GSA - Housekeeping

Company Description

Company Description

Join

us at Accor,

where

life pulses

with

passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality

is

a

work

of

heart

,

Join

us and

become

a

Heartist

®.

We are seeking a dedicated and customer-focused Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness and comfort of our hotel, ensuring an exceptional experience for our guests.

• Attend daily briefings and complete assigned tasks efficiently
• Clean and maintain guest rooms, public areas, and facilities according to established standards
• Replenish guest supplies and promptly attend to guest requests
• Report any damages, malfunctions, or unusual activities to the supervisor
• Maintain accurate room status reports and daily productivity logs
• Handle guest complaints tactfully and professionally
• Perform valet services, including linen delivery and laundry order processing
• Collaborate with team members to ensure seamless operations
• Adhere to fire and life safety procedures and attend all required training sessions
• Maintain a high standard of personal appearance and hygiene
  

Qualifications

• Degree or Diploma in Hotel Management preferred
• Minimum 6 months to 1 year of experience in housekeeping or a related field
• Strong attention to detail and commitment to cleanliness standards
• Excellent organizational and time management skills
• Warm, friendly, and customer-focused personality
• Ability to anticipate and address guest needs proactively
• Strong communication and interpersonal skills
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Knowledge of cleaning products, techniques, and safety procedures
• Flexibility to work various shifts, including weekends and holidays
• Ability to work efficiently in a fast-paced environment
• Basic computer skills for managing reports and communications