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About Genpact

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at www.genpact.com and on the following social handles: X: https://twitter.com/genpact Facebook: https://www.facebook.com/ProudToBeGenpact/ Instagram: https://www.instagram.com/genpact_global/ YouTube: https://www.youtube.com/@GenpactGlobal ** Beware of fake offers** Genpact never requires applicants to pay to be part of our hiring process. If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers

Process Associate - GSE-Investigations (MOSE)

Hyderabad, Telangana, India

0 years

INR Not disclosed

On-site

Full Time

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Investigations (MOSE) Responsibilities: . Investigative Analysis: Assess large datasets to identify trends and anomalies indicating potential malicious activities or policy violations. Utilize critical thinking to establish relevant evidence for investigations. . Compliance Oversight: Review API product datasets, ensuring compliance with platform policies and highlighting inconsistencies. . Intelligence Reporting: Produce high-quality intelligence reports and assessments, managing sensitive data, and communicating findings to internal and external stakeholders. . Multi-tasking & Prioritization: Manage multiple investigations independently, prioritizing time effectively to meet deadlines. . Clear Communication: Clearly communicate investigative findings to leadership through written and verbal reports, adapting communication for various audiences. English fluency is a must. . Methodical Investigation: Employ various methodologies (on and off platform) to understand abuse patterns and attribute responsible parties. . Self-Motivation & Initiative: Demonstrate self-drive in investigative processes, following leads independently with minimal guidance, and understanding complex problems. Qualifications we seek in you Minimum qualifications . Bachelor%27s or Master%27s degree in relevant fields (e.g., Criminal Justice, Cyber Security) . Relevant experience in investigations, risk, fraud, or related fields. Ability to draft investigative reports, work independently, and collaborate within a cross-functional team. . Strong analytical/coding and communication skills. . Ability to be flexible, multitask and learn in a fast-paced environment. . Customer-focused and can demonstrate understanding and empathy. . Creative problem solver with excellent troubleshooting skills. . Self-driven nature with strong attention to detail and follow-through. Preferred qualifications . Proficient in data-driven problem-solving, utilising search tools, OSINT research methods, and investigative tools like QRadar, Splunk etc. . Experience in IT Security or Networking background in cybercrime investigations, and experience with research-driven insights in a fast-paced environment . Lean & Six Sigma Methodologies Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Lead Consultant, Appian Developer

Hyderabad, Telangana, India

0 years

INR Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant, Appian Developer In this role, you will be a part of the design, development, architecture, implementation, and Support on end-to-end business applications with Appian BPM platform. Responsibilities . SME / Managerial level support for Appian . Ensuring services are delivered in line with the agreed service level targets. . Provide escalation point and give focus to addressing possible service delivery issues. . Identify and facilitate delivery of service improvements. . Ability to communicate effectively across complex and diverse group of stakeholders. . Should possess significant experience of delivery, operational business/IT support services in a highly integrated multi-application environment. . Ability and flexible to work in a virtual environment across multiple time zones. . Flexible to work in non-standard hours in supporting global production systems. . Develop strong knowledge repository to ensure retention of knowledge and backup structure within the teams. . Actively develop team members and direct reports by providing day to day guidance, feedback and on the job coaching. . Must have experience in troubleshooting issues & provide resolution to the end users under high pressure environments. . Must have experience in Supporting 24x5 mission critical environments. . Raise incident / problem tickets as required. . RCA - support the provision of root cause analysis and associated problem ticket management. . Resolve - provide second-level support for the resolution of incidents / problem tickets, Ensure timely closure of reported issues/tickets. . Change & Release Management - support the relevant phases of the change & release management process, adhering to delivery milestones and timelines ... for example &ldquoBreak / Fix testing. . Provide KT to new team members. . Proactive monitoring of batch jobs, transactional errors, dashboards, production reporting schedules, database, and Server health. . Support ad hoc requests from the Business for assistance in discussing / resolving issues not captured under existing Solution, for example knowledge gaps and training. . Provide support during key periods of business activity, such as month, quarter, and year end activities. . Attend, participate, and contribute in 1:1&rsquos, team meetings, Goal Plans and development Activities. . Able to demonstrate the use of problem-solving methodologies. . Able to work within a culturally diverse environment. . Adaptable and flexible approach to working across global business locations. . Design, build and configure applications to meet business process and application requirements. . Understanding the business requirements and developing technical solutions. . Communicate effectively within the global teams and with business teams to carry out project related tasks smoothly in a coordinated approach. Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in computer science or engineering with relevant years of overall experience in support of information technology computer systems and databases. Preferred Qualifications/ Skills . Development of Appian objects, API and integrations with other internal/external systems . Sound fundamentals in Java, Appian, design patterns, requirement understanding, unit-testing. . Strong knowledge of apian design patterns/Process models and data level integrations . . Should possess a strong working experience in Architecture, development, related SDLC processes, excellent API, microservices and database knowledge. . Sound knowledge/experience on PL/SQL, Maria DB to an extent to carry out the necessary Application development and integration work. . Knowledge on Insurance domain would be preferred. . Work on critical Development, Support, and enhancement requests, and ensure the availability, accessibility, and accuracy of the deliverables. . Should exhibit strong analytical, problem-solving skills and aptitude to work in a complex and challenging work environment. . Certifications in Appian (minimum L2), Java, Cloud is highly desirable. . Willing to work in Appian application support and willing to work in 24.5 (rotational Shifts) environment. . ITIL qualified to foundation level or relevant support experience in an ITIL background. . Experience of first/second level application support. . Experience in the use of ITIL toolsets (Service now, JIRA, BMC Remedy . Ability to drive compliance & process adherence. . Experience in Java Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Consultant – JAVA Full stack Developer, AWS Cloud

Hyderabad, Telangana, India

0 years

INR Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of - Consultant - JAVA Full stack Developer, AWS Cloud Responsibilities . Develop, deploy, and maintain robust backend systems using Java (8+), Spring, Hibernate. . Design and manage microservices architecture hosted on AWS, leveraging EC2, ECS, Lambda, S3, Cognito, API Gateway, CloudFront. . Implement and manage RESTful APIs, adhering to solid API design principles. . Integrate and optimize MySQL databases and write efficient queries. . Set up and maintain CI/CD pipelines using Jenkins, with version control in GitHub. . Monitor system health and performance using Grafana, Splunk, and JMX. . Work with ActiveMQ (or similar message brokers) for asynchronous processing. . Write unit and integration tests using JUnit and Mockito to ensure code quality. . Support and maintain legacy systems using Struts 1.x, JSP, and JavaScript, when required. . Strong communication skills . Agile Qualifications we seek in you! Minimum Qualifications / Skills . B.Tech/B.E/ MCA . Excellent written and verbal communication skills Preferred Qualifications/ Skills . AWS Cloud Platform Development . RestAPI Programming . Unit Testing . Mock Testing Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Process Developer – Insurance/ Invoice To Cash

Bengaluru, Karnataka, India

0 years

INR Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate / Process Developer - Insurance/ Invoice To Cash Responsibilities . Operate in a dynamic and deadline-driven environment . Communicate with the Global Clients on calls as required for the collection of Premiums and Claims . Perform with good processing skills and a positive, &lsquocan do attitude . Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. . Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications . B.com/ BBA (Finance & Accounting graduate) . Relevant experience . The candidate must react positively and effectively to the needs of handling volume spikes (usually at quarter & Year ends) . The candidate must also be willing to work in UK shifts through the year . Deep dive understanding, research, and ability to perform day-to-day operations while maintaining SLA Preferred qualifications & experience . Relevant work experience in finance/accounting business/ process . Good knowledge of using MS Office tools preferably advanced excel knowledge . Proficient in English language- both written and oral above average comprehension skills . Prior London Market experience will be an added advantage . P&C Insurance experience . Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 & LM3 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Principal Consultant- Snowflake + AWS + CortexAI

