Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Management Trainee/Assistant Manager Manages the progress and performance of the customer relations team and is a direct supervisor who has closest proximity with Customer Relation analyst and Customer relations Management trainees. The Customer Relations manager provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities Handling customer/sales requests and providing information to customers via e-mails/phone Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Coordinating the processing of credits and product replacement with the Internal team and Vendors. Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Updating ERP regarding customer details, order details, supplies, pricing etc. Follow-up on pending items with Logistics / Supply chain team for order delivery status Track end to end status of order and share real time updates with the customer Own SLA/KPI and ensure daily TAT and Accuracy targets are met Coordinating with shipping facilities to get the product shipped to the customer. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Order track and trace when shipped out of the shipping facility, and share real time updates with the customer Communicating with the warehouse and forwarders and efficiently managing the delivery process to ensure return of goods to the final recipient. Assist to hire, groom and help new members to onboard Provide input for promotions and staff reviews Facilitate regular 1 on 1 meetings and direct goal development and progress Perform weekly trending-based coaching to manage team members’ performance Handle a Team of FTEs that are responsible for day-to-day quality assurance, monitoring and coaching of the team Contact person for client and internal stakeholders for any customer relations related issues. Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners Support and coordinate the team on daily processing/operations, workload allocation Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 5+ years of professional experience in Order Management/Quoting and Contracting Or Customer Relations. Industry Experience - Services or hi-tech industry Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 11:38:46 PM Unposting Date Jun 25, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Management Trainee/Assistant Manager Manages the progress and performance of the customer relations team and is a direct supervisor who has closest proximity with Customer Relation analyst and Customer relations Management trainees. The Customer Relations manager provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities Handling customer/sales requests and providing information to customers via e-mails/phone Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Coordinating the processing of credits and product replacement with the Internal team and Vendors. Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Updating ERP regarding customer details, order details, supplies, pricing etc. Follow-up on pending items with Logistics / Supply chain team for order delivery status Track end to end status of order and share real time updates with the customer Own SLA/KPI and ensure daily TAT and Accuracy targets are met Coordinating with shipping facilities to get the product shipped to the customer. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Order track and trace when shipped out of the shipping facility, and share real time updates with the customer Communicating with the warehouse and forwarders and efficiently managing the delivery process to ensure return of goods to the final recipient. Assist to hire, groom and help new members to onboard Provide input for promotions and staff reviews Facilitate regular 1 on 1 meetings and direct goal development and progress Perform weekly trending-based coaching to manage team members’ performance Handle a Team of FTEs that are responsible for day-to-day quality assurance, monitoring and coaching of the team Contact person for client and internal stakeholders for any customer relations related issues. Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners Support and coordinate the team on daily processing/operations, workload allocation Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 5+ years of professional experience in Order Management/Quoting and Contracting Or Customer Relations. Industry Experience - Services or hi-tech industry Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 11:45:30 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer, Order Management An order management is responsible for overseeing the entire order lifecycle, ensuring timely and efficiently order processing, order validation, order tracking to ensure timely delivery of customer orders. This role requires collaboration between internal and external teams including Sales, warehouse and logistics, transportation, inventory management team to ensure the accurate and timely fulfillment of orders. Responsibilities: Order Processing: Receive and validate customer orders, ensuring all required information is accurate and complete. Order Tracking: Monitor order status, from creation to delivery, ensuring timelines are met and proactively identifying any delays. Customer (Internal and External) Communication: Serve as the point of contact for customers regarding order inquiries, providing updates and resolving issues. Inventory Coordination: Coordinate with the inventory and warehouse teams to ensure product availability and timely shipment. Documentation: Maintain accurate order records, updating relevant systems with order status and changes. Problem Resolution: Address and resolve order discrepancies, including shipping errors, damaged goods, and billing issues. Collaboration: Work closely with Sales, Finance, and Shipping teams to ensure smooth order processing. Reporting: Generate and analyze reports on order trends, delays, and customer satisfaction to identify improvement opportunities. Qualifications we seek in you! Minimum Qualifications Education & Experience: Bachelor’s degree in business or related field is preferred. Relevant experience in order management, customer service, or related roles. Experience on SAP is an added advantage. Skills & Competencies: Excellent verbal and written communication abilities. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize in a fast-paced environment. Basic knowledge of MS Office. Problem-solving mindset with a customer-focused approach. Strong interpersonal skills to effectively collaborate with internal teams and customers. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 11:18:24 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant, SAP ABAP! In this role, The Candidate should be having excellent communication skills. Excellent experience in S4 Hana Implementation and Support projects. Responsibilities: Should have experience of SAP ABAP in S/4 HANA Business suite environment. Should have experience as ABAP S4Hana Developer. Should have experience of Fiori (UI5 developer). Should have hands on experience on OData Services The candidate will be responsible for technical analysis, design, reviews, testing and implementation of SAP developments, ranging from small enhancements to large projects. The candidate will need strong experience in implementing the technical solutions using ABAP Procedural and Object logic, Interactive reporting, dialogue programming, RFC, BAPIs, BAdIs, ALE/IDocs, Customer Modifications, Enhancement Frameworks, Adobe Forms SAP Script and Smart Forms. Should be conversant with HANA data modelling and different views like calculation views CDS views etc. Should have AMDP, BRF+, HANA proxy objects, SAP WEB IDE, UI5 SQL Script, HTML5, JavaScript, Java working experience. Should be conversant with different Workflow Administration, Workflow Configuration, Workflow/Work item design applicable for workflow demand, Agent Maintenance, Deadline Monitoring, Container and Binding Operations, Business Objects. Knowledge of Using ABAP Classes in Workflow, Workflow Error and Log Analysis, Troubleshooting and restart Mechanisms. Good Knowledge and experience on Basic ABAP, IDOCs, User exit is required. The candidate should have 1-2 full life cycle implementation experience in S/4 HANA 1909. Good presentation and communication skills are desirable. Qualifications we seek in you! Minimum Qualifications Graduation: B.Tech/B. E, MCA Preferred Qualifications/ Skills S4 Hana Public Cloud is preferred. S4Hana Certification is an extra advantage. Ability to deliver high quality and reliable software by collaborating with a team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills. Excellent customer facing skills that include conducting compelling technical briefing & demonstrations including issues, status reports and resolving impediments. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Principal Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 10:24:57 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Direct Procurement, Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, Source to procure, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities Leading operations and spearheading processes for excelling business targets for the Business Unit Proactively resolve people issues and ensure that attrition is well below the defined target Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required Driving Continuous Improvement Initiatives Develop and implement measurement systems and provide insightful analytics around the metrics. Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor Set goals for the team and communicate goals on a regular basis Assist sales team with solutioning, proposals, and deal pitches Manage cross-functional teams to deliver engagements with world-class quality Provide insights on client’s business and financial performance and drive business strategies within operating teams to add value to the client Deliver projects on time, with great quality, and with close communication internally and externally Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team Lead multiple internal and external stakeholders Support the metrics reporting for the relevant process Support and coordinate the team on daily processing/operations, workload allocation Oversee process KPI’s and metrics, provide deep analysis with understanding of root · causes Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 10+ years of professional experience in Source to Procure and Order Management. Relevant client services experience Project management experience Good understanding of processes, solutions, and competition in the market Experience/exposure to related areas like Supply Chain, Quality, and Compliance. Significant experience in High-Tech and Manufacturing Industries Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings Good knowledge of current Digital solutions Exposure to data, analytics, and insights within this area Ability to create highly professional and polished client deliverables Ability to manage client escalations Excellent communication, presentation, and detail-oriented analytical skills Ability to work in a matrixed environment Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Preferred Qualifications/ Skills Diploma / Post Graduation in International supply chain management / Sourcing Management Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 1:56:22 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Windows Desktop Engineering We are seeking a highly skilled IT Systems Administrator to manage and support critical IT infrastructure and services. The ideal candidate will have expertise across multiple domains, ensuring seamless operations and security for our organization. Responsibilities Azure Virtual Desktop / Cloud PC: Manage and maintain cloud-based virtual desktop environments. Google Cloud and Workspace: Administer Google Cloud services and Workspace tools for collaboration. Application Packaging and Deployment: Develop and deploy software packages across enterprise environments. Operating System Deployment: Automate and manage OS installations and updates for Windows/macOS. Group / Configuration Policies: Implement and enforce group policies for security and system management. Security Incidents: Monitor, investigate, and resolve cybersecurity threats and incidents. Intune Management: Configure and manage device compliance and security through Microsoft Intune. Tanium: Utilize endpoint security and management solutions for patching and compliance. macOS Management: Provide support and maintenance for macOS devices. Android / iOS Management: Manage enterprise mobile device policies and security. Conditional Access Policies: Implement security policies for authentication and access control. Printing and Scanning: Troubleshoot and maintain corporate printing and scanning solutions. L3 Ticket Resolution: Handle escalated technical issues, ensuring timely resolution and documentation. Qualifications we seek in you! Minimum Qualifications / Skills Strong expertise in Cloud Computing (Azure, Google Cloud) . Experience in OS deployment, security policies, and device management . Knowledge of Intune, Tanium, and endpoint security tools . Ability to manage IT incidents and troubleshoot critical issues . Familiarity with Conditional Access and Authentication Policies . Excellent problem-solving skills and a proactive approach to IT operations. Preferred Qualifications/ Skills Certifications such as Microsoft Azure, Google Cloud, ITIL, or Security+ . Experience in PowerShell scripting for automation . Strong communication and documentation skills . Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training . Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 1:27:10 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant, SAP Basis Administrator! Responsibilities: SAP Basis Administrator on SAP HANA and S/4 HANA including 2-5 years in Public or Private Cloud (AZURE or AWS) Deep knowledge of SAP Basis tasks: technical planning, installations, and configurations (SAP S/4 HANA, FIORI, SLT, SOLMAN, SAP Router…), upgrades, OS/DB migrations, Unicode conversions for SAP NetWeaver platform, SSO configuration, installation of SSL certificates. familiar with BRTOOLS for Space management. Applying Support Package, Kernel patch upgrade, TMS configuration and Transport administration (Transport strategy), maintaining of operation modes and profile parameters, background job management. Experience in SAP Backup and Recovery. Mastery of the HANA knowledge including High Availability and Disaster Recovery. Hardware, operating systems (LINUX) and networking connectivity required for the SAP environment. SAP Fiori knowledge is highly desirable. Experience in system refresh tasks, Client copies (local client copy, client export, client import) Monitoring SAP: SOLMAN 7.2, systems Logs, Work processes overview, Lock entries, Updates, background jobs, system health check, CloudWatch for AWS part. Incident Management: Troubleshooting the issues from OS level like work process monitoring, checking logs, checking OSS notes, provide Performance analysis and suggest solution to write the Root Cause Analysis. Performance optimization and tuning: deep experience with SQL traces to achieve Performance Impact Analysis Deep knowledge of SAP HANA in-Memory Platform core technology, including architecture, landscape design, installation, upgrade, performance tuning and system integration. Hands on experience of implementation and conversion for S/4HANA solutions. Experience and deep knowledge of SAP system migration (DMO tool) and upgrades. AWS administration and infrastructure deployment (S3, EC2, VPC, CloudWatch) ERP migration from On-Premises to AWS. Qualifications we seek in you! Minimum Qualifications Graduation: B.Tech/B.E, MBA/MCA Preferred Qualifications/ Skills Certification in SAP S/4 HANA and OS/DB Migration. Technical certification: Azure or AWS would be highly beneficial. Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills. Excellent customer facing skills that include conducting compelling technical briefing& demonstrations including issues, status reports and resolving impediments. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 11:31:32 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager, Accounts Receivables – Cash Applications & Gross Debit Management In this role, we are looking for a Sr. Manager who has a strong understands in both Accounts Receivable & Accounts Payable processes. With hands on expertise in managing Cash Application & Gross debit Management. In Cash Applications you need to supervise the Analysts, who’s responsible is posting payments from the lockbox, ACH, and wire transfer to customer accounts. Also reducing un-applied cash receipts on aged accounts receivable. Research on missing, unidentified and rejected funds and collaborating with various internal departments. In Gross debit Management you need to supervise Analysts whose main responsibility is to Perform invoice matching using excel spreadsheets and will be able to review and validate accounts receivables and accounts payables invoices for accuracy, reconciliation of debit and credit transactions as per accounting standard. Responsibilities Cash Applications: Expert with the understanding of Accounts Receivables & Accounts Payable Process Hands on experience with cash Applications process Monitor daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis to ensure accurate maintenance of accounts receivable balances Manage escalations by Contacting collections and business partners to obtain remittance details Identify reasons and document reasons for misapplied and unidentified cash receipts in ERP by conducting research and resolving the issues Work with analyst to Identify and manually tag all customer remit discrepancies and short payments. Undertake tasks as requested by the management that may involve testing and process improvement. Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders Meet the monthly productivity goals Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details. Gross Debit Management Review and validate Accounts Receivable (AR) and Accounts Payables (AP) invoices for accuracy Oversee the process of reconciling debit and credit transactions as per the accounting standard and invoice matching on Excel spreadsheets Support Coordination activities with cross-functional teams to resolve invoice clearance issues Identify & Implement process improvements to enhance customer satisfaction Analyze and optimize accounts receivable workflows to reduce processing time Ensuring team is Achieving daily productivity targets of processed invoices with 99% accuracy Additional Responsibilities Team Management and Development: Lead and coach team responsible for day-to-day operations and ensure defined metrics are met with zero surprises. Manage relevant data to support metrics / performance. Conduct training sessions and workshops to enhance team knowledge and skills in the assigned scope of work. Work with HR and leadership teams in resource planning including resource retention and skill development. Work with HR and other relevant teams in resolving team conflicts. Work with Training teams to develop Training plan to update team skills and to ensure team is up to date on new skill required from time to time. Work with leadership teams in resource planning and team allocations to different sub processes on the floor. Drive yearly performance review of the team and provide constructive feedback for betterment. Collaborate with Quality team on performing process Audits as per the agreed sample size and agreed frequency Review the SOP documentation is up to date as and perform Cold &Hot Testing on the documentation Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated Risk Management: Manage and implement appropriate process controls to protect Client against any risk. Educate team on potential risks and how to mitigate such risks. Ensuring appropriate access controls & data privacy Qualifications we seek in you! Minimum Qualifications Degree in Finance/Accounting/Business management or other related areas Experience in Accounts Receivables Process Strong detail-orientation with a penchant for data accuracy Ability to research, interpret and reconcile data Strong communication skills, both written and verbal Good interpersonal skills and team player Ability to take initiatives, meet tight deadlines and prioritize workload Proficient in Microsoft Excel is a must Worked in an international environment. Critical thinking skills with an ability to analyze data, and an eye for details. Comfortable to work with US based clients, US shift hours and 100% Work from Office Preferred Skills Working with Microsoft Oracle is preferred Advanced MS Excel level, including pivot tables, macros, index/match, VLOOKUP, VBA, data links, etc. will be a added advantage Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 9:30:37 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President - Senior Data Modeler – Retail Banking. We are seeking a seasoned Senior Data Modeler with deep expertise in Retail Banking to provide thought leadership in data modeling and architecture. The ideal candidate will have extensive experience in designing scalable, future-proof data models that support key banking functions such as customer accounts, deposits, loans, credit cards, transactions, and payments. This role requires strong domain expertise, ensuring data models align with operational efficiency, analytics, and automation while adhering to industry regulations. Key Responsibilities Deep Domain Expertise: § Develop conceptual, logical, and physical data models for core Retail Banking processes, including customer onboarding, account management, deposits, lending, payments, risk management, and fraud detection. § Align data models with evolving business needs to support real-time and batch processing for transactional (OLTP) and analytical (OLAP) systems. § Bridge business processes with data architecture, ensuring models enhance operational efficiency and enable advanced analytics. Collaboration & Leadership: § Collaborate with key Retail Banking stakeholder groups including decision-makers, analysts, operational users, and compliance teams. § Engage with these personas to gather and interpret data requirements, ensuring models are tailored to drive actionable insights and support effective decision-making. § Provide technical guidance and mentorship to junior data modelers and analysts. § Facilitate review sessions and present model designs to stakeholders. Compliance & Regulatory Considerations: § Ensure data models adhere to industry regulations, including Basel III, GDPR, CCPA, PCI-DSS, KYC, AML (Anti-Money Laundering), and SOX (Sarbanes-Oxley). § Incorporate data governance principles to ensure auditability, security, and regulatory reporting compliance. Technical Excellence: § Utilize industry-standard data modeling tools (e.g., Erwin, PowerDesigner, or equivalent) to develop and maintain models. § Stay current with emerging trends and technologies in data management, data warehousing, and analytics. § Collaborate with ETL developers and database administrators to ensure seamless data integration and performance optimization. Process Improvement: § Identify opportunities for process improvements and automation within business data workflows. § Support continuous improvement initiatives to streamline business operations and reporting. Qualifications we seek in you! Minimum Qualifications Bachelor’s degree in business information systems (IS), computer science or related field, or equivalent-related IT experience Extensive experience in data modeling and data architecture, specifically in the Wealth Management domain. Prior experience working closely with various diverse stakeholder groups to capture detailed data requirements Proven expertise in designing and managing data models for wealth management processes (portfolio management, risk analysis, client segmentation, asset allocation, etc.). Preferred Qualifications/ Skills Strong hands-on experience in relational, dimensional, and/or analytic experience (using RDBMS, dimensional, NoSQL data platform technologies, and ETL and data ingestion protocols). Expertise in data modelling principles/methods including conceptual, logical & physical data models. Experience with data warehouse, data lake, and enterprise big data platforms in multi-data-center contexts required. Strong knowledge of data modelling, and related tools (Erwin or ER Studio or PowerDesigner or others) required. Strong understanding of Wealth Management business processes, including portfolio management, risk analysis, client segmentation, asset allocation, etc. Ability to clearly translate complex data models into actionable business insights. Excellent analytical, problem-solving, and communication skills. Strong interpersonal skills and the ability to work collaboratively with both technical and business teams. Knowledge of compliance and regulatory requirements (e.g., SEC, FINRA, GDPR/CCPA). Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 6:13:22 AM Unposting Date Dec 16, 2025, 10:13:22 AM Master Skills List Digital Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of ICAN– Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end service offerings, including advisory, digital, analytics, and outsourcing, to advise our clients what transformation opportunities exist to meet their desired outcomes Responsibilities Leading operations and spearheading processes for excelling business targets for the Business Unit Proactively resolve people issues and ensure that attrition is well below the defined target Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required Driving Continuous Improvement Initiatives Develop and implement measurement systems and provide insightful analytics around the metrics. Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor Set goals for the team and communicate goals on a regular basis Assist sales team with solutioning, proposals, and deal pitches Manage cross-functional teams to deliver engagements with world-class quality Provide insights on client’s business and financial performance and drive business strategies within operating teams to add value to the client Deliver projects on time, with great quality, and with close communication internally and externally Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team Lead multiple internal and external stakeholders Support the metrics reporting for the relevant process Support and coordinate the team on daily processing/operations, workload allocation Oversee process KPI’s and metrics, provide deep analysis with understanding of root · causes Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 10+ years of professional experience in Order Management/Quoting and Contracting Or Customer Relations. Relevant client services experience Project management experience Good understanding of processes, solutions, and competition in the market Experience/exposure to related areas like Supply Chain, Quality, and Compliance. Significant experience in High-Tech and Manufacturing Industries Good knowledge of current Digital solutions Exposure to data, analytics, and insights within this area Ability to manage client escalations Excellent communication, presentation, and detail-oriented analytical skills Ability to work in a matrixed environment Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills Diploma / Post Graduation in International supply chain management / Sourcing Management Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 12:19:26 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Accounts Receivables – Cash Applications In this role, the Cash Application Asst Manager who is responsible for Supervising and posting payments from the lockbox, ACH, and wire transfer to customer accounts. Also reducing un-applied cash receipts on aged accounts receivable. Responsibilities Must have a strong understanding of Accounts Receivables process Post daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis in order to ensure accurate maintenance of accounts receivable balances Contact collections and business partners to obtain remittance details Research and resolve misapplied and unidentified cash receipts in ERP Identify and manually tag all customer remit discrepancies and short payments. Undertake tasks as requested by the Team Leader that may involve testing and process improvement. Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders Meet the monthly productivity goals Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details. Additional Responsibilities Collaborate with Quality team on performing process Audits as per the agreed sample size and agreed frequency Act as a Subject Matter Expert/mentor/buddy and provide guidance/ support to the other team members Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated Identify anomalies, gaps in the process and explore potential opportunities for process improvement Qualifications we seek in you! Minimum Qualifications Degree in Finance/Accounting/Business management or other related areas Experience in Accounts Receivables Process Strong detail-orientation with a penchant for data accuracy Ability to research, interpret and reconcile data Strong communication skills, both written and verbal Good interpersonal skills and team player Ability to take initiatives, meet tight deadlines and prioritize workload Proficient in Microsoft Excel Worked in an international environment. Critical thinking skills with an ability to analyze data, and an eye for details. Comfortable to work with US based clients, US shift hours and 100% Work from Office Preferred Skills Working with Microsoft Oracle is preferred Knowledge of Microsoft Excel at an advanced level, including Macros, index/match, HLOOKUP, VBA, data links, etc. will be added advantage. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 8:15:32 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Direct Procurement, Management Trainee/Assistant Manager Manages the progress and performance of the Procurement team and is a direct supervisor who has closest proximity with Procurement specialist analyst and Procurement Management trainees. Scope of service includes the end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities Qualify or reject purchase orders with detailed directions. Establish and maintain internal and external partner relationships. Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly. Explain key internal processes to vendor partners and Account Managers. Update the status of aging purchase orders and follow up with partners on scheduled shipments. Maintain part number information within CDW database, updating pricing and product line instructions for Sales. Ensure the flow of information from partners to CDW. Follow established procedures for daily work requirements and responsibilities. Utilize new process improvement resources. Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders. Work with management on approving exceptions outside departmental guidelines. Seek assistance from Senior Specialist and Supervisor to resolve complex issues. Review and analyse purchase orders for assigned product lines Proactively work on issues causing purchase order placement delays and support additional information collection. Communicate to Order Management or Master Data Teams regarding Item Master issues. Contact person for client and internal stakeholders for any procurement related issues; owns regular operation rhythm. Oversee process KPI’s and metrics, provide deep analysis with understanding of root · causes. Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners Support and coordinate the team on daily processing/operations, workload allocation Assist to hire, groom and help new members to onboard Provide input for promotions and staff reviews Facilitate regular 1 on 1 meetings and direct goal development and progress Perform weekly trending-based coaching to manage team members’ performance Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 5+ years of professional experience in Source to Procure. Industry Experience - Services or hi-tech industry Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Ability to define and articulate underlying process gaps and resolve challenges, complex issues Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 12:41:44 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Analyst, Process Developer The Customer Relations Analyst provides post-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities Handling customer/sales requests and providing information to customers via e-mails/phone Provide prompt, efficient, and satisfactory responses to customer inquiries on Contracts/order status and billing/invoicing corrections. Handling customer inquiries related to returns, processing return requests, ensuring adherence to return policies, resolving customer issues, and working towards customer satisfaction. Coordinating the processing of credits and product replacement with the Internal team and Vendors. Liaising and pursuing with End Clients, Internal team, Carriers, and Vendors to address concerns and questions about Order fulfilment, Shipment tracking and Refunds. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Updating ERP regarding customer details, order details, supplies, pricing etc. Follow-up on pending items with Logistics / Supply chain team for order delivery status Gathering information from logistics partners and informing customers regarding Coordinating with demand control team to obtain availability dates of short / unavailable items on customer’s order Track end to end status of order and share real time updates with the customer Own SLA/KPI and ensure daily TAT and Accuracy targets are met Coordinating with shipping facilities to get the product shipped to customer. Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery) Order track and trace when shipped out of the shipping facility, and share real time updates with the customer Communicating with the warehouse and forwarders and efficiently manage the delivery process to ensure return of goods to the final recipient. Qualifications we seek in you! Minimum Qualifications / Skills Any graduate Industry Experience - Services or hi-tech industry Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Project based billing collation and computation Experience of Managing and administering contracts Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Written & Verbal Communication – CEFR Level – B1 or B2 Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 11:32:01 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, Accounts Receivables – Cash Applications & Gross Debit Management In this role, We are looking for a Manager who has a strong understands in both Accounts Receivable & Accounts Payable processes. With hands on expertise in managing Cash Application & Gross debit Management. In Cash Applications you need to supervise the Analysts, who’s