Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant- ETL QE This is a senior-level QE role focused on functional testing leadership, business alignment, and stakeholder management. The ideal candidate will act as a bridge between business, product, and technology teams, bringing in a strong QE process mindset, excellent communication skills, and a deep understanding of functional flows and end-to-end testing. Responsibilities . Lead functional testing efforts and ensure alignment with business goals and end-user expectations. . Work closely with cross-functional stakeholders to gather requirements and translate them into executable test cases. . Organize and lead testing ceremonies, including test planning, daily syncs, and defect triages. . Perform ETL and data validation testing using SQL. . Collaborate with onshore/offshore teams to drive QE best practices, documentation, and knowledge transfer. . Manage status reporting, risk assessments, and communication to senior stakeholders. . Contribute to continuous improvement in test processes, documentation, and test coverage. . Act as a functional SME, developing domain expertise and championing quality across sprints and releases. Qualifications we seek in you! Minimum Qualifications / Skills . B.E/B.TECH/Any Graduation Equivalent . Experience in Quality Engineering or Quality Assurance roles. Preferred Qualifications/ Skills . Expertise in functional testing, test case design, and execution across complex enterprise systems. . Proven ability to drive stakeholder discussions, clarify requirements, and manage expectations. . Strong understanding of QE methodologies, defect lifecycle, and risk-based testing approaches. . Hands-on with SQL and ETL testing. . Skilled in organizing and leading meetings, driving consensus, and reporting effectively. . Domain knowledge in financial services or enterprise systems. . Excellent verbal and written communication skills. . Familiarity with Agile/Scrum methodology and working with distributed teams. Nice to Have: . Exposure to Azure Cloud tools and environments. . Experience with software development concepts and tools like GitHub. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant- RPA Developer RPA Developer that is ready to innovate and explore what&rsquos possible in the world or robotics. In this role, you&rsquoll work cross-functionally with business operations and business analysts to create and optimize workflow processes. You&rsquoll also lead initiatives related to designing and managing workflow automation projects, testing and fixing bugs. To be successful, you&rsquoll need experience in technologies including UiPath and Automation Anywhere. Responsibilities Provide guidance with process design. Design, develop, and test automation workflows. Deploy RPA components including bots, robots, development tools, code repositories and logging tools. Support the launch and implementation of RPA solutions. Create process and end-user documentation. Assure the quality of the automation (QA processes). Work with , Scrum Masters, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business impacting projects. Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented. Collaborate with development team members to ensure proper implementation and integration of the solutions. Support deployments or troubleshoot production issues outside of work hours and participate in an on-call rotation as-needed. Maintain current knowledge of relevant technologies and business processes. Minimum Qualifications / Skills . Bachelor&rsquos degree Preferred Qualifications/ Skills . Hands on experience on RPA tools and cognitive platforms such as UiPath, Blue Prism, Automation Anywhere, etc. UiPath experience is highly preferred. . Experience in any of the programming languages like C/C++, Python, VB Script, Ruby, , JS, .Net. . Basic programming knowledge on HTML, JavaScript (or any scripting language). . Able to design technical specification documents for RPA Projects. . Experience developing and consuming APIs. . UiPath RPA Developer certifications preferred but not required (training can be provided). . Experience with Agile development methodology. . Experience with Databases ( or NoSQL) often preferred. . Knowledge of artificial intelligence and machine learning. . Understanding of workflow-based logic. . Strong attention to detail and analytical skills. . Superior time and project management skills. . Ability to present technical details to non-technical audiences. . Excellent problem solving/analytical skills and complex troubleshooting methods. . Ability to work through ambiguous situations. . Excellent presentation, verbal, and written communication skills. . Self-motivated, able to work independently, and able to take initiative without always being directed. . Ability to multitask in a fast paced environment and prioritize the most critical tasks and projects. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Manager - Agentic AI Solution Architect In this role, you%27ll be part of Genpact%27s transformation under GenpactNext , as we lead the shift to Agentic AI Solutions&mdashdomain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. Responsibilities: Lead end-to-end implementation of agentic AI solutions across business units. Collaborate with cross-functional teams to define AI agent objectives , autonomy levels, and execution logic. Design, prototype, and deploy agentic AI systems that interact autonomously with users, APIs, data sources, and tools. Translate business requirements into technical design for agent behavior, workflows, and decision-making processes. Evaluate and select frameworks and tools for agentic systems (e.g., LangChain , AutoGPT , CrewAI , ReAct , etc. equivalent in marketplace). Conduct testing, performance optimization, and monitoring of deployed AI agents. Train internal stakeholders on interacting with and supervising AI agents. Stay current on industry trends and emerging technologies in autonomous AI and agent architectures. Qualifications we seek in you! Minimum Qualifications Proven experience in AI/ML solution delivery with a focus on agentic or autonomous systems. Strong understanding of LLMs, orchestration frameworks ( LangChain , Semantic Kernel), APIs, and cloud deployment equivalent in marketplace. Functional knowledge of business domains (finance, HR, logistics , etc.) and ability to map AI capabilities to them. Experience with implementation methodologies and change management. Strong communication and stakeholder management skills . Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career &mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up . Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Order to Cash We%27re looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. . Validate the Purchase Order (PO) requests from to bill the order. . Constantly to be interacted with client&rsquos for their feedback and support them wherever required. Ready to support any time at various locations as per client&rsquos expectation . Manage Order to Cash related to collections and dispute management, implement & enforce to strategy . Interaction with end customers via Calls and Emails for collecting pass due amounts. . Meeting collections numbers/targets (monthly/ quarterly/ yearly) . Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. . Lead and participate in conference calls with Country / Regional Financial Managers. . Participate in governance meetings at country / region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards . Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications . B.Com Graduation (MBA - Finance preferred) . Meaningful experience in Order to Cash Preferred qualifications . Very Good Written and Verbal Interpersonal skills . Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Senior Manager, Order to Cash We%27re looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of 50 people. Responsibilities In this role, you%27ll be responsible for all the activities related to O2C domain . Validate the Purchase Order (PO) requests from to bill the order . Investigate discrepancies in the PO and invoices with disputes . Manage Order to Cash related to collections and dispute management, implement & adhere to strategy . Interaction with end customers via Calls and Emails for collecting pass due amounts . Meeting collections numbers/targets (monthly/ quarterly/ yearly) . Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. . Dispute Handling related to invoice issues . Lead and participate in conference calls with Country / Regional Financial Managers. . Participate in governance meetings at country / region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards . Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) . Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications . B.Com graduation (MBA - Finance preferred) . Relevant work experience in Order to Cash Preferred qualifications . Very Good Written and Verbal Interpersonal skills . Proficient in MS Office applications, especially in MS excel . SAP knowledge and experience in generating reports from SAP would be an added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant, DB Developer In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies. Responsibilities . Will be responsible for design, code & maintain databases and ensuring their stability, reliability, and performance. . Research and suggest new database products, services and protocols. . Ensure all database programs meet company and performance requirements. . Collaborate with other database teams and owners of different applications. . Modify databases according to requests and perform tests. . Maintain and own database in all environments Qualifications we seek in you! Minimum Qualifications . BE/B Tech/MCA . Excellent written and verbal communication skills Preferred Qualifications/ Skills . Bachelor%27s or master%27s degree in quantitative discipline (e.g., engineering, science, statistics, math) or equivalent combination of education, training, certification and experience . Experience with presentation-layer reporting applications (Tableau, SSAS, Cognos, BO) with an understanding of data warehousing and data modeling methodologies. . Experience in Power BI . Advanced experience in Sybase, shell scripting, Unix, database design and modelling, . Knowledge of standard methodologies when dealing with relational databases . An ability to understand front-end users requirements and a problem-solving attitude . Knowledge on Control-M Job configuration and scheduling File transfer mechanisms . Proficient understanding of code versioning tools such as SVN merging and creating production scripts . Sqlserver DB coding, DB scheduling tools, File transfer mechanisms, DB Devops Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of the Internet and online applications. Responsibilities . Respond to customer queries and customer&rsquos concerns. . Demonstrates effective, clear, and professional written and oral communication. . Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. . Actively seek solutions through logical reasoning . Demonstrates strong problem-solving capabilities and assist customers in case of any issues. . Provide excellent customer service to our customers. . You should be responsible for exhibiting capacity for critical thinking and analysis. . Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. . Basic knowledge of how digital payments work is required. Qualifications we seek in you. Minimum qualifications . Graduate (Any Discipline) . Freshers are eligible. . Proficiency in spoken & written English & Hindi and with neutral English accent. Preferred qualifications . Previous experience in a customer service role chat/email/voice . Effective probing skills and analyzing / understanding skills. . Analytical skills with customer centric approach . You should be able to work on a flexible schedule (including weekend shift) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500,` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of BA-Data Analyst In this role, you will be responsible for performing pricing of spare parts along with driving data analytics for the business. This will involve reviewing their pricing on periodic basis, identifying the gaps and making recommendations. Responsibilities . Responsible for data extraction, collation and cleaning in MS excel/ access . Will be responsible for making the pricing data in ERP up to date. For this he/ she will have to identify the activities to be carried out and then execute those activities . Will be responsible for carrying out ad hoc pricing analytics requests . Will be responsible for carrying out various statistical and pricing analysis in excel/ access. . Will be responsible to bring process efficiencies through digitization and implementation of relevant machine learning algorithms . Expected to support the client on data systems and analysis . Use statistical tools to sanitize, segment and normalize historical pricing information and master invoice data sets to provide visibility to price rate distribution Qualifications we seek in you! Minimum qualifications . Master&rsquos degree in research, statistics, math, economics, or related analytical discipline . Fresher from a good institute or university or good relevant work experience in data analytics domain . Curiosity is a must. Preferred qualifications . Proficiency with analytical and presentation tools (Excel, VBA, power point) . Highly analytical: natural aptitude at gathering, analyzing and leveraging large data sets to make key business decisions . Should be good with Basics statistics . Should have can-do mindset . Knowledge of R, Python, Tableau, Power BI is good to have Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Developer Support Engineering (DSE) The Developer Support Engineering (DSE) team ensures global support coverage to our software developers community, coding and maintaining applications and databases. The team comes from a variety of Information Technology backgrounds, from entrepreneurs to full stack developers. Although our backgrounds are different, we all have one thing in common, the desire to help the software developer&rsquos community all around the world through the software development of innovative new tools, which help make engaging with external developers a more connected and smoother experience. As a Developer Support Engineer, you will be working closely with Software Engineers, providing coding and technical support to the developers, helping them to ensure a high-quality experience to their users. We are looking for someone who is passionate about coding and solving problems. This role is perfect for someone who has been in the Information Technology (IT) industry providing technical support and wants to take on a new challenge. Responsibilities: . Develop and maintain various products/software&rsquos by using APIs, SDKs, and platform plugins. . Software coding and troubleshooting issues with PHP, Python and JavaScript coding languages. . Query and maintain SQL database tables. . Manage technical product issues and escalations, delivering the highest level of customer satisfaction making use of software development methodologies, such as Lean and Six Sigma. . Work closely with Software Engineer Developers to understand their needs and develop solutions. . Understand and analyse High End Metrics as productivity, utilisation, Turn Around Time, Transfer & Escalation Rates, etc. . Perform data analysis with a Use Case submission to visualise trends, provide solutions and mitigate issues. . Ramp-up and train new hires in the process including E2E knowledge base Management. . Stakeholder Management - Work collaboratively with both Internal, External