Provide various support services to GE Global Operations Inside Sales teams that enable them to attract and serve customers faster, with better quality.

Responsibilities-

Quote generation and follow up activities (coordinating with customer or sales team member by phone and/or email)
Data entry and enrichment to support installed base cleanup and database integrations
Provide exceptional customer service to our GE business partners and their customers
Work with customer employees and management to promote, drive, and maintain continuous improvement in processes and productivity
Inbound lead routing
Provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality.
Provide well defined leads to sales representatives
Follow-up sales opportunities and support the work of Inside sales Team Leaders
Handle incoming customers-requests, and provide them with the necessary support
Get to know, understand and deliver different customer service processes
Understand and fulfill all regulations of the internal policies of the company
Other project support as needed

Qualifications-

High School Diploma / GED from an accredited school or institution
Experience: 2 years in similar position with strong organizational skills with ability to multi-task - internal and external customer

Characteristics-

Strong organizational skills with ability to multi-task
Ability to work effectively within cross a functional teams and navigate through a global regional matrix structure and help achieve results in timely manner when answers are coming from different country
Customer focused , commercial skills and professionalism to interact with internal and external customer
Strong written and verbal communication skills
Strong interpersonal and problem solving skills
coordination role
Experience using SFDC or similar CRM
Computer proficiency (Microsoft Office Programs)
Self- starter
excited and willing to be start of a start up
division of commercial operations
Able to work without direct supervision and having can do-attitude
Be flexible, self-motivated, and enthusiastic n local language

Relocation Assistance Provided: No

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