and scheduled visitors with warmth and professionalism.
• Offer refreshments, ensure comfort, and manage the lounge/waiting experience.
• Brief clients with a high-level introduction to the project before handing them over to the sales team.

Client Coordination & Site Experience

• Maintain and update the daily visitor log and appointment schedule.
• Coordinate with the sales and CRM teams to ensure preparedness for client visits.
• Ensure model villas, reception area, and all common zones are clean, well-maintained, and ready for walkthroughs.

Front Desk & Communication Support

• Handle incoming calls professionally and route them to the concerned team members.
• Assist in collecting feedback forms, managing guest queries, and light CRM data entry if required.

Collateral & Brand Presentation

• Ensure brochures, price sheets, and project documents are well-stocked and updated.
• Maintain brand-aligned aesthetics in the visitor experience zones.

Required Skills & Qualities:

• Excellent communication in English and Kannada (Hindi is a plus)
• Pleasant personality, confident, and service-oriented mindset
• Ability to handle high-value clientele and maintain brand standards
• Presentable, organized, and comfortable with basic administrative work
• Prior experience in real estate, hospitality, or luxury retail preferred

Eligibility:

• Any graduate (degree in hospitality, communication, or business preferred)
• 1 year of experience in a front office, customer service, or guest relations role
• Female candidates preferred (but open to all, based on merit and presentation)

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Speak with the employer
+91 9606120022