stakeholders. . Responsible for team%27s operational metrics and will quo own with FLM and drive teams%27 knowledge. Qualifications we seek in you Minimum qualifications . Bachelor&rsquos or equivalent in computer science or related field. . Relevant experience providing Enterprise Support in a technical environment. . Strong analytical/coding and communication skills. . Ability to be flexible, multitask and learn in a fast-paced environment. . Customer-focused and can demonstrate understanding and empathy. . Creative problem solver with excellent troubleshooting skills. . Self-driven nature with strong attention to detail and follow-through. Preferred qualifications . Programming and scripting experience (PHP, Python, JavaScript). . Experience working with APIs, plugins, and SQL database. . Experience with tools such as Tableau, Unidash, Scuba, and Google Drive environment. . Web Development experience. . Lean & Six Sigma Methodologies Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - DotNet FS Developer In this role, you will be responsible for designing, developing, and maintaining robust and scalable web applications using the latest .NET technologies. You will play a key role in all stages of the software development lifecycle, from requirement analysis and design to development, testing, deployment, and maintenance. Responsibilities . Design, develop, and maintain web applications using the .NET framework (C# and/or VB.NET) . Work closely with other developers, designers, and stakeholders to understand requirements and translate them into technical solutions . Implement clean and maintainable code using best practices and design patterns . Write unit tests and integration tests to ensure code quality . Debug and fix bugs and performance issues . Deploy applications to production environments . Monitor application performance and troubleshoot issues . Stay up to date on the latest .NET technologies and trends Qualifications we seek in you! Minimum Qualifications / Skills . BE/B.TECH Preferred Qualifications/ Skill . Professional experience using .NET technologies with an emphasis on C#, Restful APIs . Professional experience in Angular and or any other UI technologies . Experience creating/consuming web services and data . Should have experience of working with geographically dispersed teams, that fall across different time zones . Strong Communication Skills . Strong Analysis, Design and Development Skills . Good problem-solving skills . Solid understanding and experience with Object-Oriented design and development . Working experience with Agile methodologies would be useful . Prior work on in the banking/brokerage industry a plus . Prior work experience with multi-threaded/ performance intensive applications . Knowledge of Angular or any UI technologies, .Net core, docker or container-based applications . Prior work experience with cloud-based applications Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President - Record to Report- GPO In this role, GPO lead is responsible for directing and executing GPO roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism, etc. In this role, you would be responsible for the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully. This role may involve directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the GPO strategy would be with the lead role. Responsibilities . Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction . Champion the implementation and adoption of standard Global Processes . Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by . Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to client . Lead and be responsible for all trainings and knowledge transfer relating to the GPO Services . Create Transformation Road Map and deliver projects aligned with client . Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towers . Design, implement, test and complete all In-Scope CI Projects . Engage and leverage lean six sigma practices and processes . Support Operations to meet key transformation objectives of client and deliver required business value, productivity . Identify and log Issues and Incidents, perform Root Cause Analysis and determine root causes that are leading to Issues recommend process and System improvements and resolve Issues and Incidents . Manage client relationships and deliver transformation roadmap . Lead large teams for transformation resources to deliver program . Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value Qualifications we seek in you! Minimum Qualifications . Experience in Oracle Fusion, Tririga, Blackline, Service Now etc. or similar technology and technology deployments . Experience in driving RPA program and deploying RPA across platforms . Extensive experience in the Record to Report domain should have led transformation across all sub-processes like Manual Journals, Fixed Asset, Reconciliation etc. . Experience in driving continuous improvement using Lean, Six Sigma Methodology . Experience in managing client discussion and driving large transformation programs . Experience in deploying AIML or Generative AI solution and driving analytics programs . Project Management skills -Strong Influencing skills and clarity of thought on effective project management are required . People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders . Delivers oral and written communications that have clarity and impact . Creates a team environment of accountability and commitment for reaching project goals . Must be able to work in dynamic and tight deadlines to meet the project schedule . Exposure to business metric improvement initiatives like close optimization . Understanding of Defining SLA/KPI and linking it to business metrics . Experienced Process improvement and Automation expert with domain exposure in F&A Preferred Qualifications/ Skills . Lean Six Sigma- GB / BB certification . Exposure to AIML certification would be added advantage . Tenured experience leading transformation Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting Applications for Business Analyst - Customer Analytics - Contact Center and Customer Experience Analytics. . Enhance and develop analytics product offering in Contact center, Marketing, and customer experience analytics domain. . Execute POC/Pilot of analytics projects. . Solution Architect - ability to solution customer analytics solution with strong expertise that spans across customer lifecycle such as customer acquisition, digital marketing, journey analytics, speech/text analytics, AI/ML predictive models such as cross sell/ retention models and Workforce management analytics. . Embedding Customer Analytics solution to CXM (BPO) Operations . To drive the productivity for Operations by reducing cost and increasing customer satisfaction across various domains such as Contact center, collections, Back office, Marketing Operations, Campaign Operations etc. . Role involves working together with enterprise team -Service Line team, Analytics team, Enterprise sales team - responding to RFP and other qualified leads. . Role is to perform consulting assessments through POC, Pilot to demonstrate the value of customer analytics to enable large deals. . Requires knowledge of CC, Marketing technology, Operations, Analytics and Process. Responsibilities . Design, develop, and implement AI architectures for AIML and Gen AI applications. . Collaborate with AI engineers and data scientists to integrate machine learning models into Gen AI applications. . Develop strategies and roadmaps for AI, focusing on the integration of Gen AI capabilities. . Keep abreast of the latest trends and technologies in AI and Gen AI and explore how they can be applied to the company%27s projects. . Work closely with different teams to understand their requirements and develop adaptable AI solutions. . Maintain, optimize, and ensure the scalability of existing AI systems and architectures, with a particular focus on Gen AI applications. . Provide technical leadership for AI and Gen AI-related issues. . Conduct research and tests to optimize the performance of Gen AI systems and architectures. . Document all AI and Gen AI systems and processes for future reference and troubleshooting. . Qualifications we seek in you! Minimum Qualifications . Proven experience as an AI Architect, with specific experience in Gen AI applications. . Deep understanding of AI, machine learning algorithms, and Gen AI applications. . Proficient in programming languages like Python or Java. . Must have Machine learning, Deep learning, NLP, Computer Vision. . Experience with machine learning frameworks like TensorFlow or PyTorch. . Experience with deploying the solutions to cloud platforms like AWS, Google Cloud, or Azure. . An understanding of data structures, data modelling, and software architecture. Preferred Qualifications/ Skills . Strong knowledge of big data platforms like Hadoop and Spark. . Excellent problem-solving skills and the ability to think strategically and analytically. . Strong leadership and communication skills to effectively collaborate with various teams. . Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously. . Relevant years of experience. Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Consultant - IT Audit In this role, you will be responsible for delivering solution offerings primarily related to IT-SOX. Demonstrate IT operational risk knowledge/experience including design of effective control processes, development of test requirements and/or testing controls for efficiency Responsibilities . Ensure client service delivery in accordance with the quality guidelines & methodologies. . Build and maintain client relationship by understanding and being responsive to client needs and ensuring high quality of work. . Contribute in people and knowledge development initiatives by developing training material and conducting training . Demonstrate strong analytical thinking and interpersonal skills including the ability to research and understand sophisticated processes and effectively communicate them to interested parties . Demonstrate superior relationship building and relationship leadership skills Qualifications we seek in you! Minimum qualifications . B.E., B.TECH, M.TECH, MCA (Preferred) / MBA . Required overall experience in testing/reviewing and implementation of ITGC controls, CoBit 5 and developing COSO framework Preferred qualifications . Good understanding of CoBIT 5 Domains of Access Management, SLDC& Change and Computer Operations and Control Design and