We are looking for a highly motivated sales professional as a Branch Head for a leading NBFC- Gold Loan Company in Kerala & Tamil Nadu . Job Roles And Responsibilities Acquire new customers through various channels and build relationships with existing customers. Identify potential customers and generate leads to increase customer base. Offer banking products and services to customers and provide them with customized solutions to meet their needs. Meet sales targets by cross-selling various banking products and services. Provide excellent customer service and ensure customer satisfaction. Resolve customer queries and complaints promptly and efficiently. Ensure compliance with the bank's policies and procedures. Maintain accurate records of all customer interactions and transactions Desired Candidates Requirements Any Graduation / Post Graduation VRS/ Retired Government Officers Having previous experience in the field of Gold Loans. Minimum 5 Years of experience in Sales and Marketing into the Banking, Finance, Insurance, and NBFC Industry is desirable Strong Expertise of Selling Banking Products Good Communication and Interpersonal Skills Excellent Negotiation Skills Age between 28-45 For More Information - Kindly Contact Us Sanju Saji Thomas, Director/Operations Phone/WhatsApp: +91 9495226445 Job Type: Full-time Pay: ₹15,000.00 - ₹17,500.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: Customer service: 3 years (Required) Language: English (Preferred) Location: Tenkasi, Tamil Nadu (Required) Willingness to travel: 75% (Required)
Kadanthottu Finance Pvt Ltd, a leading NBFC licensed under the Reserve Bank of India (RBI), is seeking a Branch Manager – Gold Loans - Erattupetta BRANCH to oversee and manage gold loan operations. This role requires a dynamic individual with a proven track record in business development, operations management, and team leadership in the gold loan sector. The ideal candidate will drive business growth, ensure operational efficiency, and maintain high standards of customer service and compliance. Key Responsibilities:1. Business Development & Revenue Growth Strategy Execution: Develop and implement innovative strategies to drive gold loan disbursements, focusing on achieving and exceeding set business targets. Market Expansion: Identify and explore new business opportunities to expand the market reach within the assigned territory. Relationship Building: Establish and maintain strong relationships with key customers, business partners, and stakeholders to foster business growth. Competitor & Market Analysis: Continuously monitor the competition and market trends, devising strategies that maintain a competitive edge in the market. 2. Operations & Branch Management Branch Oversight: Ensure the smooth and efficient functioning of gold loan branches in the assigned area, optimizing operations to achieve business goals. Loan Process Management: Monitor all loan processing, documentation, and disbursement activities to ensure strict compliance with internal policies and regulatory guidelines. Branch Visits & Support: Conduct regular visits to branches to assess operations, address challenges, and provide necessary operational support and guidance. Gold Valuation & Storage: Ensure proper valuation, authentication, and secure storage of pledged gold in accordance with company protocols and regulatory standards. 3. Team Leadership & Performance Management Performance Monitoring: Set clear performance goals for the team, and ensure regular monitoring and evaluation of individual and team performance. Motivation & Guidance: Inspire and motivate the team to achieve sales targets and maintain high standards of service and operational efficiency. 4. Customer Service & Relationship Management Customer Service Excellence: Ensure that all branches uphold the highest standards of customer service, delivering a seamless experience to all customers. Issue Resolution: Address and resolve customer grievances promptly, ensuring effective solutions and high levels of customer satisfaction. Retention Initiatives: Implement initiatives designed to improve customer retention, loyalty, and long-term relationships with the company. 5. Risk & Compliance Management Regulatory Adherence: Ensure full compliance with Kadanthottu Finance’s internal policies, RBI/NBFC guidelines, and any other relevant regulatory norms. Risk Mitigation: Develop and implement risk management strategies to minimize fraud, defaults, and any operational risks. Audits & Compliance Checks: Conduct regular audits and compliance checks to ensure the highest standards of risk management and regulatory adherence. Portfolio Health: Ensure the timely collection of loan repayments and interest, maintaining the health of the loan portfolio and minimizing overdue issues. Key Qualifications & Skills: Experience: 3+ years of experience in the gold loan industry or financial services, with at least 1 years in a managerial or leadership role. Leadership Skills: Proven ability to lead and manage teams, with a focus on driving performance, training, and motivation. Industry Knowledge: Strong understanding of gold loan products, loan processing, compliance requirements, and risk management strategies. Customer-Focused: Exceptional skills in customer service, relationship management, and conflict resolution. Analytical Skills: Ability to analyze market trends, monitor competition, and devise strategies to maintain a competitive advantage. Communication: verbal and written communication skills with the ability to liaise effectively with internal and external stakeholders. Compliance & Risk Management: Iknowledge of RBI regulations and compliance standards related to NBFCs and gold loan operations. To Apply: Interested candidates can apply by submitting their resume to coo@kadanthottufinance.com. Please mention the subject line as "Application for Branch Manager – Erattupetta" Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Preferred) Experience: Field sales: 2 years (Preferred) Banking: 3 years (Preferred) License/Certification: Driving Licence (Required) Willingness to travel: 75% (Required) Work Location: In person
