General Manager

About Splashit Splashit is India’s fastest-growing experiential art-play studio brand, offering immersive activities such as neon splatter rooms, acrylic pour art, and interactive entertainment across its centers in India. We are now expanding aggressively and looking for a strong General Manager (GM) to lead operations, revenue, team performance, and customer experience across our Delhi NCR locations. Role Overview The General Manager will oversee the end-to-end operations of all Splashit centers in Delhi NCR. This person must be an exceptional leader who can: Manage daily operations Drive revenue and growth Maintain strong customer satisfaction Build and mentor teams Maintain brand standards and operational excellence Lead, train, and supervise Center Managers and their teams. Visit centers weekly and oversee operations. This is a senior role, ideal for someone who has previously handled multi-location retail, F&B, entertainment, hospitality, or gaming center operations. Qualifications & Experience 3-5 + years of experience in retail, F&B, entertainment, hospitality, gaming zones, or multi-unit operations. Experience managing multi-location teams is strongly preferred. Strong leadership, communication, and people management skills. Ability to work in fast-paced environments and solve problems quickly. Customer-first mindset with strong operational discipline. Bachelor’s degree required