Bengaluru, Karnataka, India

0 years

INR Not disclosed

On-site

Full Time

________________________________________ Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Principal Consultant- Senior Data Engineer - Snowflake, AWS, Cortex AI & Horizon Catalog Role Summary: We are seeking an experienced Senior Data Engineer with deep expertise in modernizing Data & Analytics platforms on Snowflake, leveraging AWS services, Cortex AI, and Horizon Catalog for high-performance, AI-driven data management. The role involves designing scalable data architectures, integrating AI-powered automation, and optimizing data governance, lineage, and analytics frameworks. Key Responsibilities: . Architect & modernize enterprise Data & Analytics platforms on Snowflake, utilizing AWS, Cortex AI, and Horizon Catalog. . Design and optimize Snowflake-based Lakehouse architectures, integrating AWS services (S3, Redshift, Glue, Lambda, EMR, etc.). . Leverage Cortex AI for AI-driven data automation, predictive analytics, and workflow orchestration. . Implement Horizon Catalog for enhanced data lineage, governance, metadata management, and security. . Develop high-performance ETL/ELT pipelines, integrating Snowflake with AWS and AI-powered automation frameworks. . Utilize Snowflake&rsquos native capabilities like Snowpark, Streams, Tasks, and Dynamic Tables for real-time data processing. . Establish data quality automation, lineage tracking, and AI-enhanced data governance strategies. . Collaborate with data scientists, ML engineers, and business stakeholders to drive AI-led data initiatives. . Continuously evaluate emerging AI and cloud-based data engineering technologies to improve efficiency and innovation. Qualifications we seek in you! Minimum Qualifications . experience in Data Engineering, AI-powered automation, and cloud-based analytics. . Expertise in Snowflake (Warehousing, Snowpark, Streams, Tasks, Dynamic Tables). . Strong experience with AWS services (S3, Redshift, Glue, Lambda, EMR). . Deep understanding of Cortex AI for AI-driven data engineering automation. . Proficiency in Horizon Catalog for metadata management, lineage tracking, and data governance. . Advanced knowledge of SQL, Python, and Scala for large-scale data processing. . Experience in modernizing Data & Analytics platforms and migrating on-premises solutions to Snowflake. . Strong expertise in Data Quality, AI-driven Observability, and ModelOps for data workflows. . Familiarity with Vector Databases & Retrieval-Augmented Generation (RAG) architectures for AI-powered analytics. . Excellent leadership, problem-solving, and stakeholder collaboration skills. Preferred Skills: . Experience with Knowledge Graphs (Neo4J, TigerGraph) for structured enterprise data systems. . Exposure to Kubernetes, Terraform, and CI/CD pipelines for scalable cloud deployments. . Background in streaming technologies (Kafka, Kinesis, AWS MSK, Snowflake Snowpipe). Why Join Us . Lead Data & AI platform modernization initiatives using Snowflake, AWS, Cortex AI, and Horizon Catalog. . Work on cutting-edge AI-driven automation for cloud-native data architectures. . Competitive salary, career progression, and an opportunity to shape next-gen AI-powered data solutions. ________________________________________Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Process Associate - Content Review - Gujarati + English

Hyderabad, Telangana, India

0 years

INR Not disclosed

On-site

Full Time

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - Gujarati We&rsquore looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities . Provide resolution to maintain standards of quality . Review content and provide resolution based on prescribed guidelines . Recognize trends and patterns and raise issues timely . Provide insights to help improve the support to the users . Maintain a thorough understanding of process and policies . Provide excellent customer service to our customers . This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications . Any Graduate (PG an added advantage) . Freshers are eligible . Fluent in Read/Write in English & Gujarati Language Preferred qualifications . Effective probing skills and analyzing / understanding skills . Problem solving skills with customer centric approach . Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Technical Associate – Security Analyst