Kadanthottu Finance Pvt Ltd, a leading NBFC licensed under the Reserve Bank of India (RBI), is seeking an Area Manager – Gold Loans to oversee and manage gold loan operations within the designated region. This role requires a dynamic individual with a proven track record in business development, operations management, and team leadership in the gold loan sector. The ideal candidate will drive business growth, ensure operational efficiency, and maintain high standards of customer service and compliance. Key Responsibilities:1. Business Development & Revenue Growth Strategy Execution: Develop and implement innovative strategies to drive gold loan disbursements, focusing on achieving and exceeding set business targets. Market Expansion: Identify and explore new business opportunities to expand the market reach within the assigned territory. Relationship Building: Establish and maintain strong relationships with key customers, business partners, and stakeholders to foster business growth. Competitor & Market Analysis: Continuously monitor the competition and market trends, devising strategies that maintain a competitive edge in the market. 2. Operations & Branch Management Branch Oversight: Ensure the smooth and efficient functioning of gold loan branches in the assigned area, optimizing operations to achieve business goals. Loan Process Management: Monitor all loan processing, documentation, and disbursement activities to ensure strict compliance with internal policies and regulatory guidelines. Branch Visits & Support: Conduct regular visits to branches to assess operations, address challenges, and provide necessary operational support and guidance. Gold Valuation & Storage: Ensure proper valuation, authentication, and secure storage of pledged gold in accordance with company protocols and regulatory standards. 3. Team Leadership & Performance Management Team Recruitment & Training: Recruit, train, and mentor branch managers and sales officers to enhance their productivity and operational efficiency. Performance Monitoring: Set clear performance goals for the team, and ensure regular monitoring and evaluation of individual and team performance. Motivation & Guidance: Inspire and motivate the team to achieve sales targets and maintain high standards of service and operational efficiency. Training Programs: Conduct periodic training sessions focusing on gold loan products, compliance requirements, and customer service best practices. 4. Customer Service & Relationship Management Customer Service Excellence: Ensure that all branches uphold the highest standards of customer service, delivering a seamless experience to all customers. Issue Resolution: Address and resolve customer grievances promptly, ensuring effective solutions and high levels of customer satisfaction. Retention Initiatives: Implement initiatives designed to improve customer retention, loyalty, and long-term relationships with the company. 5. Risk & Compliance Management Regulatory Adherence: Ensure full compliance with Kadanthottu Finance’s internal policies, RBI/NBFC guidelines, and any other relevant regulatory norms. Risk Mitigation: Develop and implement risk management strategies to minimize fraud, defaults, and any operational risks. Audits & Compliance Checks: Conduct regular audits and compliance checks to ensure the highest standards of risk management and regulatory adherence. Portfolio Health: Ensure the timely collection of loan repayments and interest, maintaining the health of the loan portfolio and minimizing overdue issues. Key Qualifications & Skills: Experience: 5+ years of experience in the gold loan industry or financial services, with at least 2 years in a managerial or leadership role. Leadership Skills: Proven ability to lead and manage teams, with a focus on driving performance, training, and motivation. Industry Knowledge: Strong understanding of gold loan products, loan processing, compliance requirements, and risk management strategies. Customer-Focused: Exceptional skills in customer service, relationship management, and conflict resolution. Analytical Skills: Ability to analyze market trends, monitor competition, and devise strategies to maintain a competitive advantage. Communication: Strong verbal and written communication skills with the ability to liaise effectively with internal and external stakeholders. Compliance & Risk Management: In-depth knowledge of RBI regulations and compliance standards related to NBFCs and gold loan operations. To Apply: Interested candidates can apply by submitting their resume to coo@kadanthottufinance.com. Please mention the subject line as "Application for Area Manager – Gold Loans." Job Type: Full-time Pay: ₹27,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Required) Experience: Banking: 2 years (Preferred) Direct sales: 3 years (Preferred) License/Certification: Driving Licence (Required) Location: Kottayam, Kerala (Required) Willingness to travel: 100% (Required) Work Location: In person
Kadanthottu Finance Pvt Ltd, a leading NBFC licensed under the Reserve Bank of India (RBI), is seeking an Area Manager – Gold Loans to oversee and manage gold loan operations within the designated region. This role requires a dynamic individual with a proven track record in business development, operations management, and team leadership in the gold loan sector. The ideal candidate will drive business growth, ensure operational efficiency, and maintain high standards of customer service and compliance. Key Responsibilities:1. Business Development & Revenue Growth Strategy Execution: Develop and implement innovative strategies to drive gold loan disbursements, focusing on achieving and exceeding set business targets. Market Expansion: Identify and explore new business opportunities to expand the market reach within the assigned territory. Relationship Building: Establish and maintain strong relationships with key customers, business partners, and stakeholders to foster business growth. Competitor & Market Analysis: Continuously monitor the competition and market trends, devising strategies that maintain a competitive edge in the market. 2. Operations & Branch Management Branch Oversight: Ensure the smooth and efficient functioning of gold loan branches in the assigned area, optimizing operations to achieve business goals. Loan Process Management: Monitor all loan processing, documentation, and disbursement activities to ensure strict compliance with internal policies and regulatory guidelines. Branch Visits & Support: Conduct regular visits to branches to assess operations, address challenges, and provide necessary operational support and guidance. Gold Valuation & Storage: Ensure proper valuation, authentication, and secure storage of pledged gold in accordance with company protocols and regulatory standards. 3. Team Leadership & Performance Management Team Recruitment & Training: Recruit, train, and mentor branch managers and sales officers to enhance their productivity and operational efficiency. Performance Monitoring: Set clear performance goals for the team, and ensure regular monitoring and evaluation of individual and team performance. Motivation & Guidance: Inspire and motivate the team to achieve sales targets and maintain high standards of service and operational efficiency. Training Programs: Conduct periodic training sessions focusing on gold loan products, compliance requirements, and customer service best practices. 4. Customer Service & Relationship Management Customer Service Excellence: Ensure that all branches uphold the highest standards of customer service, delivering a seamless experience to all customers. Issue Resolution: Address and resolve customer grievances promptly, ensuring effective solutions and high levels of customer satisfaction. Retention Initiatives: Implement initiatives designed to improve customer retention, loyalty, and long-term relationships with the company. 5. Risk & Compliance Management Regulatory Adherence: Ensure full compliance with Kadanthottu Finance’s internal policies, RBI/NBFC guidelines, and any other relevant regulatory norms. Risk Mitigation: Develop and implement risk management strategies to minimize fraud, defaults, and any operational risks. Audits & Compliance Checks: Conduct regular audits and compliance checks to ensure the highest standards of risk management and regulatory adherence. Portfolio Health: Ensure the timely collection of loan repayments and interest, maintaining the health of the loan portfolio and minimizing overdue issues. Key Qualifications & Skills: Experience: 5+ years of experience in the gold loan industry or financial services, with at least 2 years in a managerial or leadership role. Leadership Skills: Proven ability to lead and manage teams, with a focus on driving performance, training, and motivation. Industry Knowledge: Strong understanding of gold loan products, loan processing, compliance requirements, and risk management strategies. Customer-Focused: Exceptional skills in customer service, relationship management, and conflict resolution. Analytical Skills: Ability to analyze market trends, monitor competition, and devise strategies to maintain a competitive advantage. Communication: Strong verbal and written communication skills with the ability to liaise effectively with internal and external stakeholders. Compliance & Risk Management: In-depth knowledge of RBI regulations and compliance standards related to NBFCs and gold loan operations. To Apply: Interested candidates can apply by submitting their resume to coo@kadanthottufinance.com. Please mention the subject line as "Application for Area Manager – Gold Loans." Job Type: Full-time Pay: ₹27,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Required) Experience: Banking: 2 years (Preferred) Direct sales: 3 years (Preferred) License/Certification: Driving Licence (Required) Location: Kottayam, Kerala (Required) Willingness to travel: 100% (Required) Work Location: In person
Job Overview: Kadantanottu Group of Companies is seeking a dynamic and results-driven Territory Sales Officer to oversee and expand our sales operations in the Kottayam territory. The ideal candidate will be responsible for establishing strong customer relationships, identifying new business opportunities, and achieving sales targets to promote the company’s products and services. Key Responsibilities: Develop and execute a strategic sales plan for the Kottayam territory to achieve sales goals. Identify and acquire new customers, while maintaining and growing relationships with existing clients. Conduct regular market visits to promote products, gather feedback, and understand customer needs. Coordinate with branches, agents, distributors, retailers, and other channel partners to ensure effective product placement and visibility. Monitor competitor activities and market trends to identify opportunities and threats. Prepare and present sales reports, forecasts, and market insights to the management team. Provide excellent customer service and resolve any client issues promptly. Collaborate with the teams to organize promotional activities and campaigns in the territory. Ensure compliance with company policies and implement sales strategies effectively. Qualifications & Skills: Bachelor's degree in Business, Marketing, or related field. Proven experience in sales, preferably in NBFC/ FMCG or related sectors. Strong communication, negotiation, and interpersonal skills. Self-motivated with a proactive approach to sales challenges. Ability to work independently and as part of a team. Knowledge of the Kottayam market dynamics and a good network of local contacts will be an added advantage. We Offer: Competitive salary and performance-based incentives. Travel allowance and other benefits. Opportunity to grow within a reputed organization. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Experience: Field sales: 3 years (Preferred) Banking: 2 years (Preferred) License/Certification: Driving Licence (Required) Willingness to travel: 100% (Preferred) Work Location: In person
