Guest Relation Executive

Job Description

Job Title: Guest Relation Executive (Female Candidates Only) Location: Bhubaneswar – Star Hotel Property Industry: Wellness, Spa & Salon Experience Required: 0–3 years Employment Type: Full-Time Job Summary: We are hiring a smart, confident, and well-groomed Female Guest Relation Executive for our high-end Spa & Salon located within a prestigious star hotel in Bhubaneswar . As the first point of contact, you will ensure each guest receives a warm welcome and a seamless, professional experience. Freshers with strong communication skills and a pleasant personality are encouraged to apply. Key Responsibilities: Greet guests warmly and ensure a smooth check-in/check-out experience Manage service bookings and client schedules efficiently Explain spa/salon services, packages, and offers with clarity Handle guest inquiries in-person, over phone, or via email Coordinate with service staff for smooth operations Maintain reception area aesthetics and professionalism Handle feedback and resolve concerns with patience and care Maintain accurate records of bookings, payments, and client preferences Required Skills: Excellent English communication is mandatory Outspoken, friendly, and customer-oriented personality Well-versed with basic computer applications (MS Office, email, POS software) Confident and well-groomed with a professional attitude Ability to multitask and remain calm under pressure Prior spa/salon/hospitality experience is a plus but not required Educational Qualification: Graduate or Diploma in Hospitality, Business, or any service-related stream Freshers are welcome – full training will be provided Preferred Candidate: Female candidates only Based in or willing to relocate to Bhubaneswar Available to work in shifts, weekends, and holidays as per spa operations Why Join Us: Work at a luxury wellness destination inside a 5-star hotel Excellent exposure to high-end clientele and service standards Attractive salary + incentives + staff benefits Dynamic, supportive work environment with growth opportunities To Apply: Email your CV and a recent photograph to [email protected] with the subject line: “Application for GRE – Bhubaneswar Spa” Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: Fixed shift Work Location: In person