Hyderabad, Telangana, India

0 years

INR Not disclosed

Remote

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Technical Associate - Security Analyst Responsibilities Cyber security analyst is responsible for ensuring the security of an organization%27s computer systems, networks, and data. Their job involves identifying potential security risks, analyzing security breaches, and implementing measures to prevent future incidents. Here are some key responsibilities of a cyber security analyst: . Monitoring SOC (Arctic Wolf, SentinelOne, Varonis, etc.) . Experience on Arctic Wolf Vulnerability Management, Barracuda Email Security, Varonis and Sentinel One Security tools . Candidate should have experience of Cyber Security Administration.? . Monitoring and analyzing security systems: They monitor networks, systems, and applications for any suspicious activity or vulnerabilities. They use various tools and technologies to identify and analyze potential security threats. . Incident response and investigation: When a security breach occurs, cyber security analysts respond quickly to contain and mitigate the impact. They investigate the incident to understand the cause, assess the damage, and develop strategies to prevent future occurrences. . Vulnerability assessment and penetration testing: They conduct regular assessments to identify weaknesses in systems or networks. They perform penetration testing to simulate attacks and identify vulnerabilities before malicious hackers exploit them. . Implementing security measures: Based on their analysis and findings, cyber security analysts develop and implement security measures, such as firewalls, encryption methods, access controls, and security policies. . Security awareness and training: They educate employees on security best practices, conduct training sessions, and create awareness campaigns to foster a security-conscious culture within the organization. . Keeping up with industry trends: Cyber security is a rapidly evolving field. Analysts need to stay up to date with the latest threats, vulnerabilities, and industry best practices to effectively protect organizations from emerging risks. . Compliance and risk management: They ensure compliance with relevant security standards and regulations. They assess risks associated with data breaches and provide recommendations to manage those risks effectively. . Review and Approve firewall rules mostly around Palo Alto firewall. . Review and approve local admin rights and other requests. . Triage and respond to end user queries and escalations related to phishing or suspicious emails. Qualifications we seek in you! Minimum Qualifications . Bachelor%27s Degree required. Preferred Qualifications/ Skills Rapid7 Vulnerability Management, Mimecase Email Security, Sumo Logic SIEM, Intrusion Prevention Competencies . Fluent English, oral and written. . Strong Analytical Thinking . Excellent organisational - multitasking skills . Flexibility, commitment, and ability to work under pressure, absolute integrity, and utmost discretion. . Attention to detail, well organized, and able to set priorities. . Ability to anticipate, identify and solve critical problems and conflicts. . Proven experience in a network administrator role . Hands on experience in Zscaler . Experience with firewalls, Internet VPN&rsquos remote implementation, troubleshooting, and problem resolution is desired. . Great at organising, prioritising, and multitasking . Juniper, Cisco, CWNA or BCNE training Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Process Associate - I2C

Jodhpur

0 - 2 years

INR 1.75 - 2.5 Lacs P.A.

Work from Office

Full Time

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of Process Associate, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and manage end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Freshers are eligible • Good at English language skills (verbal and written) • Meaningful Experience Preferred qualifications • Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) • Significant experience in Accounts Receivable/Order to Cash Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact Walk-in drive For Order To Cash || Hyderabad || 21June25

Hyderabad

2 - 7 years

INR 2.0 - 5.5 Lacs P.A.

Work from Office

Full Time

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Genpact Mega Walk-in drive for Order to Cash-CashApps, Hyderabad on 21st Jun 2025 Walk-In Drive Date : 21st June 25 Time : 11am to 1pm Venue : 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039 Shift - Ready to work in any shift (24*7) Work module : Work from office Key Responsibilities Must have a strong understanding of Accounts Receivables process Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances Contact collections and business partners to obtain remittance details Research and resolve misapplied and unidentified cash receipts in ERP Identify and manually tag all customer remit discrepancies and short payments. Undertake tasks as requested by the Team Leader that may involve testing and process improvement. Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders Meet the monthly productivity goals Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details. Additional Responsibilities Collaborate with Quality team on performing process Audits as per the agreed sample size and agreed frequency Act as a Subject Matter Expert/mentor/buddy and provide guidance/ support to the other team members Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated Identify anomalies, gaps in the process and explore potential opportunities for process improvement Qualifications we look for in you! Minimum Qualifications / Skills Degree in Finance/Accounting/Business management or other related areas Experience - 2 to 8 years of experience in Accounts Receivables Process Strong detail-orientation with a penchant for data accuracy Ability to research, interpret and reconcile data Strong communication skills, both written and verbal Good interpersonal skills and team player Ability to take initiatives, meet tight deadlines and prioritize workload Proficient in Microsoft Excel Worked in an international environment. Critical thinking skills with an ability to analyze data, and an eye for details. Comfortable to work with US based clients, US shift hours and 100% Work from Office Preferred Skills Working with Microsoft Oracle is preferred Advantage if you have exposure working with Advanced Excel, PPT & Word. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ahmedabad Virtual Drive For Customer service roles on 23rd June'25

Ahmedabad

0 years

INR 1.75 - 3.0 Lacs P.A.