Job Title-Digital Marketing Campaign Specialist - Kadanthottu Group Key Responsibilities -Campaign Strategy & Implementation: Design and execute targeted digital marketing campaigns to promote Kadanthottu Group’s educational programs, services, and initiatives. Focus on lead generation, engagement, and increasing . -Multi-Channel Campaign Management:Manage and optimize campaigns across various digital platforms, including social media (Facebook, LinkedIn, Instagram), search engines (Google Ads), email marketing, and display advertising channels. -Content Collaboration & Creation: Work in partnership with content creators to develop compelling content such as brochures, success stories, videos, and other promotional materials tailored for prospective students and clients. - Performance Analytics & Reporting:Use analytics tools like Google Analytics and CRM systems to track campaign results, interpret data, and generate insights to improve ongoing and future marketing efforts. -SEO & SEM Strategies: Improve website content for search engine rankings and oversee paid campaigns (PPC) to attract targeted traffic to Kadanthottu Group’s digital assets. -Budget Oversight:Plan and manage campaign budgets efficiently, ensuring optimal allocation of resources to achieve maximum ROI. -Stakeholder Coordination:Collaborate with internal teams and external partners to ensure consistent branding, messaging, and campaign alignment. - Trend Monitoring: Keep abreast of the latest digital marketing trends, tools, and best practices to keep Kadanthottu Group competitive and innovative in outreach strategies. **Required Skills & Qualifications** - **Educational Qualification:** Bachelor's degree in Marketing, Communications, Business Administration, or related field. -Experience: 3-5 years of hands-on experience in digital marketing, preferably with a background in FMCG Products and Financial sectors. -Technical Skills:*Proficiency with digital marketing tools such as Google Ads, Meta Ads Manager, Google Analytics, and email marketing platforms. -Analytical Capability:Strong ability to analyze data, derive insights, and optimize campaigns accordingly. -Communication Skills: Excellent written and verbal communication skills for effective collaboration and compelling content creation. -Project Management:Ability to handle multiple campaigns simultaneously and meet project deadlines. -Creative Thinking:Innovative mindset to develop engaging and effective marketing campaigns that resonate with target audiences. **Preferred Qualifications** - Relevant certifications (e.g., Google Ads, Meta Blueprint) are advantageous. - Experience with CRM platforms (like Salesforce, Slate, or similar). - Knowledge of SEO best practices and search engine marketing strategies. - Familiarity with content management systems and website optimization. Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Schedule: Day shift Experience: Digital marketing: 1 year (Preferred) Location: Changanacheri, Kerala (Preferred) Work Location: In person
Job Title-Digital Marketing Campaign Specialist - Kadanthottu Group Key Responsibilities -Campaign Strategy & Implementation: Design and execute targeted digital marketing campaigns to promote Kadanthottu Group’s educational programs, services, and initiatives. Focus on lead generation, engagement, and increasing . -Multi-Channel Campaign Management:Manage and optimize campaigns across various digital platforms, including social media (Facebook, LinkedIn, Instagram), search engines (Google Ads), email marketing, and display advertising channels. -Content Collaboration & Creation: Work in partnership with content creators to develop compelling content such as brochures, success stories, videos, and other promotional materials tailored for prospective students and clients. - Performance Analytics & Reporting:Use analytics tools like Google Analytics and CRM systems to track campaign results, interpret data, and generate insights to improve ongoing and future marketing efforts. -SEO & SEM Strategies: Improve website content for search engine rankings and oversee paid campaigns (PPC) to attract targeted traffic to Kadanthottu Group’s digital assets. -Budget Oversight:Plan and manage campaign budgets efficiently, ensuring optimal allocation of resources to achieve maximum ROI. -Stakeholder Coordination:Collaborate with internal teams and external partners to ensure consistent branding, messaging, and campaign alignment. - Trend Monitoring: Keep abreast of the latest digital marketing trends, tools, and best practices to keep Kadanthottu Group competitive and innovative in outreach strategies. **Required Skills & Qualifications** - **Educational Qualification:** Bachelor's degree in Marketing, Communications, Business Administration, or related field. -Experience: 3-5 years of hands-on experience in digital marketing, preferably with a background in FMCG Products and Financial sectors. -Technical Skills:*Proficiency with digital marketing tools such as Google Ads, Meta Ads Manager, Google Analytics, and email marketing platforms. -Analytical Capability:Strong ability to analyze data, derive insights, and optimize campaigns accordingly. -Communication Skills: Excellent written and verbal communication skills for effective collaboration and compelling content creation. -Project Management:Ability to handle multiple campaigns simultaneously and meet project deadlines. -Creative Thinking:Innovative mindset to develop engaging and effective marketing campaigns that resonate with target audiences. **Preferred Qualifications** - Relevant certifications (e.g., Google Ads, Meta Blueprint) are advantageous. - Experience with CRM platforms (like Salesforce, Slate, or similar). - Knowledge of SEO best practices and search engine marketing strategies. - Familiarity with content management systems and website optimization. Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Schedule: Day shift Experience: Digital marketing: 1 year (Preferred) Location: Changanacheri, Kerala (Preferred) Work Location: In person
