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Kauvery Hospital
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Guest Relation Executive

Guest Relation Executive

Kauvery Hospital

5 - 8 years

|

4 - 7 Lacs

Chennai

Posted:6 hours ago| Platform:

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Skills Required

Communication Skills Stakeholder Engagement Customer Service Guest Relations Coordination Skills Complaint Handling Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Ensure seamless guest experience by providing exceptional customer service, handling complaints efficiently, and coordinating with various departments to resolve issues promptly.
Develop strong relationships with guests through personalized interactions, addressing their needs, and offering tailored solutions.
Handle guest feedback and concerns in a professional manner, escalating critical issues when necessary while maintaining transparency throughout the process.
Collaborate effectively with internal stakeholders to deliver outstanding hospitality services that meet or exceed guest expectations.
Maintain accurate records of guest interactions, transactions, and feedback to improve overall operations.

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Kauvery Hospital

Kauvery Hospital

Healthcare

Chennai

Over 1,500 Employees

57 Jobs

Key People

Dr. A. S. S. Janakiraman

Chairman
Dr. N. M. Manohar

Managing Director
Dr. V. K. R. S. Kumar

Head of Cardiology

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