Work from Office

Full Time

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 23rd June 2025 (Monday) || Ahmedabad Location Date: 23-June-2025 (Monday) MS Teams meeting ID: 425 250 178 005 2 MS Teams Passcode: AH3RY3Yq Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

UX / Content Designer

Noida, Hyderabad, Pune

4 - 8 years

INR 16.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Inviting applications for the role of Lead consultant -UX / Content Designer What youll do here Translate technical field names into clear, dealer-friendly questions, labels, and help text Define wizard flow, page breaks, visual hierarchy, and style guide; ensure WCAG 2.1 AA compliance Run usability sessions, analyse analytics, and iterate copy/layout for higher completion rates The Skills You’ll Bring UX writing/content design; Figma, accessibility tools (axe, Wave) Strong storytelling skills and empathy for non-technical users Qualifications we seek in you! Minimum Qualifications / Skills Bachelor’s degree required. Preferably in Computer Science, or related field. Preferred Qualifications/ Skills Strong communicator – English in spoken and written form

Kronos Developer

Pune, Bengaluru, Delhi / NCR

2 - 6 years

INR 5.0 - 15.0 Lacs P.A.

Hybrid

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant, Kronos WFM Developer In this role, as a Kronos Consultant, you will work closely with other team members to ensure the maximum value of our clients. The primary objective for this role is to understand clients’ requirements and use expert knowledge and best practices to deliver solutions on time, within budget, and with exceptional quality. Also, as a Kronos Consultant you are responsible to Work with business users to have a real time problem and, craft the solution which really fits into client needs. Responsibilities • Experience implementing and configuring UKG Dimensions. • Work on creating Integrations using Api/Dell Boomi as per the client requirements. • Provide configuration and technical Support to clients experiencing issues with the WFM Application. • Gather information on the client's requirements. • Design and document the client's solution including business requirements, interface specifications and any other specifications required. • Provide configuration and technical Support to clients experiencing issues with the WFM Application. • Take ownership of issues and gaps between client requirement and the UKG product and work with other teams to resolve them. • Create training documentations/user guides, and knowledge base articles to educate users on utilizing the WFD Application effectively. • Support clients through the Different phases of testing till Go-live. • Investigate and analyze complex software issues reported by clients, ensuring accurate diagnosis and effective problem resolution. • Provide guidance on system setup, configuration changes, testing and new feature utilization to maximize productivity and enhance user experience. • Troubleshoot and resolve system errors, performance problems, and user inquiries. • Proactively work on any database related tasks/issues • Collaborate with internal teams, including development and quality assurance, to escalate and prioritize issues requiring advanced technical attention. • Create comprehensive documentation for troubleshooting common issues and maintaining accurate records of client interactions. • Perform Analysis and debugging existing database objects, stored procedures and updating them as per the user requirements. • Create SOPs and document the project related changes or tasks. Qualifications we seek in you! Minimum Qualifications / Skills • Any bachelor’s degree • Excellent written and verbal communication skills Preferred Qualifications/ Skills • Experience implementing and configuring Kronos Dimensions . • Experience in setting up integrations using Api’s/ Dell Boomi • Strong understanding of workforce management concepts, such as time and attendance, accruals, activities, scheduling, and payroll. • Experience in Creating custom SQL queries, Procedures, Functions, etc. • Proficient in performing system configurations, troubleshooting software issues, and testing. • Knowledge of developing and/or supporting interfaces using Kronos WIM for Workforce Central and Dell Boomi for Kronos Dimensions. • Ability to configure Kronos clocks. • Knowledge of Advanced Scheduler, Forecaster, Mobile, Analytics, Activities and other Workforce Central/Dimensions modules will be an added plus. • Excellent written and verbal communication skills and help understanding technical concepts to non-technical users. • Exceptional problem-solving skills to diagnose and resolve issues effectively. • Customer-focused mindset with a zeal for delivering outstanding customer service. • Ability to multitask, prioritize, and manage time efficiently in a fast-paced support environment. • Relevant certifications in UKG or related technologies are highly desirable. • Experience working independently without daily supervision. • Basic knowledge on SFTP, SMTP, DNS, SSL certificate installation is plus. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Ahmedabad Virtual Drive For Customer service roles on 20th June'25

Ahmedabad

0 years

INR 1.75 - 3.0 Lacs P.A.

