20 Customer Verification Jobs

VCIP Officer will carry out customer identification process (CIP) through video calls performing due diligence checks and reviewing KYC documentation. Interaction quality complete and accurate capture of call interactions/Notes. Need to ensure whether defect rates kept under acceptable levels. VCIP Officer must exhibit the highest standard of customer service to ensure customers are comfortable through our verification process. Strict adherence to the lenders/Company credit policy & checklist Strict adherence to KYC norms as per RBI guidelines. Adherence of FTR processing and within prescribed TAT Required Languages: Hindi & English (mandatory), Kannada or Telugu (highly preferred).

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to ...

As a Fraud Risk Management Specialist, you will be responsible for monitoring and reporting fraudulent transactions in Debit Cards. Your key responsibilities will include: - Analyzing transactions to identify potential fraud - Verifying the authenticity of transactions with customers - Taking necessary actions to prevent fraudulent transactions by blocking cards or accounts - Reporting identified frauds to the FRM Head - Proactively implementing measures to prevent fraud - Fine-tuning rules in the FRM solution - Defining new rules as needed - Monitoring the performance of team members Your qualifications should include: - Strong analytical skills - Attention to detail - Ability to communicat...

Role Overview: As a Branch Credit Manager in the Micro Finance Loans department, your main responsibility will be to manage a team and collaborate with the sales team to meet targets. Direct interaction with consumers to evaluate their creditworthiness will be a crucial part of your role. You are also tasked with ensuring the completion of credit and know your customer documentation, conducting verifications through various means, and adhering to the company's credit policy guidelines. It is essential to carry out these tasks in a manner that supports sales while managing risks effectively. Key Responsibilities: - Underwrite secured and unsecured loan proposals in accordance with established...

As a Loan Officer at our company, you will primarily focus on selling loans to customers, especially shop owners looking to enhance their business. This role is field-oriented, with around 60-70% of your time spent directly connecting with customers for verification and sales of loans. **Key Responsibilities:** - Engage with customers to effectively sell loans, particularly targeting retail shop owners. - Conduct customer verification processes. - Achieve sales targets and contribute to the overall growth of the loan portfolio. - Maintain accurate records of loan applications and disbursements. - Provide excellent customer service throughout the loan process. **Qualifications Required:** - S...

You will be responsible for leading branch operations and credit origination for MSME, Auto, Used Vehicle (4-wheeler), and Equipment loans. Your key responsibilities will include managing branch P&L, business targets, and team performance, ensuring high-quality portfolio sourcing, conducting credit assessment and customer verification, supervising collections and delinquency control, building and mentoring a team, driving market intelligence, ensuring branch compliance, and coordinating with the head office for disbursement and operational support. Desired Candidate Profile: - 5-10 years of experience in NBFC / Small Finance Bank branch operations - Proven experience in MSME, Auto, Used Vehi...

About the Role As a VKYC Executive, you will be the first point of contact in the customer verification process. Your role is to conduct secure and seamless video-based KYC (Know Your Customer) calls, ensuring all required customer details are accurately verified as per the standard operating procedures (SOP). This role demands strong communication skills, high levels of attentiveness, and the ability to make quick and accurate decisions during live interactions. You should be proactive, empathetic, and capable of handling customers with patience and professionalism. What We Expect From You Video KYC Audit is part of the Customer Experience team at Navi. This role will require you to audit c...

As a Credit Underwriter at our company, your role involves exercising credit delegation authority with due diligence within the policy framework. You will be responsible for interpreting credit bureau reports, conducting dedupe checks, assessing financial statements, analyzing financial ratios, and evaluating the financial eligibility of applicants. It is crucial to ensure that all loan applications are processed within the defined turn-around time [TAT] to increase underwriting efficiency. Key Responsibilities: - Adhere to the defined policy and processes for timely decision-making on all applications. - Analyze bank statements, ascertain existing liabilities of applicants, and determine fi...

Job Requirements Job Title Relationship Manager-Group Place of work -RAJASTHAN Business Unit - Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify prospective customers and convert them into real business opportunities. The role bearer is responsible for creating Joint Liability Groups and centres and managing them through the formation, disbursal and collection phases while managing a team to drive client acquisition, building household level customer relationships and capitalizing on lifetime value in each rel...

Job Requirements Job Requirements Job Title Associate Relationship Manager-Group Business Unit - Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizin...

Job Requirements Job Title Relationship Manager-Group Place of work -Uttar Pradesh Business Unit - Retail Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify prospective customers and convert them into real business opportunities. The role bearer is responsible for creating Joint Liability Groups and centres and managing them through the formation, disbursal and collection phases while managing a team to drive client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibiliti...

Job Requirements Role/ Job Title: Associate Relationship Manager-JLG Function/ Department: JLG Job Purpose The role entails deepening relationships with Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibi...

Job Requirements Role/ Job Title: Associate Relationship Officer- JLG Function/ Department: JLG Job Purpose The role entails deepening relationships with Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and ...

Job Requirements Role/ Job Title: Associate Relationship Officer- JLG Function/ Department: JLG Job Purpose The role entails deepening relationships with Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and ...

As a Domain Trainee/Management Trainee in the AML/KYC department at Genpact, your role will involve developing and implementing lean shared services projects for customer/partner onboarding and ensuring ongoing compliance related to Know Your Customer (KYC), economic sanctions, and anti-corruption. Your responsibilities will include: - Performing customer verification, documenting and resolving exceptions, and ensuring timely resolution - Conducting due diligence of documents based on business, entity, and product matrix, including non-documentary verification - Conducting enhanced due diligence checks on higher risk accounts - Utilizing 3rd party solutions for risk issue identification - An...

Role Overview: As a Loan Officer, your main focus will be on selling loans to customers, particularly shop owners looking for business growth. This role involves direct interaction with customers for verification and sales, making it a field-related job with around 60-70% of your time spent outside the office. Key Responsibilities: - Sell loans to customers, mainly targeting shop owners for business expansion - Engage directly with customers for verification and finalizing loan sales Qualifications Required: - Previous experience in sales or customer-facing roles preferred - Strong communication and interpersonal skills - Ability to work autonomously and manage time effectively Additional Co...

We need CCV Executive / Retention Executive / Customer service / QA Skills - Strong Sales and Customer Verification Back ground Should have 1to 2 years of experience Salary - 55k Night shift Location - Noida 5 Days working Call -9310802205 HR Shabana

About the Role As a VKYC Executive, you will be the first point of contact in the customer verification process. Your role is to conduct secure and seamless video-based KYC (Know Your Customer) calls, ensuring all required customer details are accurately verified as per the standard operating procedures (SOP). This role demands strong communication skills, high levels of attentiveness, and the ability to make quick and accurate decisions during live interactions. You should be proactive, empathetic, and capable of handling customers with patience and professionalism. What We Expect From You Video KYC Audit is part of the Customer Experience team at Navi. This role will require you to audit c...

As a Gold Loan Officer based in Mumbai, you will play a crucial role in evaluating and processing gold loan applications. Your responsibilities will include conducting customer verification, ensuring compliance with company policies and local regulations, and maintaining accurate records. Additionally, you will be tasked with providing excellent customer service, managing cash transactions, and addressing customer queries related to loans. One of the key aspects of your role will involve handling gold valuation and safeguarding pledged gold assets. Therefore, your proficiency in gold valuation techniques, security practices, and cash management will be essential. Your ability to communicate ...

Key Responsibilities: To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC complete online registration. Coordinate with the Manager and stakeholder for loan approval. Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal referral business. Team Handling Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan...