GSA - Housekeeping

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

We are seeking a detail-oriented and efficient GSA - Housekeeping professional to join our team in Mysuru, India. As a Guest Service Associate in Housekeeping, you will play a crucial role in maintaining the cleanliness, hygiene, and overall guest satisfaction of our hotel.

• Ensure impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces
• Properly use and maintain cleaning equipment and products to achieve optimal results
• Respond promptly and professionally to guest requests and concerns
• Collaborate with team members to maintain a safe and hazard-free environment
• Manage and secure departmental keys to ensure guest and property safety
• Perform regular inspections to maintain consistent cleanliness standards
• Assist in cleaning executive offices and other areas as assigned
• Remain alert, courteous, and helpful to guests and co-workers at all times
• Adhere to local hygiene standards and regulations
• Contribute to the overall guest experience through exceptional service and attention to detail

• Proven experience in housekeeping, preferably in a hotel setting (1 year experience preferred; freshers may also apply)
• Hotel Management Degree or Diploma is a plus
• Strong knowledge of cleaning techniques, products, and equipment
• Excellent attention to detail and organizational skills
• Outstanding customer service orientation
• Ability to work efficiently in a fast-paced environment
• Physical stamina to stand for extended periods and perform cleaning tasks
• Flexibility to work different shifts, including weekends and holidays
• Basic communication skills in English and local languages
• Familiarity with hotel housekeeping standards and practices
• Knowledge of local hygiene standards and regulations
• Time management and multitasking abilities
• Team player with a positive attitude