Graduate Trainee-Customer Support Team

Graduate Trainee

This role is ideal for recent graduates who are passionate about delivering exceptional customer service and seeking to build a career in a professional and fast-paced environment.

Key Responsibilities

• Learn and understand customer support processes during the training period.
• Handle customer queries through calls, emails, or chat professionally.
• Communicate effectively to resolve customer queries and ensure customer satisfaction.
• Maintain accurate records of customer interactions.
• Collaborate with the team to meet performance and service goals.
• Demonstrate professionalism, patience, and empathy while interacting with customers.

Requirements

• Any Bachelor’s Degree

  (Graduation is mandatory).
• Excellent communication skills in

  English

  (spoken and written).

• Smart, confident, and proactive

  attitude.
• Willingness to

  adapt and learn

  in a structured training environment.
• Basic computer knowledge (MS Office, CRM tools preferred).
• Freshers are welcome to apply.

What We Offer

• Supportive team environment with hands-on learning.
• Opportunity for confirmation after successful completion of training.
• Exposure to professional customer service practices