Guest Relation Executive (Hospitality Background)

Capgemini

2 - 6 years

2 - 5 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

hospitality front desk data management guest relations guest relationship management hospitality management front office guest handling gre logistics management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

Coordinate & manage client visits in Bangalore and other CG locations (DTP, EPIP Campus, Eco Space, Valdel in Prestige Tech Park) as may be required (position will be based in Whitefield, Bangalore)
Understanding hosts requirements & proactively suggest services from CVE portfolio
Manage the logistics arrangement including transportation, F&B, board room etc. in collaboration with stakeholders/ vendors for every visit
Understand the CG strength areas and build that into visits
Provide excellent client service with positive attitude to every client
Follow operational policies
Complete reporting requirements
Coordinating with other departments for seamless visit management
Innovate for better service and operational processes
Maintain visit related MIS and reports for better insights
Must have knack for service delivery, especially hospitality
Must have excellent problem solving, written & verbal communication skills
Proficient in Excel, Word, Power point etc.
Must have excellent coordination/ collaboration abilities

Preferred candidate profile:

Candidate with 2 to 5 years of experience in Hospitality industry- taking care of Guest Relations, Inventory Management, Food & Beverage, Travel arrangements, Visitors management, Vendors coordination with excellent English communication

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