Global Capacity Manager

0 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

The Global Capacity Manager will own global workforce planning across regions, ensuring resources are aligned to business demand. This role requires strategic oversight of capacity, capability, and workforce tools, as well as client relationship management across agencies.

Key Responsibilities

  • Lead

    global capacity management

    across all hubs and regions.
  • Manage

    capacity & capability tools

    and ensure accurate data for forecasting and planning.
  • Oversee

    resource allocation, redeployment, and roll-off planning

    across markets.
  • Drive

    farming of work opportunities

    within existing agency relationships.
  • Oversee

    time sheet management, Jira ticketing, and utilization reporting

    .
  • Partner with L&D teams to align

    upskilling and reskilling programs

    to future needs.
  • Collaborate with agency stakeholders to

    maintain and grow client relationships

    globally.
  • Lead and mentor the Global Capacity Planners and India Capacity Manager.

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