Global Payroll Training coordinator

The role involves maintaining and improving the Learning Management System to enhance internal staff learning experience. This includes producing training materials for external clients tailored to their specific requirements and reporting needs. Collaborating with internal departments, especially product development, to create training materials for new features and releases is a priority to ensure timely adoption. After conducting training sessions, it is essential to evaluate the effectiveness of the training to ensure a minimum success rate of 80%. This evaluation can be done through surveys, assessments, or quizzes to determine if the training objectives were met. Providing guidance and support to individuals on technology and processes within the training role is also a key responsibility. The training team is encouraged to offer feedback on product bugs, improvements, and suggestions to contribute to the continuous improvement of products and services, thereby enhancing the overall client experience. Key requirements for this role include a graduate or postgraduate degree in any stream, the ability to efficiently manage multiple tasks and schedules, strong organizational skills, excellent verbal and written communication skills, relationship-building skills, the ability to assess training needs through data analysis and consultation, familiarity with Learning Management Systems (LMS) and e-learning platforms, and expertise in the company's products and processes to effectively train internal and external users.,