2513 Guest Handling Jobs - Page 45

Responsibilities: * Greet guests, handle phone calls & manage front desk duties * Maintain office organization & communicate effectively with team * Manage reception area operations & guest requests Provident fund

Greetings from Savista!! Hiring freshers for Front office Executive role. Roles and Responsibilities Handling front desk, client service. Good working attitude, Good Communication, Interpersonal skills, Team Work, Initiative, Good time management. Managing reports, Coordinating security, Coordinating walkin candidates Desired Candidate Profile: Any UG degree (Mandatory) Preferably Female candidates are eligible Languages preferred : English, Tamil & Hindi Interested candidate share your resume to ta.chennai@savistarcm.com or whatsapp 8448999198 . Regards, TA - Team

1.Greeting to the Visitors also receiving the calls & transferring to departments 2.Maintaining the data in excel sheet & should be well groomed Interested can contact on 8422827225 or share CV on shweta.rajput@tradebulls.in Required Candidate profile 1.Females can only apply 2.Good in communication and also presentable

Responsibilities: Ensure exceptional guest experiences through hospitality expertise Coordinate hotel events & services with sales team Manage luxury lifestyle programs for clients and guest. Personalized Concierge Services Annual bonus Health insurance Provident fund Food allowance

Job Summary: We are looking for a courteous, professional, and well-organized Front Desk Associate to manage front-desk operations and ensure excellent service to our clients, visitors, and team members. The ideal candidate will have experience in handling customer interactions and administrative support in a fast-paced environment. Key Responsibilities: Greet and assist clients, visitors, and vendors with a warm and professional attitude Answer, screen, and route incoming phone calls to the appropriate staff Manage client walk-ins and guide them to the relevant department or personnel Maintain accurate records including visitor logs, client registers, and inquiry documentation Assist with administrative duties such as filing, data entry, and managing incoming/outgoing couriers Ensure the front office is presentable, well-organized, and efficiently managed at all times Required Skills & Qualifications: Minimum 3 years of experience in a front desk, receptionist, or customer-facing role Excellent verbal and written communication skills Strong interpersonal skills with a customer-centric attitude Proficient in MS Office (Word, Excel, Outlook) and basic office equipment Ability to multitask and remain calm under pressure Pleasant personality with a professional appearance and demeanor Role & responsibilities

What this job involves: POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIES Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdate magazines Responsibility for receiving Business Cards requests and ensuring the closure by maintaining the tracker. Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Service desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Co-ordinate with Facility team for event management Sound like you To apply, you need to be: EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Experience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. KEY PERFORMANCE MEASURES See individual Performance Measurement Agreements. Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client)

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

Lead overall hotel operations ensuring high standards in guest service, housekeeping, F&B, and profitability. Drive business growth, maintain brand standards, and manage staff performance. Oversee budgets, compliance & daily operational efficiency. Required Candidate profile Minimum 10 years’ experience in hospitality; leadership in F&B preferred.

We are looking a Front Office Executive. He or She must have 1-2 Yrs experience as Front Office Executive Good English Communication Skill, Good Hold over MS Office, Google Sheet Mail Drafting, Call Transfer, Telephone Management, Courier Management

List Management a. Maintain a list of pending tasks and open conversations b. Track closure time and customer satisfaction c. Appropriately mark conversation status d. Track vendor lists and update data on performance of each vendor 2. Ownership of customer query and task a. Ensure quick response and timely completion of task as assigned b. Consistent and timely follow up with users to ensure successful fulfilment c. Have a friendly and helpful demeanour towards customers d. Maintain and update customer profile e. Offer delight opportunities where appropriate 3. Task completion a. Provide estimate for TAT immediately upon receipt of task b. Provide answers/solutions from pre determined catalogue c. Refer to customer profile and order history for each task and customise d. Ensure lowest possible TAT 4. Vendor Management a. Provide vendor team consistent feedback on quality of vendors b. Escalate any vendor related issues to vendor team immediately Ways of working: As CREW is a 24x7 service, our team works in shifts as per a pre-planned roster Captains would be working 5 days a week in rotational shifts - which means that they should be open to working on Saturdays and/or Sundays sometimes based on the roster Work from office is mandatory for any working day (including weekends) There are 3 shifts: 2 mains shifts - Morning, evening; and one small team - late night Background for hiring: 1. College graduates (MBA, BBA, B.Tech, B.Com, etc.) 2. Ability to follow SOP and process, with frie ndly and helpful approach towards customers 3. Excellent communication skills, attention to detail and friendly persona 4. Strong organizational skills, attention to detail and ability to work within tight TATs 5. Good to have a. 2+ years experience in concierge service (OR) related hospitality industries like hotel reception/concierge (OR) customer service as call center agent, for premium / luxury segments (OR) EA/PA role for C-Suite b. Familiarity with vendor management KRAs 1. High responsiveness Crew Captain (L5) 2. Efficiency in taking and closing out requests 3. Strong adherence to SOPs 4. High customer satisfaction KPIs: 1. First Response Time 2. Average Handle Time 3. Task Completion Rate 4. Compliance % with SOPs by request 5. Customer Satisfaction Score at request level

