General Manager Sales Service & Spare

Company Description

Mechatro Cranes is a leading manufacturer of industrial cranes, equipped with state-of-the-art manufacturing technology and facilities. Spread over 75,000 square ft, our plant includes dedicated areas for fabrication, machining, blasting, painting, assembly, and loading. We utilize modern equipment such as CNC cutting machines, lathe machines, drilling machines, EOT cranes, and mobile cranes to ensure quality fabrication and assembly. For decades, we have been committed to enhancing our customers' businesses with our cutting-edge technology, products, and dedicated services.

Role Description

This is a full-time on-site role located in Pune for a General Manager Sales- Service & Spares. The person will be responsible for providing technical support and sales engineering services, promoting our products and services to potential clients, maintaining customer relationships, and ensuring customer satisfaction. Day-to-day tasks include responding to customer inquiries, preparing technical presentations, and collaborating with the engineering and production teams to meet customer requirements.

Responsibilities

• Customer & Requirement Identification
• Lead Generation
• Site Visiting of clients and Presentation of product services
• Generation of RFQ
• Offer Preparation, Preparing tenders, proposals and quotations
• Techno -commercial discussion
• Order negotiation, terms and closure
• Accounts receivables
• New market and customer acquisition

Qualifications

• Service Sales and Customer Service skills
• Experience in managing and leading teams
• Excellent communication and interpersonal skills
• Willing to travel as per requirement and visit industrial sites
• Must have 7 years and above experience with industrial cranes service and material handling equipment
• Bachelor's degree in Mechanical or Industrial Engineering or a related field
• Location: Pune