Testing of SOX IT General Controls (ITGC) and IT Application Controls (ITAC) . Strong understanding of general IT processes and controls and the aptitude to ensure the appropriate controls are crafted to mitigate the risks and must be able to demonstrate outstanding communication skills to ensure ability to clearly articulate and negotiate with the external auditors. . In depth knowledge/experience of technology processes, systems and infrastructure including project management, change management, access management and data processing operations such as job scheduling and monitoring, problem management and backups . Experience working with internal and external auditors . Superior verbal communication skills including the proven track record to negotiate solutions in challenging situations with both technology and non-technology business partners. . Willingness to travel (20-30% time) . Proficient in Microsoft Office including but not limited to: Word, Excel, Visio, Access Innovative and always looking for continuous improvement in order to develop succession plan for staff Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant, Python Developer In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies. Responsibilities . Experience in developing program specifications and coded modules according to specifications and client standards . Experience in requirements capturing and design from Database, BI Setup, and Implementation, etc. . Ability to communicate efficiently within a multi-disciplinary project team employees and external agencies to complete assigned tasks on time and within specifications . Liaison with Products and Strategy teams to understand and develop the Python codes for respective product policies . Hands-on and able to understand technical issues and seek as needed. Build client relationships . Establish process rigor and should be a transformation evangelis Qualifications we seek in you! Minimum Qualifications . BE/B Tech/MCA . Excellent written and verbal communication skills Preferred Qualifications/ Skills . Bachelor&rsquos degree in computer science, Software Engineering, Information Technology, or related field required . Hands-on application development. . Expert in Python. Must have good knowledge on common libraries like Panadas, NumPy, Matplotlib. . ETL skills. Different ways to get , change, process, export Data . RDBMS knowledge (preferably DB2/Sybase/MSSQL/PostgreSQL) . A very strong communicator with the ability to interface directly with clients and analysts to ensure technical requirements and delivery align with expectations . A strong understanding of Agile/Scrum and ability to deliver solutions under this methodology . Experience in the development of service-oriented architecture application, good understanding of Object-Oriented Design and Design Patterns . Strong analytical and design skills, including the ability to understand business requirements and translate them into efficient and effective technical designs that work well within large-scale, well-structured enterprise environments . Excellent troubleshooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate possible resolutions . Must be comfortable in working in unix environment and have experience with web servers such as Apache and Tomcat . Effective communication, presentation, and collaboration skills . Can work independently effectively Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of SA, Data Analyst In this role, you will be responsible for performing pricing of spare parts along with driving data analytics for the business. This will involve reviewing their pricing on periodic basis, identifying the gaps and making recommendations. Responsibilities . Responsible for data extraction, collation and cleaning in MS excel/ access . Will be responsible for making the pricing data in ERP up to date. For this he/ she will have to identify the activities to be carried out and then execute those activities . Will be responsible for carrying out ad hoc pricing analytics requests . Will be responsible for carrying out various statistical and pricing analysis in excel/ access. . Will be responsible to bring process efficiencies through digitization and implementation of relevant machine learning algorithms . Expected to support the client on data systems and analysis . Use statistical tools to sanitize, segment and normalize historical pricing information and master invoice data sets to provide visibility to price rate distribution Qualifications we seek in you! Minimum qualifications . Master&rsquos degree in research, statistics, math, economics, or related analytical discipline . Fresher from a good institute or university or 2 years of relevant work experience in data analytics domain . Curiosity is a must. Preferred qualifications . Proficiency with analytical and presentation tools (Excel, VBA, power point) . Highly analytical: natural aptitude at gathering, analyzing and leveraging large data sets to make key business decisions . Should be good with Basics statistics . Should have can-do mindset . Knowledge of R, Python, Tableau, Power BI is good to have Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant - Business Analyst - Service Now In this role you will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization. Responsibilities: . Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). . Translate business needs into functional specifications and user stories with clear acceptance criteria. . Participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. . Work closely with ServiceNow developers and architects to ensure solutions align with business goals and platform best practices. . Conduct gap analysis and impact assessments for new requirements or changes. . Support UAT (User Acceptance Testing) by preparing test cases, coordinating testing efforts, and validating results. . Maintain a product backlog and prioritize features based on business value and technical feasibility. . Provide training and documentation to end-users and stakeholders as needed. . Monitor and report on project progress, risks, and issues. Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in computer science, Information Systems, Business Administration, or related field. . Relevant years of experience as a Business Analyst, with minimum years focused on ServiceNow. . Strong understanding of Agile methodologies (Scrum, Kanban). . Experience with ServiceNow modules such as ITSM, ITOM, CSM or HRSD. Experience on service mapping, FSO dispute, S2P would be preferred. . Proficiency in writing user stories, use cases, and process flows. . Excellent communication, interpersonal, and stakeholder management skills. . Ability to work independently and collaboratively in a team environment. Preferred qualifications / skills: . ServiceNow Certified System Administrator or other relevant certifications. . Experience with Agile tools like Jira, Azure DevOps, or Rally. . Familiarity with ITIL framework and practices. . Experience in enterprise-level ServiceNow implementations or upgrades. . Excellent communication and stakeholder management skills. . Self-motivated, Positive outlook & result oriented . Demonstrated strengths in leadership, critical analysis, strategic problem-solving, and effective interpersonal communication. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500,` with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of BA-Data Analyst In this role, you will be responsible for performing pricing of spare parts along with driving data analytics for the business. This will involve reviewing their pricing on periodic basis, identifying the gaps and making recommendations. Responsibilities . Responsible for data extraction, collation and cleaning in MS excel/ access . Will be responsible for making the pricing data in ERP up to date. For this he/ she will have to identify the activities to be carried out and then execute those activities . Will be responsible for carrying out ad hoc pricing analytics requests . Will be responsible for carrying out various statistical and pricing analysis in excel/ access. . Will be responsible to bring process efficiencies through digitization and implementation of relevant machine learning algorithms . Expected to support the client on data systems and analysis . Use statistical tools to sanitize, segment and normalize historical pricing information and master invoice data sets to provide visibility to price rate distribution Qualifications we seek in you! Minimum qualifications . Master&rsquos degree in research, statistics, math, economics, or related analytical discipline . Fresher from a good institute or university or good relevant work experience in data analytics domain . Curiosity is a must. Preferred qualifications . Proficiency with analytical and presentation tools (Excel, VBA, power point) . Highly analytical: natural aptitude at gathering, analyzing and leveraging large data sets to make key business decisions . Should be good with Basics statistics . Should have can-do mindset . Knowledge of R, Python, Tableau, Power BI is good to have Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant- Java Developer In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies. Responsibilities . Excellent knowledge about J2EE frameworks and Tools and good learning ability. . Should Understand the core business problems and deliver efficient IT solutions. working with QA Team to ensure high quality of the product. . Excellent Knowledge of QA process and awareness about tools . Should have experience of design, development and conduct code reviews. . Willingness and ability to learn new Platforms/solutions having Java as core basis. Qualifications we seek in you! Minimum Qualifications / Skills . BE/B Tech/Any Equivalent Degree Preferred Qualifications/ Skills . Experience in Core-java and J2EE. . Using MVC Frameworks, Spring, Hibernate. . Strong understanding of Relational database concepts. . Good knowledge of SQL. . Experience with Maven, GIT, html, jsp, CSS, JavaScript. . Experience working in a Linux environment and open-source libraries. . Understanding financial industry concepts is a plus. . Agile/lean software development techniques and supporting tools like JIRA. . Strong written and verbal communication skills . Google Cloud is the added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Business Analyst - Pricing (Retail) In this role, you will be responsible for implementing price changes accurately across multiple systems, validate pricing