Min 1 year relevant experience Day shift Location - Gurgaon 6 days working Salary upto 28k Call Fatima - 9990683423

Leading daily operations, drive service excellence, and coordinate cross-functional teams, SOP implementation, team leadership, vendor & resource management, performance analysis along with guest satisfaction, compliance, and operational efficiency. Required Candidate profile Candidates with a strong background in Food & Beverage operations will be preferred

Responsibilities: * Manage front desk operations * Greet guests with warmth & efficiency * Maintain guest records & requests * Handle incoming calls & messages * Coordinate housekeeping services Employee state insurance Provident fund

Leading daily operations, drive service excellence, and coordinate cross-functional teams, SOP implementation, team leadership, vendor & resource management, performance analysis along with guest satisfaction, compliance, and operational efficiency. Required Candidate profile Preferably a resident of Chandigarh, Zirakpur, Mohali, or Ambala with own accommodation. Candidates with a strong background in Food & Beverage operations will be preferred

Responsibilities: * Greet guests, handle requests & manage phone calls * Maintain front desk operations & guest satisfaction * Coordinate deliveries & mail distribution * Manage inventory & supplies ordering

Manage front office operations and maintain a professional environment Greet visitors and guide them as per company protocol Handle phone calls, mail, and deliveries efficiently Assist clients with inquiries and share service information.

Job Description for Guest Relation Executive for Bangalore / Goa locations 1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner. 3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests. 5. Maintain up-to-date information on room rates, current promotions, offers and packages. 6. Coordinate with housekeeping for clearing of rooms. 7. Collect Guest feedback during guest departure along with his likes and dislikes. 8. Perform basic cashier activities as and when required. 9. Maintain guest lockers for safe custody. 10. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. 11. Give proper and complete handover to the next shift. 12. Follow the property rules and policies laid down by the management. 13. Adhere to strict staff grooming and hygiene standards. 14. Manage property in the absence of a Property Manager. 15. Coordinating and multi-tasking job duties in a busy environment.

Role & responsibilities :- A hostess in a hotel primarily focuses on guest reception, seating, and reservations, ensuring a smooth and welcoming arrival experience . They greet guests, manage seating arrangements, and handle reservations to optimize table turnover and guest flow. Additionally, hostesses often act as a communication hub, relaying information between guests, servers, and management. Here's a more detailed breakdown of the hostess's responsibilities: Guest Reception and Seating: Greeting and welcoming guests: This includes a warm and friendly greeting upon arrival, creating a positive first impression. Managing reservations and waitlists: Hostesses are responsible for taking reservations, managing seating charts, and organizing waiting lists to ensure efficient seating. Escorting guests to their tables: Guiding guests to their designated tables or waiting areas, providing menus, and potentially introducing the server. Providing menus and information: Offering menus, explaining daily specials, and providing information about the hotel or dining establishment. Communication and Coordination: Acting as a communication hub: Relaying guest preferences, special requests, and feedback to the appropriate staff (servers, kitchen, management). Maintaining a clean and organized workspace: Ensuring the hostess station and dining area are tidy, well-stocked, and presentable. Assisting with special requests and events: Helping guests with special needs, coordinating with staff for events, and ensuring seamless service. Addressing guest complaints or issues: Resolving minor complaints and escalating more complex issues to management. Additional Responsibilities: Maintaining cleanliness and organization: Ensuring the dining area is clean, tables are set, and necessary supplies are available. Upselling and promoting: In some establishments, hostesses may also promote hotel services, special offers, or menu items. Assisting other staff as needed: Providing support to servers, bartenders, or other staff members during busy periods. In essence, the hostess acts as the first point of contact for guests, setting the tone for their dining experience and contributing to the overall efficiency and smooth operation of the hotel or restaurant. Urgent Job Opening for a 5 Star Hotel Job Location -Mumbai Position - Hostess Salary -20 K CTC Interested can share CV on 7303646404 If your Friend or juniors are interested for this profile then kindly share their number/Resume to me Regards HR Aachika Contact-9810287404