responsible is posting payments from the lockbox, ACH, and wire transfer to customer accounts. Also reducing un-applied cash receipts on aged accounts receivable. Research on missing, unidentified and rejected funds and collaborating with various internal departments. In Gross debit Management you need to supervise Analysts whose main responsibility is to Perform invoice matching using excel spreadsheets and will be able to review and validate accounts receivables and accounts payables invoices for accuracy, reconciliation of debit and credit transactions as per accounting standard. Responsibilities Cash Applications: Expert with the understanding of Accounts Receivables & Accounts Payable Process Hands on experience with cash Applications process Monitor daily receipts (wires/ACH/checks) and credit/debit memos on a timely basis to ensure accurate maintenance of accounts receivable balances Manage escalations by Contacting collections and business partners to obtain remittance details Identify reasons and document reasons for misapplied and unidentified cash receipts in ERP by conducting research and resolving the issues Work with analyst to Identify and manually tag all customer remit discrepancies and short payments. Undertake tasks as requested by the management that may involve testing and process improvement. Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Maintain, prepare and distribute daily and monthly reporting to Supervisor, and other stakeholders Meet the monthly productivity goals Identify and reconcile payment differences, post short/over payments, deductions on account and partial payments and appropriately code all reconciling transactions Utilize shared mailboxes and customer web portals to identify, retrieve and organize remittance details. Gross Debit Management Review and validate Accounts Receivable (AR) and Accounts Payables (AP) invoices for accuracy Oversee the process of reconciling debit and credit transactions as per the accounting standard and invoice matching on Excel spreadsheets Support Coordination activities with cross-functional teams to resolve invoice clearance issues Identify & Implement process improvements to enhance customer satisfaction Analyze and optimize accounts receivable workflows to reduce processing time Ensuring team is Achieving daily productivity targets of processed invoices with 99% accuracy Additional Responsibilities Team Management and Development: Lead and coach team responsible for day-to-day operations and ensure defined metrics are met with zero surprises. Manage relevant data to support metrics / performance. Conduct training sessions and workshops to enhance team knowledge and skills in the assigned scope of work. Work with HR and leadership teams in resource planning including resource retention and skill development. Work with HR and other relevant teams in resolving team conflicts. Work with Training teams to develop Training plan to update team skills and to ensure team is up to date on new skill required from time to time. Work with leadership teams in resource planning and team allocations to different sub processes on the floor. Drive yearly performance review of the team and provide constructive feedback for betterment. Collaborate with Quality team on performing process Audits as per the agreed sample size and agreed frequency Review the SOP documentation is up to date as and perform Cold &Hot Testing on the documentation Review /update Root Cause Analysis (RCA) provided by the accountant and work with Client-SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated Risk Management: Manage and implement appropriate process controls to protect Client against any risk. Educate team on potential risks and how to mitigate such risks. Ensuring appropriate access controls & data privacy Qualifications we seek in you! Minimum Qualifications Degree in Finance/Accounting/Business management or other related areas Experience - 5 to 7 years of experience in Accounts Receivables Process Strong detail-orientation with a penchant for data accuracy Ability to research, interpret and reconcile data Strong communication skills, both written and verbal Good interpersonal skills and team player Ability to take initiatives, meet tight deadlines and prioritize workload Proficient in Microsoft Excel is a must Worked in an international environment. Critical thinking skills with an ability to analyze data, and an eye for details. Comfortable to work with US based clients, US shift hours and 100% Work from Office Preferred Skills Working with Microsoft Oracle is preferred Advanced MS Excel level, including pivot tables, macros, index/match, VLOOKUP, VBA, data links, etc. will be a added advantage Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 9:17:11 AM Unposting Date Jun 24, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Direct Procurement, Management Trainee/Assistant Manager Manages the progress and performance of the Procurement team and is a direct supervisor who has closest proximity with Procurement specialist analyst and Procurement Management trainees. Scope of service includes the end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities Qualify or reject purchase orders with detailed directions. Establish and maintain internal and external partner relationships. Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly. Explain key internal processes to vendor partners and Account Managers. Update the status of aging purchase orders and follow up with partners on scheduled shipments. Maintain part number information within CDW database, updating pricing and product line instructions for Sales. Ensure the flow of information from partners to CDW. Follow established procedures for daily work requirements and responsibilities. Utilize new process improvement resources. Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders. Work with management on approving exceptions outside departmental guidelines. Seek assistance from Senior Specialist and Supervisor to resolve complex issues. Review and analyse purchase orders for assigned product lines Proactively work on issues causing purchase order placement delays and support additional information collection. Communicate to Order Management or Master Data Teams regarding Item Master issues. Contact person for client and internal stakeholders for any procurement related issues; owns regular operation rhythm. Oversee process KPI’s and metrics, provide deep analysis with understanding of root · causes. Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners Support and coordinate the team on daily processing/operations, workload allocation Assist to hire, groom and help new members to onboard Provide input for promotions and staff reviews Facilitate regular 1 on 1 meetings and direct goal development and progress Perform weekly trending-based coaching to manage team members’ performance Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 5+ years of professional experience in Source to Procure. Industry Experience - Services or hi-tech industry Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Ability to define and articulate underlying process gaps and resolve challenges, complex issues Preferred Qualifications/ Skills Ability to learn quickly Diploma / Post Graduation in International supply chain management / Sourcing Management Excellent Communication skill and the ability to engage customers in significant discussions Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 1:35:51 AM Unposting Date Jun 25, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Project Manager, SAP S4Hana Public Cloud! In this role, the Project /Program manager should manage the production of the required deliverables. planning and monitoring the project. adopting any delegation and use of project assurance roles within agreed reporting structures. preparing and maintaining project, stage, and exception plans as required. Responsibilities: The candidate should have professional experience with a successful (and recent) track record of delivery of multiple SAP implementation projects performing in the role of Project or Program Manager in implementing SAP ERP preferably in S/4 HANA Public Cloud. At least Five full life cycle SAP implementations as an SAP Project Manager with multi-module implementations (Finance, Sales, Production, Purchasing, Warehouse) Role includes program planning and deployment, budget management, P&L management, risk management, operations transformation, systems integration, and software development. The candidate should have excellent leadership, communication (written and oral) and interpersonal skills with proven ability to deliver high profile activities to tight timescales. Proven success in contributing to a team-oriented environment, across multiple countries in a hybrid model is desirable. The Program/ Project Manager is responsible for the overall management of the SAP delivery project throughout its lifecycle. They are responsible for defining, planning, tracking, and managing the project, for identifying key resources and providing the direction they require to meet project objectives. The responsibilities include project plans creation, schedule management, risk management, scope definition cost definition and allocation. He /She coordinates work with teams including coordinating the activities of cross- functional teams by leading through influence to ensure project timelines are met. The candidate is responsible for collaborative project review meetings to highlight significant updates, assessing risks and risk mitigation plans while providing project status to key stakeholders. Mobilizes and motivates effective project teams; communicating effectively across teams and groups; reprioritizing as necessary to address changes in the business and/or shifting needs. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria. They also ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned. The successful candidate will have a solid background managing the successful delivery of SAP solutions with extensive experience across at least 5 full implementations of which 2 are SAP S4HANA implementations. The candidate will demonstrate end-to-end project experience that encompasses process design, planning, and management; execution of the build through to go-live is a must. Experience implementing systems based on a templated solution will be highly valued. Industry certifications (PMI / Prince2 etc.) will be highly valued. Qualifications we seek in you! Minimum Qualifications Graduation: B.Tech/B. E, MBA/MCA Preferred Qualifications/ Skills Experience as SAP S4HANA Project Manager S4 HANA 1909, 2021 Ability to deliver high-quality and reliable software by collaborating with a team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills. Excellent customer-facing skills that include conducting compelling technical briefing & demonstrations including issues, status reports and resolving impediments. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Project Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 10:18:03 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Direct Procurement, Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, Source to procure, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities Leading operations and spearheading processes for excelling business targets for the Business Unit Proactively resolve people issues and ensure that attrition is well below the defined target Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required Driving Continuous Improvement Initiatives Develop and implement measurement systems and provide insightful analytics around the metrics. Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor Set goals for the team and communicate goals on a regular basis Assist sales team with solutioning, proposals, and deal pitches Manage cross-functional teams to deliver engagements with world-class quality Provide insights on client’s business and financial performance and drive business strategies within operating teams to add value to the client Deliver projects on time, with great quality, and with close communication internally and externally Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team Lead multiple internal and external stakeholders Support the metrics reporting for the relevant process Support and coordinate the team on daily processing/operations, workload allocation Oversee process KPI’s and metrics, provide deep analysis with understanding of root · causes Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 10+ years of professional experience in Source to Procure and Order Management. Relevant client services experience Project management experience Good understanding of processes, solutions, and competition in the market Experience/exposure to related areas like Supply Chain, Quality, and Compliance. Significant experience in High-Tech and Manufacturing Industries Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings Good knowledge of current Digital solutions Exposure to data, analytics, and insights within this area Ability to create highly professional and polished client deliverables Ability to manage client escalations Excellent communication, presentation, and detail-oriented analytical skills Ability to work in a matrixed environment Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Preferred Qualifications/ Skills Diploma / Post Graduation in International supply chain management / Sourcing Management Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 12:48:34 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Direct Procurement, Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, Source to procure, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities Leading operations and spearheading processes for excelling business targets for the Business Unit Proactively resolve people issues and ensure that attrition is well below the defined target Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required Driving Continuous Improvement Initiatives Develop and implement measurement systems and provide insightful analytics around the metrics. Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor Set goals for the team and communicate goals on a regular basis Assist sales team with solutioning, proposals, and deal pitches Manage cross-functional teams to deliver engagements with world-class quality Provide insights on client’s business and financial performance and drive business strategies within operating teams to add value to the client Deliver projects on time, with great quality, and with close communication internally and externally Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team Lead multiple internal and external stakeholders Support the metrics reporting for the relevant process Support and coordinate the team on daily processing/operations, workload allocation Oversee process KPI’s and metrics, provide deep analysis with understanding of root · causes Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 10+ years of professional experience in Source to Procure and Order Management. Relevant client services experience Project management experience Good understanding of processes, solutions, and competition in the market Experience/exposure to related areas like Supply Chain, Quality, and Compliance. Significant experience in High-Tech and Manufacturing Industries Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings Good knowledge of current Digital solutions Exposure to data, analytics, and insights within this area Ability to create highly professional and polished client deliverables Ability to manage client escalations Excellent communication, presentation, and detail-oriented analytical skills Ability to work in a matrixed environment Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Preferred Qualifications/ Skills Diploma / Post Graduation in International supply chain management / Sourcing Management Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 1:42:33 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Direct Procurement, Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, Source to procure, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Responsibilities Leading operations and spearheading processes for excelling business targets for the Business Unit Proactively resolve people issues and ensure that attrition is well below the defined target Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required Driving Continuous Improvement Initiatives Develop and implement measurement systems and provide insightful analytics around the metrics. Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor Set goals for the team and communicate goals on a regular basis Assist sales team with solutioning, proposals, and deal pitches Manage cross-functional teams to deliver engagements with world-class quality Provide insights on client’s business and financial performance and drive business strategies within operating teams to add value to the client Deliver projects on time, with great quality, and with close communication internally and externally Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team Lead multiple internal and external stakeholders Support the metrics reporting for the relevant process Support and coordinate the team on daily processing/operations, workload allocation Oversee process KPI’s and metrics, provide deep analysis with understanding of root · causes Qualifications we seek in you! Minimum Qualifications / Skills Bachelor's degree 10+ years of professional experience in Source to Procure and Order Management. Relevant client services experience Project management experience Good understanding of processes, solutions, and competition in the market Experience/exposure to related areas like Supply Chain, Quality, and Compliance. Significant experience in High-Tech and Manufacturing Industries Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings Good knowledge of current Digital solutions Exposure to data, analytics, and insights within this area Ability to create highly professional and polished client deliverables Ability to manage client escalations Excellent communication, presentation, and detail-oriented analytical skills Ability to work in a matrixed environment Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities. Preferred Qualifications/ Skills Diploma / Post Graduation in International supply chain management / Sourcing Management Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 1:15:42 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant, SAP BTP Developer! In this role, The Candidate should be having excellent communication skills Excellent experience in S4 Hana Implementation and Support projects. Responsibilities Design, develop and support application solutions with focus on SAP BTP Development. Design and develop Database models and queries using CAPM Develop SAP CAP Application on SAP BTP Development using SAP Business Application studio (BAS) - (Catalog, SQL Console, Trace) Cloud Application Programming Model (CAP) using NodeJS NodeJS & Strong JavaScript Knowledge Core Data Services (CDS) Good understanding of the standard services / libraries of the SAP Cloud Platform. Familiarity with use of App routers Experience with SQL Script, PL/SQL, Stored Procedures, Function Calls, Designing tables, data loads, calculation views Cloud Foundry & DB Security concepts (Roles, Privileges etc) Strong Java/J2EE and Spring experience Experience on SAP Fiori Apps activation and SAP Ui5 custom development on premises Knowledge on open standards like Cloud Foundry, Kyma will be plus. Strong experience with SAPUI5 and/or HTML5 or other Front-end Web Application development frameworks. The candidate should have professional experience with successful (and recent) track record of delivery of multiple SAP implementation and AMS projects performing in the role of Project or Program Manager in implementing SAP ERP (ECC, S/4 HANA). The candidate should have deep experience on Pharmaceutical. Responsible and Accountable for the successful delivery of all project phases, releases and project components for transformation projects. Leverage his/her broad business and technical expertise to address technology architecture, blueprinting, data analysis, business modelling, technical design, application development, integration and enablement. Qualifications we seek in you! Minimum Qualifications / Skills Graduate or postgraduate in B.Tech, IT or MCA. Preferred Qualifications/ Skills Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive complex, technical and highly commercial solutions. Possess good verbal and written communication skills. Excellent customer facing skills that include conducting compelling technical briefing& demonstrations including issues, status reports and resolving impediments. S4HANA Public Cloud is preferred. Certificate in S4Hana Public Cloud is an added advantage. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 11:08:59 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time