Guest Relation Associate

We are seeking well-groomed, female professionals with Air Hostess trainee or equivalent hospitality/aviation background to join our team as Guest Service Associates (Restaurant).

Key Responsibilities:

• Welcome, seat, and engage guests with professionalism and warmth.
• Accurately take and process food & beverage orders.
• Provide detailed menu knowledge and make personalized recommendations.
• Coordinate efficiently with kitchen and bar teams to ensure timely service.
• Maintain cleanliness, readiness, and hygiene of dining and service areas.
• Attend incoming calls, manage reservations, and maintain guest records.
• Prepare and update daily operational sheets and reports as required.
• Address and resolve guest concerns, escalating to management when needed.
• Support sales through upselling and promoting specials or offer.

Qualifications & Skills Required:

• Minimum 12th pass; Diploma/Degree in Hotel Management or Hospitality preferred.
• Strong communication and interpersonal skills with a guest-first attitude.
• Basic computer proficiency (MS Office, Excel, reservation systems, POS).
• Experience in call handling and maintaining records is an advantage.
• Well-groomed with professional etiquette and presentation.
• Fluency in English required; knowledge of additional languages is an asset.

Job Type: Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Work Location: In person