Global Trade Relations Intern

Job Description

Roles and Responsibilities Research and generate lists of potential customers. Create and contribute to customer briefs, presentations, and sales literature. Assist in developing client relationships and maintaining existing accounts. Support the evaluation of new sponsorship opportunities. Learn and apply effective sales techniques. Maintain accurate sales records. Conduct product demos on a regular basis. Customer Support Provide support to clients during the onboarding process. Make regular calls to existing clients to proactively address their needs and offer assistance. Respond to client inquiries related to transaction processing by coordinating internally with relevant departments and following up with clients to provide resolutions. Maintain systematic documentation of customer interactions, turnaround times, complaint resolutions, and other key service metrics. Stakeholder Management Key Internal Relationships: Relationship Managers IT Division Key External Relationships: Clients Referral Partners Skills/Competency Requirements Strong understanding of sales management and the sales process. Excellent listening and conflict resolution skills. Exceptional verbal and written communication skills with a customer-friendly approach. Ability to effectively negotiate deals. Working knowledge of trade finance products. Paid Internship Show more Show less