Gold Loan Officer

Company Description

ICL Fincorp Limited, established in 1999, has grown to be a prominent name in the Gold Loan oriented Non-Banking Financial Sector (NBFC). Based in Irinjalakkuda, Thrissur, Kerala, the company has expanded its presence across five South Indian States and plans to spread nationwide. Spearheaded by Chairman and Managing Director, Mr. K. G. Anilkumar, ICL Fincorp offers a diverse range of services including business loans, vehicle loans, money transfer, forex, and travel and tourism. The ICL group comprises various subsidiaries, making it a well-known entity in both households and business circles.

Role Description

This is a full-time, on-site role located in Kochi for a Gold Loan Officer. The Gold Loan Officer will be responsible for evaluating and appraising gold articles, processing loan applications, ensuring compliance with company policies, and maintaining accurate records. The officer will also interact with customers, provide them with information about loan terms and conditions, and assist in the resolution of any customer issues or concerns.

Qualifications

• Experience in appraising gold and knowledge of gold valuation techniques
• Excellent customer service and communication skills
• Familiarity with financial products and services
• Attention to detail and ability to maintain accurate records
• Basic computer skills and proficiency in using financial software
• Ability to work in a team and handle customer queries efficiently
• Previous experience in a similar role is a plus
• Bachelor's degree in Finance, Business Administration, or related field preferred