Global Banking Process /Credit card process

1 - 4 years

1 - 4 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Responsibilities:

  • Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints.
  • Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams.
  • Requirements:
  • Education: Bachelor's degree or Under Graduate
  • Experience: Fresher or Experience both can apply
  • Excellent Communication: Strong verbal and written communication skills in English.
  • Problem-Solving: Ability to resolve complex customer issues efficiently.
  • Time Management: Ability to manage multiple customer interactions simultaneously.
  • Banking Knowledge: Good understanding of international banking regulations

Salary and Benefits:

  • Salary: Industry-Leading Salary (Salary Negotiable)
  • Benefits: Performance-based incentives, health insurance, and allowances.

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