Housekeeping Guest Service Associate

0 - 4 years

1 - 3 Lacs

alwar

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

guest service guest management housekeeping hospitality hotel management front desk guest satisfaction customer service front office operations guest handling housekeeping management sales guest relations front office facility management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Housekeeping Guest Service Associate to join our team. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch service to our guests.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Coordinate with other departments to ensure seamless guest experiences.
  • Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
  • Provide exceptional customer service by responding promptly to guest requests and concerns.
  • Collaborate with colleagues to achieve sales targets and improve overall performance.
  • Develop and implement effective strategies to enhance guest satisfaction and loyalty.

Job Requirements

  • Proven experience in hospitality or related field, preferably in housekeeping or guest services.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to delivering high-quality service.
  • Familiarity with hotel management systems and software is an asset.
  • Ability to adapt to changing situations and priorities.

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