20 Technology Support Jobs

Role Overview: As a Technology Support III team member in the Infrastructure Platforms team, you will play a crucial role in ensuring the operational stability, availability, and performance of production application flows. Your expertise in technology support will be instrumental in troubleshooting, maintaining, and resolving production service interruptions for both internally and externally developed systems. By fostering a culture of continuous improvement, you will contribute to a seamless user experience. Key Responsibilities: - Manage relationships with software publishers, engage with Global Sourcing/Product Teams, and negotiate contracts to facilitate vendor management activities. -...

As a legal professional at Monotype Solutions India, you will have the opportunity to work closely with Monotype's engineering/technical teams to understand and address their legal support needs. Your responsibilities will include providing full contract support and legal advice for engagements with third parties, guiding procurement processes involving infrastructure and software licensing, advising on legal considerations for technology products, and developing technology-related policies to support innovation and compliance across the organization. Key Responsibilities: - Work closely with Monotype's engineering/technical teams to understand and address their legal support needs. - Provid...

Role Overview: As a Technology Support III team member in the Infrastructure Platforms team, you will play a crucial role in ensuring the operational stability, availability, and performance of production application flows. Your expertise in technology support will be instrumental in troubleshooting, maintaining, and resolving production service interruptions for both internally and externally developed systems. By encouraging a culture of continuous improvement, you will contribute to a seamless user experience. Key Responsibilities: - Manage relationships with software publishers to facilitate vendor management activities, engage with Global Sourcing/Product Teams, and negotiate contracts....

Role Overview: As a Technology Support III team member in the Infrastructure Platforms team, you will play a crucial role in ensuring the operational stability, availability, and performance of production application flows. Your expertise in technology support will be instrumental in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for both internally and externally developed systems. By fostering a culture of continuous improvement, you will contribute to delivering a seamless user experience. Key Responsibilities: - Manage relationships with software publishers to facilitate vendor management activities, engage with Global Sourcing/Produ...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources levera...

Job Description Join our team as a Manager of our Consumer and Community Banking Problem Management team at JPMorgan Chase, where you will lead efforts to transform production stability and drive innovation and reliability across our technology landscape. As a manager within the Problem Management Team, you will be responsible for overseeing the core problem management functions of Engage, Improve, Plan, and Measure, ensuring your team delivers high-quality results that enhance the scalability and reliability of our services. You will manage and mentor a team of problem managers, guiding them in delivering top-tier root cause and incident response analysis, identifying and completing repair ...

Manager, Tech Solutions (Regional) - ITSR1/R2/R3 Job #: req34500 Organization: World Bank Sector: Information Technology Grade: GH Term Duration: 3 years 0 months Recruitment Type: Local Recruitment Location: New Delhi,India Required Language(s): English Preferred Language(s): Closing Date: 10/21/2025 (11:59pm UTC) Description Working at the World Bank Group provides a unique opportunity to help client countries solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending poverty on a livable planet. With 189 member countries and more than...

As a Manager of the Consumer and Community Banking Problem Management team at JPMorgan Chase, you will play a crucial role in transforming production stability, driving innovation, and enhancing reliability across the technology landscape. Your primary responsibilities will include overseeing core problem management functions such as Engage, Improve, Plan, and Measure to ensure high-quality results that improve scalability and reliability of services. **Key Responsibilities:** - Lead and develop a team of problem managers, providing coaching, guidance, and performance management for continuous professional growth. - Oversee root cause analysis (RCA) on major impacting incidents and standard ...

Role Overview: As a Sales Support Specialist at FedEx, you will play a crucial role in supporting sales strategies to meet sales targets. Your responsibilities will include providing sales education, technology support, event support, customer solution design and implementation, as well as go-to sales and sales enablement activities. You will apply specialist knowledge to perform and review specific processes and procedures across departments to support the achievement of divisional and corporate goals. Additionally, you will participate or lead in the design, development, and implementation of processes within your area of expertise. Key Responsibilities: - Provide sales education and techn...

Enterprise IT Infra Mgmt: Oversee servers, networks, cloud, licensing & policies. Manage data, ensure GDPR, enforce IT governance. Provide support, track KPIs, optimize EdTech platforms (Salesforce, Canvas, SIS). Enable APIs, SSO, AI automation. Required Candidate profile CRM/LMS/SIS (Salesforce, Canvas, Moodle), SSO, APIs, cloud (AWS/Azure/GCP), VMware, Linux/Windows, cybersecurity (GDPR), helpdesk tools, UI/UX, AI automation, ITIL/Agile, problem-solving.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III Problem Manager in our Infrastructure Platforms team, your dedication to innovation will not only have a positive impact on our services but also on our team. You will be a part of a team responsible for service support and delivery for JPMorgan Chase's Global Technology Infrastructure. Your role entails providing end-to-end application or infrastructure service delivery, supporting system maintenance, and monitoring production environments. You will have the opportunity to lead major stability programs, manage and develop a team, and collaborate with m...

