2513 Guest Handling Jobs - Page 27

-Assist with visitor verification and security protocols. -Provide exceptional customer service -Experience in a BPO/company environment is required -Excellent communication and interpersonal skills -Proficient in MS Office and basic office equipment Required Candidate profile - Schedule and coordinate interview appointments with HR and candidates - Manage appointment calendar and follow-ups - Handle basic administrative tasks Geetu: 9711150259 Perks and benefits 16+ Years old MNC

Elevators, Cleanliness of premised, generator, panels, pantry, computer systems, water, ETP, servers, guest handling.

Role Description This is a full-time on-site role for a Front Desk Executive located in Ahmedabad at Entirety HR Solutions. The Front Desk Executive will be responsible for managing the front desk, answering incoming calls, coordinating office activities, and assisting with administrative tasks. Qualifications Excellent communication and interpersonal skills Organizational and multitasking abilities Proficiency in Microsoft Office applications Customer service oriented Ability to maintain confidentiality Previous experience in a similar role is a plus High school diploma or equivalent

srmb srijan ltd is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice Find out the different operational strategies Work on developing the current operational strategy applied to the company with the most recent technology Coordinate with the operations manager to take the required steps after brainstorming and research Optimize the operations in the company Put the suitable operational strategy to fit with the companys culture Implement the operational strategy in the different departments of the company Supervise the strategy, and make sure that all the employees respect this strategy Work regularly in improving the companys operations performance Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers Follow up with the running project daily in order to make sure that they follow the right operation process Check the logistics operations Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process Solve all the different problems that could face the operations, to ensure the operational strategy Issue a weekly, and monthly report for the operations manager to see all the updates realized on

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

Responsibilities: Greet guests, manage phone calls & emails Maintain front desk organization & supplies Coordinate office events & meetings Manage reception operations & staff Oversee guest services & requests Travel allowance Sales incentives Performance bonus Mobile bill reimbursements Maternity leaves

Role & responsibilities Greet and welcome visitors in a warm and professional manner. Answer, screen, and forward incoming calls efficiently. Maintain a clean and organized reception area. Manage appointment scheduling and meeting room bookings. Handle incoming and outgoing mail, couriers, and deliveries. Assist with administrative tasks such as data entry, filing, and correspondence. Coordinate with different departments for office-related tasks. Ensure security protocols are followed, including visitor log maintenance. Provide general information about the company and direct inquiries appropriately.

Role & responsibilities Provide user support and service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. • Follow Standard help desk procedures • Log all help desk interactions • Administer help desk software • Responding to Queries of Staff in person or through Chat, email or Phone on all company supported applications. • Redirect problem to correct resource • Serve as liaison between Residents and the Staff to resolve issues. • Follow up with Residents and management to ensure complete resolution of issues and document Resolutions for further reference • Prepare Weekly Activity Report about Issues raised by the residents and proper action taken on it by the respective department • Resolve technical problems with Local area networks and Wide area networks. • Identify and escalate situation requiring urgent attention • Track & route problems and requests Preferred candidate profile Good Communication skills .

Role & responsibilities Welcoming the guest with simle Guest Interaction Offer Beverages or Starters , Recommend Special Items, Talk About Popular Dishes Preferred candidate profile

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Perform diversified cleaning and housekeeping activities (as mentioned in the contract) of the client premises. Maintain all areas assigned in a perfect state of cleanliness.Proper use of chemicals and other cleaning agents. Collection and disposal of garbage. Proper use of cleaning equipment.Carry out any other duty as instructed by the Supervisor/Manager Attend all scheduled staff training and safety meetings. Estimate time and materials required on work orders.Maintain work area and equipment in a clean and orderly condition following all prescribed regulations. Know current Safety Regulations.Respond to emergency call-in situations. Have necessary stock and tolls to perform the cleaning and housekeeping activities.Make daily rounds of premises as assigned by Supervisor

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

Implement ticketing targets effectively and focus on maximum ticket generation to meet company booking goals. Handle domestic and international ticket reservations using GDS platforms with an emphasis on achieving daily and monthly ticket sales targets. Process ticket cancellations, rebookings, and refunds efficiently. Communicate clearly with clients regarding flight options, fares, and travel policies. Coordinate with airlines, suppliers, and travel partners for booking confirmations. Maintain accurate records of bookings, payments, and customer interactions. Ensure timely delivery of travel documents to customers.Maintain updated knowledge of airline policies, offers, and travel advisories. Qualification Diploma/Degree in Travel Tourism or related field. 12 years of experience in ticketing preferred.

Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Adhere to the Procedures Standards Manual. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Check guests in and out of their rooms.

1. Oversee the cleaning and maintenance of all food service areas, including dining rooms, kitchens, and storage areas. 2. Supervise and train stewards and dishwashers, ensuring that they follow proper sanitation and safety procedures. 3. Monitor inventory and order supplies as needed, including cleaning supplies, chemicals, and equipment. 4. Manage the cleaning schedule to ensure that all areas are cleaned regularly and according to the established procedures.

Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization

To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone with good management and communication skills Qualifications: Should have managed a team Know the job well

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Customer Service: Welcome and greet guests in a friendly and professional manner. Assist guests in finding suitable seating arrangements and present menus. Table Service: Take food and beverage orders accurately and efficiently. Serve food and beverages to guests in accordance with established service standards. Cleanliness and Hygiene: Set up dining areas, including cleaning and arranging tables, chairs, and table settings. Maintain cleanliness in the dining area, ensuring a neat and organized appearance. Communication: Communicate effectively with kitchen staff to ensure accurate and timely order delivery. Address guest inquiries, concerns, and special requests promptly and courteously. Team Collaboration: Collaborate with kitchen and other restaurant staff to ensure smooth operations. Assist in restocking and replenishing dining and service areas. Adherence to Policies: Follow established health and safety guidelines, including food safety and sanitation practices. Adhere to company policies and procedures regarding service standards and conduct.

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused

As an FB Associate, you will be responsible for ensuring exceptional customer service, maintaining cleanliness and hygiene standards, and assisting in various aspects of food and beverage operations Responsibilities: Customer Service:Greet customers warmly and assist them in selecting menu items Take food and beverage orders accurately and efficiently Provide recommendations and answer customer inquiries about menu items Ensure customer satisfaction by addressing any concerns or complaints promptly and professionally Food and Beverage Preparation:Prepare and serve beverages, such as coffee, tea, and cocktails Assist in food preparation tasks, including chopping vegetables, assembling dishes, and garnishing plates Follow recipes and portion control guidelines to maintain consistency in food quality Service Operations:Set up and maintain dining areas, ensuring cleanliness and organization Clear tables and reset them for the next guests Assist in maintaining inventory levels by restocking supplies and ingredients as needed Collaborate with kitchen staff and other team members to ensure smooth service flow Safety and Hygiene:Adhere to all food safety and sanitation regulations, including proper food handling and storage procedures Maintain cleanliness in work areas, including washing dishes, utensils, and equipment Monitor and report any maintenance issues or safety hazards to management

HIRING FOR CUSTOMER SUPPORT ROLE INBOUND VOICE PROCESS ROTATIONAL SHIFTS GURUGRAM / NOIDA WFO BOTH SIDE CABS SAL- 40K CTC + INCENTIVES WALKIN INTERVIEWS ONLY SHARE CV WhatsApp 8860800235 - KAJAL Required Candidate profile GOOD VERBAL COMMUNICATION SKILLS CANDIDATE SHOULD BE IN DELHI NCR (MANDATORY)