Job Overview: Kadantanottu Group of Companies is seeking a dynamic and results-driven Territory Sales Officer to oversee and expand our sales operations in the Idukki territory. The ideal candidate will be responsible for establishing strong customer relationships, identifying new business opportunities, and achieving sales targets to promote the company’s products and services. Key Responsibilities: Develop and execute a strategic sales plan for the Idukki territory to achieve sales goals. Increase Gold Loan Outstanding at the branches Increase NCD/Subordinate debt investment Oustanding at the branches Increase sales of all the products and acheive targets on a monthly basis Identify and acquire new customers, while maintaining and growing relationships with existing clients. Conduct regular market visits to promote products, gather feedback, and understand customer needs. Coordinate with branches, agents, distributors, retailers, and other channel partners to ensure effective product placement and visibility. Monitor competitor activities and market trends to identify opportunities and threats. Prepare and present sales reports, forecasts, and market insights to the management team. Provide excellent customer service and resolve any client issues promptly. Collaborate with the teams to organize promotional activities and campaigns in the territory. Ensure compliance with company policies and implement sales strategies effectively. Qualifications & Skills: Bachelor's degree in Business, Marketing, or related field. Proven experience in sales, preferably in NBFC/ FMCG or related sectors. Strong communication, negotiation, and interpersonal skills. Self-motivated with a proactive approach to sales challenges. Ability to work independently and as part of a team. Knowledge of the Idukki market dynamics and a good network of local contacts will be an added advantage. We Offer: Competitive salary and performance-based incentives. Travel allowance and other benefits. Opportunity to grow within a reputed organization. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person
Job Overview: Kadantanottu Group of Companies is seeking a dynamic and results-driven Territory Sales Officer to oversee and expand our sales operations in the Idukki territory. The ideal candidate will be responsible for establishing strong customer relationships, identifying new business opportunities, and achieving sales targets to promote the company’s products and services. Key Responsibilities: Develop and execute a strategic sales plan for the Idukki territory to achieve sales goals. Increase Gold Loan Outstanding at the branches Increase NCD/Subordinate debt investment Oustanding at the branches Increase sales of all the products and acheive targets on a monthly basis Identify and acquire new customers, while maintaining and growing relationships with existing clients. Conduct regular market visits to promote products, gather feedback, and understand customer needs. Coordinate with branches, agents, distributors, retailers, and other channel partners to ensure effective product placement and visibility. Monitor competitor activities and market trends to identify opportunities and threats. Prepare and present sales reports, forecasts, and market insights to the management team. Provide excellent customer service and resolve any client issues promptly. Collaborate with the teams to organize promotional activities and campaigns in the territory. Ensure compliance with company policies and implement sales strategies effectively. Qualifications & Skills: Bachelor's degree in Business, Marketing, or related field. Proven experience in sales, preferably in NBFC/ FMCG or related sectors. Strong communication, negotiation, and interpersonal skills. Self-motivated with a proactive approach to sales challenges. Ability to work independently and as part of a team. Knowledge of the Idukki market dynamics and a good network of local contacts will be an added advantage. We Offer: Competitive salary and performance-based incentives. Travel allowance and other benefits. Opportunity to grow within a reputed organization. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person
Full job description Branch Manager -Gold Loan-Marketing Branches Operations Job Title: Branch Manager – Gold Loans Reporting To: Director/Operations Manager Job Purpose: To drive gold loan business growth in the assigned region by managing sales teams, developing and executing regional strategies, achieving targets, and ensuring operational compliance. Key Responsibilities: Sales & Business Development: Achieve monthly, quarterly, and annual sales targets for gold loans. Identify and develop new markets and customer segments. Increase branch productivity and loan portfolio in the region. Team Management: Lead and motivate a team of executives and field executives. Conduct regular performance reviews and provide training/coaching. Channel Management: Drive business through multiple channels: branches, DSAs, and digital. Build strong relationships with partners and stakeholders. Market Analysis: Monitor competitor activity, pricing, and market trends. Recommend strategic actions to maintain a competitive edge. Compliance & Risk Management: Ensure adherence to company policies, KYC norms, and audit requirements. Mitigate risks associated with gold appraisal and loan disbursement. Customer Service: Promote high levels of customer satisfaction and retention. Resolve escalated customer issues promptly. Key Skills & Competencies: Proven experience in gold loan or secured lending products. Strong leadership, communication, and negotiation skills. Knowledge of regional market dynamics. Understanding of gold valuation and lending norms. Analytical mindset with ability to drive performance. Qualifications: Graduation/Post-Graduation in any discipline (MBA preferred). 5–8 years of relevant experience in sales, especially in gold loan operations. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: Loan officer: 5 years (Preferred) License/Certification: Driving Licence (Preferred) Location: Tenkasi, Tamil Nadu (Required) Willingness to travel: 100% (Preferred) Work Location: In person Speak with the employer +91 9495226445
