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Home
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Jobs in Ramanagaram, Karnataka
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Ravishing Camping
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Guest Relation Executive

Guest Relation Executive

Ravishing Camping

1 years

1 - 2 Lacs

Ramanagaram, Karnataka

Posted:17 hours ago| Platform: SimplyHired logo

Apply

Skills Required

Hospitality Customer service Front desk In-person Hotel experience

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:
Greet and welcome guests warmly upon arrival.
Assist guests with check-in and check-out procedures.
Provide information about hotel services, facilities, and nearby attractions.
Ensure guest requests and needs are fulfilled promptly and professionally.
Handle guest complaints or concerns with empathy and efficiency, escalating when necessary.
Coordinate with housekeeping, concierge, and other departments to ensure smooth operations.
Maintain up-to-date knowledge of all hotel services and local events.
Collect and respond to guest feedback to improve service quality.
Maintain accurate guest records and ensure proper documentation.
Promote hotel services and amenities to enhance guest experience and drive revenue.
Monitor VIP guests, repeat guests, and other special categories to ensure a personalized experience.
They have to take the Review at the portal

Job Type: Full-time

Pay: ₹15,284.00 - ₹20,000.00 per month

Benefits:

Food provided
Health insurance

Experience:

Hotel: 1 year (Preferred)

Language:

Kannada (Preferred)

Work Location: In person

Speak with the employer
+91 8310135516

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