Work from Office

Full Time

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 20th June 2025 (Friday) || Ahmedabad Location Date: 20-June-2025 (Friday) MS Teams meeting ID: 425 250 178 005 2 MS Teams Passcode: AH3RY3Yq Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Process Associate

Gurugram, Haryana

0 years

None Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Customer Interaction (HR Helpdesk) – Analyst/Process Associate/Process Developer Responsibilities As a Customer Interaction Centre Associate, you will: Employee Support, Query Resolution and Experience Management : Serve as the first point of contact for employee queries via multiple channels, including phone, email, and chat. Provide empathetic, timely, and personalized responses to employees and people leaders, ensuring a positive employee experience. Cultivate a strong service mindset and help-oriented culture that supports employees throughout their journey. Proactively manage employee expectations, ensuring clarity and transparency in communication. Resolve issues proactively at Tier 1 support level, ensuring high customer satisfaction. Escalate unresolved or complex queries to Tier 2 or appropriate departments while ensuring seamless communication. End to end Case Ownership : Manage cases using a case management tool, ensuring timely updates and resolution from initiation to closure. Act as the single point of contact for employees throughout the case lifecycle, even when coordination with other teams or functions is required. Navigate complex queries by identifying the relevant HR processes and policies that apply to unique scenarios, and communicating solutions clearly. Escalate issues only when necessary while maintaining responsibility for follow-up and final resolution. Track and monitor service requests against established SLAs and follow up for resolution as required. Documentation and Reporting : Maintain accurate and detailed records of employee interactions and transactions. Process Adherence and Continuous Improvement : Follow standard operating procedures and drive process consistency and improvement. Partner with quality teams to identify enhancement opportunities and support implementation of best practices. Qualifications Minimum Requirements: Bachelor’s degree or equivalent education. Relevant years of experience in an HR Helpdesk, HR Contact Center, or Shared Services environment in a customer service/contact center role. Strong verbal and written communication skills. Proficiency in case management tools like ServiceNow Strong analytical and problem-solving abilities; capable of diagnosing policy applicability in varied employee scenarios and communicating it effectively. Demonstrated ability to manage high-volume workloads efficiently. Preferred Qualifications: Experience in a shared service environment or customer-facing role. Knowledge of case management tools (e.g., ServiceNow HRSD) and HCM platforms such as SuccessFactors. Proven track record of meeting or exceeding service-level agreements. Certification in customer service or HR related fields is a plus. Key Skills and Attributes: Exceptional interpersonal and critical thinking skills. Ability to work in a dynamic, fast-paced environment. High attention to detail with problem solving skills and a customer-centric approach. Flexibility to work across shifts to cater to a global customer base. A strong sense of ownership with a continuous improvement mindset. High attention to detail and a deeply customer-centric approach. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 3:06:19 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

AP-PD

Bengaluru, Karnataka

0 years

None Not disclosed

On-site

Full Time

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer-Accounts Payable We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/ERP experience to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices Responsibilities Review and process invoices along with providing the resolutions for the invoices Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker Maintain exception logs for process related exception as and when they occur for knowledge retention Independently perform transactional tasks which support the compliance, planning and execution of assigned processes. Follow up with requisitions (via calls/ mails or tickets) to solve hold invoice as per the AP guideline Adhere the internal compliance policy and guideline established by the management on their daily operational activities Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines Qualifications we seek in you! Minimum Qualifications Graduate in Commerce (B.com) Good communication skills, interpersonal, verbal, and written communication skills (in English) Preferred Qualifications/ Skills SAP, Mainframe and SAP/HANA, Experience in Blue Yonder Good knowledge of MS office Must demonstrate a high level of self-motivation, energy, and flexibility Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 4:18:46 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

AP-PA

Bengaluru, Karnataka

0 years

None Not disclosed

On-site

Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer-Accounts Payable We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/ERP experience to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices Responsibilities Review and process invoices along with providing the resolutions for the invoices Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker Maintain exception logs for process related exception as and when they occur for knowledge retention Independently perform transactional tasks which support the compliance, planning and execution of assigned processes. Follow up with requisitions (via calls/ mails or tickets) to solve hold invoice as per the AP guideline Adhere the internal compliance policy and guideline established by the management on their daily operational activities Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines Qualifications we seek in you! Minimum Qualifications Graduate in Commerce (B.com) Good communication skills, interpersonal, verbal, and written communication skills (in English) Preferred Qualifications/ Skills SAP, Mainframe and SAP/HANA, Experience in Blue Yonder Good knowledge of MS office Must demonstrate a high level of self-motivation, energy, and flexibility Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 4:25:32 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Process Associate – Service Desk

