Gold Loan Officer

As a Gold Loan Officer based in Mumbai, you will play a crucial role in evaluating and processing gold loan applications. Your responsibilities will include conducting customer verification, ensuring compliance with company policies and local regulations, and maintaining accurate records. Additionally, you will be tasked with providing excellent customer service, managing cash transactions, and addressing customer queries related to loans. One of the key aspects of your role will involve handling gold valuation and safeguarding pledged gold assets. Therefore, your proficiency in gold valuation techniques, security practices, and cash management will be essential. Your ability to communicate effectively, both with customers and team members, and your attention to detail will be critical in successfully fulfilling your duties. To excel in this position, you should possess experience in evaluating loan applications, strong customer service skills, and a Bachelor's degree in Finance, Business Administration, or a related field. Prior experience in the BFSI sector would be advantageous. Your capacity to work both independently and collaboratively within a team environment will be instrumental in ensuring the efficient processing of gold loan applications and delivering a high standard of service to customers.,