Kadanthottu Finance Pvt Ltd, a leading NBFC licensed under the Reserve Bank of India (RBI), is seeking a Branch Manager – Gold Loans - PANDALAM BRANCH to oversee and manage gold loan operations. This role requires a dynamic individual with a proven track record in business development, operations management, and team leadership in the gold loan sector. The ideal candidate will drive business growth, ensure operational efficiency, and maintain high standards of customer service and compliance. Key Responsibilities:1. Business Development & Revenue Growth Strategy Execution: Develop and implement innovative strategies to drive gold loan disbursements, focusing on achieving and exceeding set business targets. Market Expansion: Identify and explore new business opportunities to expand the market reach within the assigned territory. Relationship Building: Establish and maintain strong relationships with key customers, business partners, and stakeholders to foster business growth. Competitor & Market Analysis: Continuously monitor the competition and market trends, devising strategies that maintain a competitive edge in the market. 2. Operations & Branch Management Branch Oversight: Ensure the smooth and efficient functioning of gold loan branches in the assigned area, optimizing operations to achieve business goals. Loan Process Management: Monitor all loan processing, documentation, and disbursement activities to ensure strict compliance with internal policies and regulatory guidelines. Branch Visits & Support: Conduct regular visits to branches to assess operations, address challenges, and provide necessary operational support and guidance. Gold Valuation & Storage: Ensure proper valuation, authentication, and secure storage of pledged gold in accordance with company protocols and regulatory standards. 3. Team Leadership & Performance Management Performance Monitoring: Set clear performance goals for the team, and ensure regular monitoring and evaluation of individual and team performance. Motivation & Guidance: Inspire and motivate the team to achieve sales targets and maintain high standards of service and operational efficiency. 4. Customer Service & Relationship Management Customer Service Excellence: Ensure that all branches uphold the highest standards of customer service, delivering a seamless experience to all customers. Issue Resolution: Address and resolve customer grievances promptly, ensuring effective solutions and high levels of customer satisfaction. Retention Initiatives: Implement initiatives designed to improve customer retention, loyalty, and long-term relationships with the company. 5. Risk & Compliance Management Regulatory Adherence: Ensure full compliance with Kadanthottu Finance’s internal policies, RBI/NBFC guidelines, and any other relevant regulatory norms. Risk Mitigation: Develop and implement risk management strategies to minimize fraud, defaults, and any operational risks. Audits & Compliance Checks: Conduct regular audits and compliance checks to ensure the highest standards of risk management and regulatory adherence. Portfolio Health: Ensure the timely collection of loan repayments and interest, maintaining the health of the loan portfolio and minimizing overdue issues. Key Qualifications & Skills: Experience: 3+ years of experience in the gold loan industry or financial services, with at least 1 years in a managerial or leadership role. Leadership Skills: Proven ability to lead and manage teams, with a focus on driving performance, training, and motivation. Industry Knowledge: Strong understanding of gold loan products, loan processing, compliance requirements, and risk management strategies. Customer-Focused: Exceptional skills in customer service, relationship management, and conflict resolution. Analytical Skills: Ability to analyze market trends, monitor competition, and devise strategies to maintain a competitive advantage. Communication: verbal and written communication skills with the ability to liaise effectively with internal and external stakeholders. Compliance & Risk Management: Iknowledge of RBI regulations and compliance standards related to NBFCs and gold loan operations. To Apply: Interested candidates can apply by submitting their resume to coo@kadanthottufinance.com. Please mention the subject line as "Application for Branch Manager – Pandalam." Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Education: Bachelor's (Preferred) License/Certification: Driving Licence (Required) Willingness to travel: 50% (Required) Work Location: In person
Full job description Roles and Responsibilities Manage day-to-day operations of the branch office, ensuring efficient gold loan processing and customer service. Oversee sales performance, identifying areas for improvement and implementing strategies to increase revenue growth. Ensure compliance with regulatory requirements, internal policies, and procedures related to gold appraisal, loan disbursement, and health insurance services. Foster strong relationships with customers by providing exceptional customer service and resolving their queries promptly. Maintain accurate records of transactions, inventory management, and branch operations. Desired Candidate Profile 4-6 years of experience in branch management or a similar role in the financial services industry ( Gold Loan) Strong knowledge of gold loan processes, including appraisal techniques and regulations. Excellent communication skills with ability to build rapport with customers at all levels. Ability to work independently with minimal supervision while maintaining high levels of productivity. Job Type: Full-time Pay: ₹17,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Education: Bachelor's (Preferred) Experience: Financial services: 3 years (Preferred) Location: Pala, Kerala (Preferred) Willingness to travel: 75% (Required) Work Location: In person Speak with the employer +91 9495226445