Hyderabad, Telangana

0 years

None Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate – Service Desk In this role, you would be providing Level 1 support in Technical/Service desk support. Responsibilities Strong customer service orientation Demonstrated ability to handle multiple tasks with little to no forewarning. Demonstrated ability to react quickly, lead and perform exceptionally during critical/catastrophic events. Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively. Document & add new issues/solutions to Knowledge Management Repository Utilize professional techniques to retain & delight customers. Provide quality service & resolve concerns efficiently & professionally. Above all, take full ownership of the Incident from Creation to Closure Excellent communication skills Should understand below Technical Skills: o Windows & MAC troubleshooting o Active Directory o Basic Networking o Win NT/2000 o MS Office 2007, 2010. O365 o IE6 & IE8 o OS - WinXP, Win7, Win 10, MAC o Outlook 2007, 2010, 2016 o PC/Laptop/Handheld/Printers Qualifications we seek in you! Minimum Qualifications Bachelor's Degree required. Preferred Qualifications/ Skills Good written and presentation / verbal communication skills Good analytical and problem-solving ability, interpersonal efficiency, and positive attitude Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 5:11:37 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Process Associate - Accounts Receivable/Cash Application

Noida, Uttar Pradesh

0 years

None Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of a Process Associate/Process Developer - Accounts Receivable/Cash Application We are looking for professionals with OTC demonstrated ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities Review open AR listing daily and apply cash receipts Prepare weekly AR reports for business team leads and department management Address payment issues like double payments or other discrepancies Complete reconciliations of unmatched payments to ensure proper and timely application Create and update basic reports and spreadsheets Provide payment plans basis customer requirement. Qualifications we seek in you! Minimum qualifications Commerce Graduates Relevant work experience Preferred Skills Accounting Knowledge Microsoft Excel Capabilities Ability to quickly understand Core systems, general business and process Adaptability Problem Solving Attention to Detail Communication Critical Thinking Preferred Qualifications Good customer handling skills High Energy level Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 2:54:53 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Domain Trainee - Treasury

Noida, Uttar Pradesh

0 years

None Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Domain Trainee/ Management Trainee - Treasury Responsibilities Cash management – review of legal entities and all accounts for fund management Making timely cash management payments and ensuring sufficient funds on the accounts Timely processing of wire payments, ACH, Checks, bank transfers, Intercompany, TPA, journals, etc Work on open items and work with other Finance departments to resolve issues Follow up escalation matrix ensuring open items are clarified Maintaining the hygiene of Reconciliations keeping a tab on open items Qualifications we seek in you! Minimum Qualifications Graduate in Commerce / Accounts Exposure to US Insurance market Knowledge of ERP & Financial systems Has worked on Wire-outs, ACH, checks, receipts, bank transfers, Inter-company, TPA, journals, Bank Reconciliation, etc Experience working on TPA bank reconciliation Resources with relevant experience Excellent Excel skills required Good written and verbal communication skills Preferred qualifications B.com. / M.com. Understanding of closing process for an insurance P&C company Accounting experience in the Insurance sector desired Good understanding of Insurance dynamics with Treasury/ Reconciliation Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Domain Trainee Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 3:01:36 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

SM - AP

Noida, Uttar Pradesh

0 years

None Not disclosed

On-site

Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of an SM, Accounts Payable We are looking for an accounting graduate with validated experience in accounts payable and should have managed a team size of ~25 people. In this role, you will be encouraged to work on deadlines, in a fast paced business environment while being a good teammate. Responsibilities In this role, you will be responsible for all the activities related to record to report which include but are not extensive: Lead a large Accounts Payable team and manage their team and performing tasks related to reporting, approval or evaluation of the AR data Ensure baseline values adherence for all Service Level Agreements-KPI & CPI Review the team’s day to day activities, including but not limited to invoicing, audit requests, analysis and other requests pertaining to the accounts payable process Lead close timelines and communicate on a timely basis adhering to deadlines Harmonize with the Business Accounting team and internal partners to resolve issues Prioritize multiple internal and external partners Support the metrics reporting for the relevant process People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team. Qualifications Minimum qualifications B.Com Graduate (MBA – Finance preferred) Preferred qualifications Good Communication skill and the ability to engage customers in relevant discussions Proficient in MS Office applications, especially in MS excel Good analytical and problem solving skills and ability to handle team and client discussions Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 6:20:25 AM Unposting Date Jun 24, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Genpact

Genpact

Business Consulting and Services

New York NY

10001 Employees

1888 Jobs

    Key People

  • Tiger Tyagarajan

    President and CEO
  • Pramod Bhasin

    Former CEO and Founder
cta

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