Role & responsibilities To explain the consent details to patients relatives and take signature from patients relatives on all types of consent e.g. admission, procedure consent, financial consent. To address to patients/ relatives complaints and solve them accordingly. To do daily updation of billing entries. To communicate with other department as per the need. Minimum Graduate requirement. Rotational shift duty. Check and confirm major procedures before providing daily bill amount. Freshers okay

Job Title Executive/Senior Executive Corporate Compliance Operations Qualification and Skills Qualification – Postgraduate (preferably MBA or equivalent) 2-4yrs experience with financial service/institution Basic knowledge of Corporate Compliance policies and monitoring of policy requirements Managing queries from employees and relevant stakeholders Good communication skills Proficient in MS Office Description of Tasks Tracking and updating the various Regulatory Portals Likes SCORES, ODR and SEBI Intermediary Portal Track aspects related to Ratings Compliance Operations, like Business Advisories, Conflict Checks, etc. Support in Personal Trading Policy related operations, Legatrix Operations, etc. related to Ratings Support in any other regulatory requirement, regulatory inspection, etc.

Role & responsibilities :- A housekeeping associate in a hotel is primarily responsible for maintaining the cleanliness and order of guest rooms and public areas . This includes cleaning and sanitizing, restocking supplies, and ensuring a comfortable and pleasant environment for guests. Here's a more detailed breakdown of their responsibilities: Guest Room Cleaning: Cleaning and Sanitizing: This involves tasks like dusting, vacuuming, mopping, cleaning bathrooms (toilets, showers, sinks), and removing trash. Making Beds: Ensuring clean and neatly made beds are a core part of the job. Restocking Supplies: Replenishing guest room amenities like toiletries, towels, linens, and other supplies. Reporting Issues: Notifying supervisors of any maintenance needs, safety hazards, or lost and found items. Public Area Maintenance: Cleaning and Sanitizing: Cleaning common areas like hallways, lobbies, and restrooms. Restocking Supplies: Ensuring public areas have necessary supplies like paper towels, soap, and toilet paper. Additional Responsibilities: Following Procedures: Adhering to hotel standards for cleaning, safety, and security. Providing Excellent Service: Responding to guest requests and providing a positive and helpful experience. Teamwork: Collaborating with other housekeeping staff to ensure efficient room turnover and overall cleanliness. Inventory Management: Keeping track of and restocking cleaning supplies and guest amenities. Deep Cleaning: Participating in more thorough cleaning tasks as needed. Following Lost and Found Procedures: Handling and reporting found items according to hotel policy. Maintaining a Professional Appearance: Ensuring personal hygiene and wearing a clean, professional uniform. Urgent Job Opening for a 4 Star Hotel Job Location -Andheri West ,Mumbai Position -Room Attendant Salary - 17 K In Hand Interested can share CV on 7303646404 If your Friend or juniors are interested for this profile then kindly share their number/Resume to me Regards HR Aachika Contact-9810287404

Kanakia International School is looking for Front Desk Executive to join our dynamic team and embark on a rewarding career journey Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.

Responsibilities: Fluency in English is mandatory with Hindi/bengali * Greet guests, handle requests & manage front desk operation * Maintain guest relationships through effective communication * Manage phone calls, respond promptly & professionally

Job role : General manger/Assistant general manager Location : North India Department : Hotel operations Job experience : 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Managing P&L and cost-effectiveness while ensuring high service quality Motivating, mentoring and aligning staffs Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 5 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail

Job role: Food server/steward Location: South India Department: Hotel/restaurant operations Job experience: 2+ years Job brief A food server/steward shall be responsible for greeting, meeting, serving and servicing guests at company's F&B cafes operating under each backpacker hostel. He/she shall be entrusted to effectively manage a 80-100 cover restaurant overseeing multiple facets of F&B service as per company's standard operating procedures. Job responsibilities Greeting and welcoming guests courteously upon their arrival in the cafes Escorting guests to their tables and helping them scan company's QR based menus Enabling guests to order food & beverage seamlessly by helping them with menu Ensuring timely food servicing and by attending to their needs and requests Maintaining cleanliness and tidiness of dining areas Collaborating with kitchen staff to ensure timely delivery of orders Up-selling and promoting specials offers Handling customer grievances and resolving complaints professionally Adhering to food safety and hygiene standards at all times Qualifications Diploma in hotel management or relevant course in hospitality Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc. Extensive operational knowledge of hotel F&B operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in southern India High attention to detail