integrity across channels, and support promotional execution and software. Roles and Responsibilities . Execute daily, weekly, and ad-hoc price changes across over 1,000 SKUs using retail pricing systems and internal tools. . Validate the accuracy of prices across online and in-store channels to ensure consistency and compliance. . Coordinate with IT and POS teams to troubleshoot and resolve system issues related to price uploads and updates. . Support the execution of promotional pricing by entering offer details into pricing systems and verifying application dates and discount logic. . Perform price audits and exception reporting to catch discrepancies or errors in real-time. . Maintain documentation and standard operating procedures (SOPs) for pricing updates and execution workflows. . Collaborate with category managers and pricing teams to ensure timely execution of markdowns and seasonal pricing. Tools and Technology Space Planning Software: JDA/Blue Yonder Space Planning, Relex Solutions, Nexgen, Dotactiv, Apollo Retail or any other industry specific space planning tools Data Analytics and Visualization: Microsoft Excel, Tableau, Power BI Minimum Qualifications . Bachelor&rsquos or Master&rsquos in Retail/Operations Management/B.Arch/BE Civil/Interior designing . Prior retail/Space planning/ Operations experience Preferred qualifications . Good knowledge on Space Planning software/tools and utilize it to visualize and optimize store layouts by building & delivering planograms across departments. . Ability to prioritize and organize own workload . Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations . Analytical and problem-solving capabilities . Decision making abilities . Excellent communication and negotiation skills Why join Genpact . Lead AI-first transformation - Build and scale AI solutions that redefine industries . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills . Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace . Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Lead Consultant - Sr.Data Engineer (DBT+Snowflake) ! In this role, the Sr.Data Engineer is responsible for providing technical direction and lead a group of one or more developer to address a goal. Job Description: . Develop, implement, and optimize data pipelines using Snowflake, with a focus on Cortex AI capabilities. . Extract, transform, and load (ETL) data from various sources into Snowflake, ensuring data integrity and accuracy. . Implement Conversational AI solutions using Snowflake Cortex AI to facilitate data interaction through ChatBot agents. . Collaborate with data scientists and AI developers to integrate predictive analytics and AI models into data workflows. . Monitor and troubleshoot data pipelines to resolve data discrepancies and optimize performance. . Utilize Snowflake%27s advanced features, including Snowpark, Streams, and Tasks, to enable data processing and analysis. . Develop and maintain data documentation, best practices, and data governance protocols. . Ensure data security, privacy, and compliance with organizational and regulatory guidelines. Roles and Responsibilities: . . Bachelor&rsquos degree in Computer Science, Data Engineering, or a related field. . . experience in data engineering, with at least 3 years of experience working with Snowflake. . . Proven experience in Snowflake Cortex AI, focusing on data extraction, chatbot development, and Conversational AI. . . Strong proficiency in SQL, Python, and data modeling. . . Experience with data integration tools (e.g., Matillion, Talend, Informatica). . . Knowledge of cloud platforms such as AWS, Azure, or GCP. . . Excellent problem-solving skills, with a focus on data quality and performance optimization. . . Strong communication skills and the ability to work effectively in a cross-functional team. . Proficiency in using DBT%27s testing and documentation features to ensure the accuracy and reliability of data transformations. . Understanding of data lineage and metadata management concepts, and ability to track and document data transformations using DBT%27s lineage capabilities. . Understanding of software engineering best practices and ability to apply these principles to DBT development, including version control, code reviews, and automated testing. . Should have experience building data ingestion pipeline. . Should have experience with Snowflake utilities such as SnowSQL, SnowPipe, bulk copy, Snowpark, tables, Tasks, Streams, Time travel, Cloning, Optimizer, Metadata Manager, data sharing, stored procedures and UDFs, Snowsight. . Should have good experience in implementing CDC or SCD type 2 . Proficiency in working with Airflow or other workflow management tools for scheduling and managing ETL jobs. . Good to have experience in repository tools like Github/Gitlab, Azure repo Skill Matrix: DBT (Core or Cloud), Snowflake, AWS/Azure, SQL, ETL concepts, Airflow or any orchestration tools, Data Warehousing concepts Qualifications/Minimum qualifications . B.E./ Masters in Computer Science, Information technology, or Computer engineering or any equivalent degree with good IT experience and relevant of working experience as a Sr. Data Engineer with DBT+Snowflake skillsets Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.