General Manager

Role and responsibilities

1. Strategic Leadership & Business Operations

• Lead the overall operations of the manufacturing unit, ensuring alignment with company goals and buyer expectations.
• Develop and execute business strategies to achieve production, quality, delivery, and cost targets.
• Oversee daily factory operations across Production, Quality, Maintenance, Purchase, HR, Stores, and Dispatch.
• Monitor performance metrics (OTD, FTR, Productivity, Cost, Rejection) and drive continuous improvement.
• Lead all departmental heads (Production, Quality, Maintenance, Purchase, HR, Store, Dispatch) for unified performance.
• Conduct regular review meetings to monitor KPIs and resolve inter-departmental issues.

1. Production Planning & Execution

• Ensure 100% execution of production plans as per PPC schedules to achieve on-time delivery (OTD) for all buyers.
• Monitor daily, weekly, and monthly production output vs. target and drive corrective actions for delays.
• Review production capacity, machine utilization, and manpower allocation to minimize bottlenecks.
• Drive implementation of lean manufacturing practices, 5S, and Kaizen activities on the shop floor.
• Coordinate closely with PPC, Purchase, and Dispatch teams to ensure smooth workflow and shipment readiness.
• Maintain visibility on all running orders,0020work-in-progress, and bottleneck areas to proactively resolve issues.

1. Raw Material (RM) & Inventory Management

• Ensure timely availability of raw materials, consumables, and hardware as per production plan.
• Coordinate with the Purchase and Store departments to maintain optimum inventory levels and avoid stockouts or overstocking.
• Implement a robust material traceability system from receipt to consumption.
• Regularly review consumption trends, yield, and variance reports to prevent material losses.

1. Quality & Buyer Compliance

• Oversee strict adherence to buyer-specific quality standards and internal quality benchmarks.
• Analyze rejection data, review CAPA (Corrective and Preventive Action), and ensure continuous improvement.
• Maintain high-quality standards from raw material receipt to final dispatch.

1. Cost Control & Profitability

• Prepare and monitor the units Monthly/annual budget, including production costs, overheads, and manpower expenses.
• Continuously identify and implement cost-saving initiatives in materials, manpower, energy, and process efficiency.
• Optimize machine utilization, reduce idle time, and improve yield through process improvement and automation.
• Control rejection, rework, and wastage to achieve targeted cost per unit and profitability.

1. People Management & Leadership

• Review manpower deployment and productivity across all sections daily.
• Drive initiatives to control absenteeism, overtime, and manpower cost.
• Identify skill gaps and coordinate with HR for on-job training and performance improvement.
• Promote a culture of teamwork, accountability, and performance-driven growth.
• Ensure HR and Compliance policies are effectively implemented across the factory.

1. Compliance, Safety & Sustainability

• Ensure adherence to all legal, social, and buyer compliance requirements (CTPAT, SCAN, BSCI, SEDEX, Target RS, etc.).
• Oversee implementation of health, safety, and environment (HSE) standards across the factory.
• Conduct regular safety audits and ensure prompt rectification of hazards.
• Promote sustainable practices in energy use, waste management, and workplace ethics.

1. Vendor & Supply Chain Management

• Supervise procurement of raw materials, consumables, and hardware ensuring timely availability.
• Evaluate and develop suppliers for quality, cost, and reliability.
• Ensure vendor performance reviews and adherence to purchase and compliance policies.

1. Continuous Improvement & Innovation

• Encourage adoption of modern manufacturing techniques and automation where feasible.
• Lead cross-functional teams to drive process improvement and productivity enhancement projects.
• Benchmark factory performance against industry standards and competitors.

1. Reporting & Performance Monitoring

• Review and present weekly/monthly MIS covering production, cost, shipment status, quality, and manpower data.
• Provide actionable insights and improvement plans to management based on performance analysis.
• Maintain transparency and effective communication with the senior management and buyers during audits and reviews.

Hierarchy StructureSuperiors