As a Business Analyst in our organization, you will be responsible for analyzing business client needs, providing technical solutions, and documenting requirements by utilizing business analysis procedures and concepts. Your role will involve developing user stories aligned with business requirements and translating them for development teams to facilitate validation and implementation. You will be expected to work independently on most problems, demonstrating the ability to solve complex issues with a degree of autonomy. By integrating in-depth specialty area knowledge with industry standards and practices, you will contribute to the overall objectives of the subfunction/job family. Attenti...

You will be part of the Customer Support vertical at Accenture and assist in managing and resolving customer queries, handling escalations and complaints, and providing the best resolutions. Your responsibilities will include closing faults and complaints within the defined SLAs. The Query Management team is responsible for both inbound and outbound calls, as well as providing email/chat support to address customer issues. As a member of the Customer Service Technology Support team, you will offer technical assistance on the usage of specific systems, software, and infrastructure, and troubleshoot technical problems. Your role will involve solving routine problems by following guidelines, wi...

As a member of the Global Marketing business unit at Russell Investments" Mumbai office, you will play a crucial role in supporting the firm's mission of providing outsourced financial services and global investment solutions to institutional investors, financial intermediaries, and individual investors worldwide. With a rich legacy of 88 years in continuous innovation, Russell Investments is dedicated to enhancing the financial security of its clients through a diverse range of investment capabilities. Reporting directly to the Chief Marketing Officer, you will be part of a dynamic team that operates during the EMEA shift (1:30 pm - 10:30 pm IST), catering to clients in India and across the...

Are you our TYPE If you are a legal professional who is looking for an exciting opportunity to work at Monotype Solutions India, then this role might be ideal for you. Monotype is a global company that brings brands to life through type and technology, with a rich legacy that includes famous typefaces such as Helvetica, Futura, and Times New Roman. As a legal advisor at Monotype, you will have the chance to work closely with the engineering and technical teams to address legal support needs. Your responsibilities will include providing legal advice for engagements with third parties, managing NDAs, guiding procurement processes for infrastructure and software licensing, and advising on legal...

As a Sales Operations Specialist at FedEx, you will be responsible for applying specialized knowledge to support various aspects of sales operations, including learning & development, technology support, and customer solution design and implementation. You will play a crucial role in providing specialized sales education and learning & development (L&D) support to sales teams, offering technology support to ensure the smooth functioning of sales-related systems and tools, and designing and implementing customer solutions based on their specific needs and requirements. Additionally, you will facilitate sales enablement activities to empower sales teams with necessary tools and resources, supp...

As a Technology Support III team member in the Infrastructure Platforms-Data Protection and Recovery product line, you play a crucial role in ensuring the operational stability, availability, and performance of our production application flows. Your expertise will be instrumental in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for both internally and externally developed systems. By fostering a culture of continuous improvement, you contribute to delivering a seamless user experience. Your responsibilities will include providing end-to-end application or infrastructure service delivery to facilitate successful business operations. You ...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. On-site Technology Senior Support Specialist Enterprise Technology (ET) Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you'll be at the forefront of enabling innovative technologies including emerging collaboration tools and w...

The role involves maintaining and improving the Learning Management System to enhance internal staff learning experience. This includes producing training materials for external clients tailored to their specific requirements and reporting needs. Collaborating with internal departments, especially product development, to create training materials for new features and releases is a priority to ensure timely adoption. After conducting training sessions, it is essential to evaluate the effectiveness of the training to ensure a minimum success rate of 80%. This evaluation can be done through surveys, assessments, or quizzes to determine if the training objectives were met. Providing guidance and...

As a Sales Support Specialist at FedEx, you will play a crucial role in supporting sales strategies to meet sales targets. Your responsibilities will include providing sales education, technology support, event support, customer solution design and implementation, as well as go-to sales and sales enablement activities. You will apply specialist knowledge to perform and review specific processes and procedures across departments to support the achievement of divisional and corporate goals. Additionally, you will participate or lead in the design, development, and implementation of processes within your area of expertise. Your role will require strong interpersonal skills, excellent written an...