Position: Sales Head – Foreign Currency Exchange, Money Transfer & Insurance Products Kadanthottu Finance Pvt Ltd is looking for a motivated and experienced Sales Head to lead our Foreign Currency Exchange (Forex), Money Transfer, and Insurance business verticals across all company branches. The ideal candidate will be responsible for driving sales growth, managing client relationships, and ensuring compliance with regulatory guidelines and will be incharge to increase business in all the 22 branches of the company. Key Responsibilities: Identify, acquire, and onboard new corporate and individual clients for foreign exchange and money transfer services. Promote and sell a range of forex products including currency exchange, outward remittances, prepaid forex cards, and travel-related forex solutions. Drive sales of insurance products alongside forex and remittance services. Manage and nurture existing client relationships by offering customized financial solutions and maintaining excellent service standards. Keep abreast of market trends, regulatory changes, and compliance requirements relevant to forex, money transfer, and insurance sectors. Coordinate with operations and compliance teams to ensure seamless processing and settlement of transactions. Achieve and surpass sales targets while contributing to the overall objectives of the company. Maintain detailed records of client interactions, sales activities, and follow-ups using CRM and related tools. Represent the company at industry events, build and leverage professional networks to generate business opportunities. Requirements: Minimum 3 years of proven sales experience in foreign exchange, money transfer, or insurance products. Strong understanding of forex markets, insurance products, compliance norms, and RBI regulations. Demonstrated ability to meet and exceed sales targets in a competitive environment. Excellent communication, negotiation, and interpersonal skills. Capability to lead and motivate teams, with a proactive and independent approach. Proficiency with CRM software and MS Office applications. Bachelor’s degree in Finance, Business Administration, Economics, or related field. A Master’s degree or certifications such as AMFI or NISM will be an added advantage. Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Paid sick time Experience: Sales: 2 years (Preferred) License/Certification: Driving Licence (Required) Location: Changanacherry, Kerala (Preferred) Willingness to travel: 50% (Required) Work Location: In person
Position: Sales Head – Foreign Currency Exchange, Money Transfer & Insurance Products Kadanthottu Finance Pvt Ltd is looking for a motivated and experienced Sales Head to lead our Foreign Currency Exchange (Forex), Money Transfer, and Insurance business verticals across all company branches. The ideal candidate will be responsible for driving sales growth, managing client relationships, and ensuring compliance with regulatory guidelines and will be incharge to increase business in all the 22 branches of the company. Key Responsibilities: Identify, acquire, and onboard new corporate and individual clients for foreign exchange and money transfer services. Promote and sell a range of forex products including currency exchange, outward remittances, prepaid forex cards, and travel-related forex solutions. Drive sales of insurance products alongside forex and remittance services. Manage and nurture existing client relationships by offering customized financial solutions and maintaining excellent service standards. Keep abreast of market trends, regulatory changes, and compliance requirements relevant to forex, money transfer, and insurance sectors. Coordinate with operations and compliance teams to ensure seamless processing and settlement of transactions. Achieve and surpass sales targets while contributing to the overall objectives of the company. Maintain detailed records of client interactions, sales activities, and follow-ups using CRM and related tools. Represent the company at industry events, build and leverage professional networks to generate business opportunities. Requirements: Minimum 3 years of proven sales experience in foreign exchange, money transfer, or insurance products. Strong understanding of forex markets, insurance products, compliance norms, and RBI regulations. Demonstrated ability to meet and exceed sales targets in a competitive environment. Excellent communication, negotiation, and interpersonal skills. Capability to lead and motivate teams, with a proactive and independent approach. Proficiency with CRM software and MS Office applications. Bachelor’s degree in Finance, Business Administration, Economics, or related field. A Master’s degree or certifications such as AMFI or NISM will be an added advantage. Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Paid sick time Experience: Sales: 2 years (Preferred) License/Certification: Driving Licence (Required) Location: Changanacherry, Kerala (Preferred) Willingness to travel: 50% (Required) Work Location: In person
