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Teamlease Digital
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Global Contact Center Associate- International Voice Process

Global Contact Center Associate- International Voice Process

Teamlease Digital

0 - 3 years

3 - 5 Lacs

Navi Mumbai Pune Bengaluru

Posted:4 weeks ago| Platform:

Apply

Skills Required

International BPO International Call Center Us Voice Process International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi,

Greetings for the day!

CSR''

Position

International Voice Process
Shift: Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)
WFO/WFH : Work from office
Rotational week offs

Overall, Purpose of Job

Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer
• Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable

Personal Attributes

Able to work on a flexible basis as determined by the business needs
• Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail

Perks and benefits :

-Apart from development, and engagement programs, we offer transportation facility to all its employees. (Subject to hiring zone)

-There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services.

-All employees are covered under insurance program

Interested candidates can share their resumes via whatsapp on 9773714088

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