843 Guest Handling Jobs - Page 26

Supervisor Front Office 2-4 Years Full-time Leh, Ladakh Job Summary: As a Supervisor in the Front Office Department, you will oversee the day-to-day operations of the front desk and guest services team, ensuring the highest level of guest satisfaction, smooth operations, and the seamless check-in/check-out experience. You will provide guidance, training, and support to the front office staff, ensuring that all hotel policies, procedures, and service standards are followed. Your leadership will be essential in managing guest interactions, handling any escalated issues, and fostering a welcoming and professional environment that reflects the hotels luxury brand.

Check-ins and check outs, guest relations Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.

Guest Service Associate F&B Service 0-2 Years Full-time Leh, Ladakh Job Summary: As an F&B Service Associate, you will be responsible for providing exceptional service to guests in various dining outlets, ensuring a memorable and high-quality dining experience. You will greet and seat guests, take orders, serve food and beverages, and ensure all guest needs are met with professionalism and courtesy. Your role includes maintaining cleanliness and organization of the dining area, handling guest inquiries, and working closely with the kitchen and bar teams to deliver seamless service. You will uphold the hotel's service standards, ensuring the highest level of guest satisfaction in line with luxury hospitality expectations. This position demands attention to detail, strong communication skills, and a passion for hospitality.

Guest Service Associate Front Office 0-2 Years Full-time Leh, Ladakh Job Summary: The Front Office Guest Service Associate is responsible for delivering exceptional guest experiences through seamless check-ins, check-outs, and personalized service. Key duties include managing reservations, handling guest inquiries, coordinating with other departments, and resolving issues promptly to ensure guest satisfaction. This role requires strong communication, interpersonal skills, and a warm, professional demeanor to represent the hotel's luxury standards. Proficiency in property management systems and fluency in multiple languages are advantageous.

Guest Service Associate Housekeeping 0-2 Years Full-time Leh, Ladakh Job Summary: As a Guest Service Associate in the Housekeeping Department, you will be responsible for providing exceptional guest service by ensuring that guest rooms, public areas, and hotel facilities are maintained to the highest standards of cleanliness, comfort, and luxury. You will play a key role in guest satisfaction by addressing guest requests, fulfilling special requirements, and ensuring that every guests room and experience aligns with the hotels quality standards. Your attention to detail and proactive approach will contribute significantly to creating an immaculate and welcoming environment for all guests.

Our jobs aren t just about giving guests a smooth check-in and check-out Instead, we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowe'red to move about their space and do what needs to be done Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance) Doing all these things we'll (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent

Serve food courses and alcoholic beverages to guests Set tables according to type of event and service standards Answer questions on menu selections Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen Record transaction in MICROS system at time of order Check in with guests to ensure satisfaction with each food course and/or beverages Maintain cleanliness of work areas, china, glass, etc, throughout the day Complete closing duties, including restocking items, turning off lights, etc Present physical and accurate check to guest and process payment Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats (eg, small print) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience

JOB description Provide excellent customer service to guests by taking orders answering questions about menu items and making recommendations. Record guest orders accurately and relay them to the kitchen. Ensure that special dietary requirements or requests are noted and communicated. To provide quick and personalized food and beverage service to guests at allotted tables as per standards service laid down and according to guest satisfaction.

1)Oversee Front Desk Operations and Staff. 2)Managing Staff, train & supervise front desk staff, night audit, bell staff. 3)Check Guests in and out, handle guest enquiries and complaints . 4)Manage reservations and work on Conferences and bookings. Required Candidate profile LOCATION : LONAWALA INDUSTRY - HOSPITALITY JOB TITLE : DUTY MANAGER EXPERIENCE : 2-5 Years

Manage incoming calls, emails, and inquiries, providing accurate and timely information. Serve as the first point of contact for guests Greet guests upon arrival & departure Maintain front desk operations Coordinate housekeeping services

We are looking for a well-presented and professional Receptionist with excellent communication skills to join our team. The ideal candidate should have a pleasant personality, be customer-oriented, and possess the ability to manage front-desk responsibilities efficiently. Key Responsibilities: Greet and welcome visitors in a warm and friendly manner Answer and direct phone calls professionally Maintain the reception area and ensure it is tidy and presentable Handle administrative tasks such as scheduling appointments and managing correspondence Assist with basic office support when required Requirements: Excellent verbal and written communication skills Presentable appearance and a positive attitude Basic computer knowledge (MS Office, emails, etc.) Prior experience in a similar role is a plus

