11 Technology Support Jobs

Enterprise IT Infra Mgmt: Oversee servers, networks, cloud, licensing & policies. Manage data, ensure GDPR, enforce IT governance. Provide support, track KPIs, optimize EdTech platforms (Salesforce, Canvas, SIS). Enable APIs, SSO, AI automation. Required Candidate profile CRM/LMS/SIS (Salesforce, Canvas, Moodle), SSO, APIs, cloud (AWS/Azure/GCP), VMware, Linux/Windows, cybersecurity (GDPR), helpdesk tools, UI/UX, AI automation, ITIL/Agile, problem-solving.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III Problem Manager in our Infrastructure Platforms team, your dedication to innovation will not only have a positive impact on our services but also on our team. You will be a part of a team responsible for service support and delivery for JPMorgan Chase's Global Technology Infrastructure. Your role entails providing end-to-end application or infrastructure service delivery, supporting system maintenance, and monitoring production environments. You will have the opportunity to lead major stability programs, manage and develop a team, and collaborate with m...

As a Business Analyst in our organization, you will be responsible for analyzing business client needs, providing technical solutions, and documenting requirements by utilizing business analysis procedures and concepts. Your role will involve developing user stories aligned with business requirements and translating them for development teams to facilitate validation and implementation. You will be expected to work independently on most problems, demonstrating the ability to solve complex issues with a degree of autonomy. By integrating in-depth specialty area knowledge with industry standards and practices, you will contribute to the overall objectives of the subfunction/job family. Attenti...

You will be part of the Customer Support vertical at Accenture and assist in managing and resolving customer queries, handling escalations and complaints, and providing the best resolutions. Your responsibilities will include closing faults and complaints within the defined SLAs. The Query Management team is responsible for both inbound and outbound calls, as well as providing email/chat support to address customer issues. As a member of the Customer Service Technology Support team, you will offer technical assistance on the usage of specific systems, software, and infrastructure, and troubleshoot technical problems. Your role will involve solving routine problems by following guidelines, wi...

As a member of the Global Marketing business unit at Russell Investments" Mumbai office, you will play a crucial role in supporting the firm's mission of providing outsourced financial services and global investment solutions to institutional investors, financial intermediaries, and individual investors worldwide. With a rich legacy of 88 years in continuous innovation, Russell Investments is dedicated to enhancing the financial security of its clients through a diverse range of investment capabilities. Reporting directly to the Chief Marketing Officer, you will be part of a dynamic team that operates during the EMEA shift (1:30 pm - 10:30 pm IST), catering to clients in India and across the...

Are you our TYPE If you are a legal professional who is looking for an exciting opportunity to work at Monotype Solutions India, then this role might be ideal for you. Monotype is a global company that brings brands to life through type and technology, with a rich legacy that includes famous typefaces such as Helvetica, Futura, and Times New Roman. As a legal advisor at Monotype, you will have the chance to work closely with the engineering and technical teams to address legal support needs. Your responsibilities will include providing legal advice for engagements with third parties, managing NDAs, guiding procurement processes for infrastructure and software licensing, and advising on legal...

As a Sales Operations Specialist at FedEx, you will be responsible for applying specialized knowledge to support various aspects of sales operations, including learning & development, technology support, and customer solution design and implementation. You will play a crucial role in providing specialized sales education and learning & development (L&D) support to sales teams, offering technology support to ensure the smooth functioning of sales-related systems and tools, and designing and implementing customer solutions based on their specific needs and requirements. Additionally, you will facilitate sales enablement activities to empower sales teams with necessary tools and resources, supp...

As a Technology Support III team member in the Infrastructure Platforms-Data Protection and Recovery product line, you play a crucial role in ensuring the operational stability, availability, and performance of our production application flows. Your expertise will be instrumental in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for both internally and externally developed systems. By fostering a culture of continuous improvement, you contribute to delivering a seamless user experience. Your responsibilities will include providing end-to-end application or infrastructure service delivery to facilitate successful business operations. You ...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. On-site Technology Senior Support Specialist Enterprise Technology (ET) Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you'll be at the forefront of enabling innovative technologies including emerging collaboration tools and w...

The role involves maintaining and improving the Learning Management System to enhance internal staff learning experience. This includes producing training materials for external clients tailored to their specific requirements and reporting needs. Collaborating with internal departments, especially product development, to create training materials for new features and releases is a priority to ensure timely adoption. After conducting training sessions, it is essential to evaluate the effectiveness of the training to ensure a minimum success rate of 80%. This evaluation can be done through surveys, assessments, or quizzes to determine if the training objectives were met. Providing guidance and...

As a Sales Support Specialist at FedEx, you will play a crucial role in supporting sales strategies to meet sales targets. Your responsibilities will include providing sales education, technology support, event support, customer solution design and implementation, as well as go-to sales and sales enablement activities. You will apply specialist knowledge to perform and review specific processes and procedures across departments to support the achievement of divisional and corporate goals. Additionally, you will participate or lead in the design, development, and implementation of processes within your area of expertise. Your role will require strong interpersonal skills, excellent written an...