Position: Sales Head – Foreign Currency Exchange, Money Transfer & Insurance Products Kadanthottu Finance Pvt Ltd is looking for a motivated and experienced Sales Head to lead our Foreign Currency Exchange (Forex), Money Transfer, and Insurance business verticals across all company branches. The ideal candidate will be responsible for driving sales growth, managing client relationships, and ensuring compliance with regulatory guidelines and will be incharge to increase business in all the 22 branches of the company. Key Responsibilities: Identify, acquire, and onboard new corporate and individual clients for foreign exchange and money transfer services. Promote and sell a range of forex products including currency exchange, outward remittances, prepaid forex cards, and travel-related forex solutions. Drive sales of insurance products alongside forex and remittance services. Manage and nurture existing client relationships by offering customized financial solutions and maintaining excellent service standards. Keep abreast of market trends, regulatory changes, and compliance requirements relevant to forex, money transfer, and insurance sectors. Coordinate with operations and compliance teams to ensure seamless processing and settlement of transactions. Achieve and surpass sales targets while contributing to the overall objectives of the company. Maintain detailed records of client interactions, sales activities, and follow-ups using CRM and related tools. Represent the company at industry events, build and leverage professional networks to generate business opportunities. Requirements: Minimum 3 years of proven sales experience in foreign exchange, money transfer, or insurance products. Strong understanding of forex markets, insurance products, compliance norms, and RBI regulations. Demonstrated ability to meet and exceed sales targets in a competitive environment. Excellent communication, negotiation, and interpersonal skills. Capability to lead and motivate teams, with a proactive and independent approach. Proficiency with CRM software and MS Office applications. Bachelor’s degree in Finance, Business Administration, Economics, or related field. A Master’s degree or certifications such as AMFI or NISM will be an added advantage. Job Type: Full-time Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Paid sick time Experience: Sales: 2 years (Preferred) License/Certification: Driving Licence (Required) Location: Changanacherry, Kerala (Preferred) Willingness to travel: 50% (Required) Work Location: In person
As the Sales Head for Foreign Currency Exchange, Money Transfer & Insurance Products at Kadanthottu Finance Pvt Ltd, you will be entrusted with the responsibility of leading our business verticals in Forex, Money Transfer, and Insurance across all company branches. Your role will involve driving sales growth, managing client relationships, ensuring compliance with regulatory guidelines, and spearheading efforts to increase business in all 22 branches. Your key responsibilities will include identifying, acquiring, and onboarding new corporate and individual clients for foreign exchange and money transfer services. You will be expected to promote and sell a variety of forex products, manage sales of insurance products, and nurture existing client relationships by offering customized financial solutions. Staying updated on market trends, regulatory changes, and compliance requirements will be crucial in your role. Collaborating with operations and compliance teams to ensure seamless transaction processing, achieving sales targets, and maintaining detailed records of client interactions will be part of your daily activities. Additionally, you will represent the company at industry events, build professional networks, and leverage them to generate business opportunities. To excel in this role, you should possess a minimum of 3 years of proven sales experience in foreign exchange, money transfer, or insurance products. A strong understanding of forex markets, insurance products, compliance norms, and RBI regulations is essential. Demonstrated ability to exceed sales targets, excellent communication skills, and proficiency in CRM software and MS Office applications are required. A Bachelor's degree in Finance, Business Administration, Economics, or a related field is a prerequisite, while additional certifications like AMFI or NISM will be advantageous. This is a full-time position based in Changanacherry, Kerala, with a requirement for 50% travel. The benefits include paid sick time. A minimum of 2 years of sales experience is preferred, and a driving license is required. If you are a motivated and experienced sales professional with a proactive approach, leadership capabilities, and a passion for driving business growth, we welcome you to apply for this challenging yet rewarding opportunity.,
As a Branch Manager for Gold Loans, your main responsibility will be to drive business growth in the assigned region by overseeing sales teams, implementing regional strategies, meeting targets, and ensuring operational compliance. You will be reporting to the Director or Operations Manager. Your key duties will include achieving monthly, quarterly, and annual sales goals for gold loans, exploring new markets and customer segments, enhancing branch productivity, and managing the loan portfolio in the region. Additionally, you will be leading and motivating a team of executives and field executives, conducting performance evaluations, and offering training and coaching as needed. In terms of channel management, you will be expected to drive business through various channels such as branches, DSAs, and digital platforms while fostering strong relationships with partners and stakeholders. It will also be essential for you to stay updated on competitor activities, pricing trends, and market dynamics to recommend strategic actions for maintaining a competitive edge. Furthermore, you will need to ensure compliance with company policies, KYC norms, and audit requirements, as well as mitigate risks associated with gold appraisal and loan disbursement. Emphasizing high levels of customer satisfaction and retention, you will be required to address customer issues promptly. The ideal candidate for this role should possess proven experience in gold loans or secured lending products, along with strong leadership, communication, negotiation, and analytical skills. A thorough understanding of regional market dynamics, gold valuation, and lending norms is crucial. A Graduation/Post-Graduation degree in any discipline (MBA preferred) and at least 5-8 years of relevant sales experience, particularly in gold loan operations, are required qualifications. This is a full-time position located in Tenkasi, Tamil Nadu, with a willingness to travel 100% of the time. The benefits include cell phone reimbursement, leave encashment, and paid time off. A valid driving license is preferred for this role.,