Responsibilities: Greet guests upon arrival & departure Manage front desk operations Maintain guest records & requests Coordinate housekeeping services Uphold high standards of hospitality at all times Provide exceptional customer service by responding to guest inquiries and concerns

Office Admin, Answer, screen and forward incoming phone calls, Order front office supplies and keep inventory of stock, Assisting with administrative tasks such as filing, data entry, and preparing documents or reports for meetings

Greet & welcome guests/clients in a professional & friendly manner Answer & manage incoming phone calls and emails promptly Handle visitor registration and maintain visitor logs Manage appointment scheduling and coordinate with relevant departments Required Candidate profile Maintain the reception area, ensuring it is tidy and presentable Provide information about services, facilities, and directions as needed To Apply: Whatsapp-7877714879; 8529925583

Location Pune Shivaji Nagar Salary up to 30k gross

Supervising staff Troubleshooting: Resolving escalated guest issues. Managing front desk operations Promoting hotel services Collecting receivables Coordinating with other departments

Role & responsibilities - Manage and supervise the front office team, including receptionists, concierges, and bell staff - Ensure exceptional customer service and guest experiences - Oversee front office operations, including check-in/check-out, room assignments, and billing - Manage room inventory and optimize occupancy rates - Collaborate with other departments to ensure seamless guest experiences - Handle guest complaints and resolve issues promptly - Implement and maintain front office policies and procedures - Monitor and analyze front office performance metrics, including occupancy rates, revenue, and customer satisfaction - Develop and implement strategies to improve front office operations and guest satisfaction Preferred candidate profile - Bachelor's degree in Hospitality Management or related field - 2-5 years of experience in front office management, preferably in a luxury hotel/resort - Strong leadership and communication skills - Excellent problem-solving and conflict resolution skills - Ability to work in a fast-paced environment and prioritize tasks effectively - Familiarity with hotel management systems and software

we are hiring for GRE who as min 1 year of exp in real estate industry, only female candidate if interested contact swathi@brainsnskills.com or 9341818811

Welcome guests, manage reservations, escort customers to tables, maintain waitlists, provide menus, coordinate with staff, and ensure a pleasant dining experience through professional hospitality.

Proficiency in Office Software: Including Microsoft Office Suite (Word, Excel, Outlook) and other relevant software. Handling Incoming Calls Greeting and welcoming visitors, and directing them to the appropriate person.

Role & responsibilities This role requires excellent communication skills, professionalism, multitasking abilities, and a friendly demeanour Greeting visitors and directing them to the appropriate person or department Answering and managing incoming phone calls, emails, and other communications Scheduling appointments and maintaining calendars Managing mail and packages, including sorting and distribution Maintaining a clean and organized reception area Performing basic administrative tasks such as filing, data entry, and document preparation Assisting with office security by monitoring visitor access Coordinating meeting room bookings and preparing meeting spaces Managing office supplies and ordering when necessary Supporting other departments with clerical tasks as needed Handling basic inquiries and referring complex issues to appropriate staff members Create draft budget: Compile all information into an initial budget proposal. Periodic review of budget expense: Regularly assess the budget's accuracy and make adjustments as needed. Vendor Management. Vendor invoice management; receipt, verification, processing and record keeping. SAP knowledge & experience will be preferable.

Role & responsibilities Operational Management Oversee all hotel departments, including front desk, housekeeping, food & beverage, and maintenance. Guest Satisfaction Ensure high-quality customer service, address guest concerns, and enhance overall experience. Staff Leadership Hire, train, and supervise hotel employees, fostering a positive work environment. Problem-Solving & Crisis Management Handle unexpected situations and resolve operational challenges. Company provided accommodation

We’re on the lookout for a Guest Relationship Executive with a polished personality, strong communication skills, and a background in luxury hospitality, high-end retail, or luxury automotive (e.g., Mercedes, Porsche, Audi).contact swathi 9341818811 Required Candidate profile Real estate experience is NOT required. Candidates from 5-star hotels (like Oberoi, Leela, Taj), luxury concierge services, or premium loyalty programs will be given preference.

Greet and assist visitors while ensuring they are directed appropriately. Answer, screen, and forward phone calls in a professional manner. Maintain a clean and organized reception area with necessary office supplies. Manage staff

Developing a template and its regular up-dation for Admin MIS Maintaining international and local courier vendor and services records with on time booking Executing the end-to-end birthday celebration process for all WC employees canteen invoice