Job
Description
QualificationsExperience: Minimum of 10 years of experience spanning across traditional AI, Generative AI, IT operations and AIOps.Generative AI Expertise Proven experience in developing and implementing Generative AI solutions using frameworks like TensorFlow, PyTorch, or similar especially in IT Operations and services. Deep understanding of Generative AI models, including Large Language Models (LLMs), transformers, and other relevant architectures. Experience in fine-tuning pre-trained models for specific use cases. Experience with prompt engineering and techniques for controlling Generative AI outputs.AIOps Expertise Strong understanding of AIOps principles, methodologies, and tools. Experience with AIOps platforms such as Dynatrace, New Relic, Splunk, Moogsoft, or similar. Experience in implementing AIOps solutions for incident management, problem management, change management, and other IT operations processes.ITSM & ITOM Proficiency Deep understanding of ITSM frameworks such as ITIL. Experience with ITSM platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITOM concepts, including monitoring, alerting, and automation.Technical Skills Proficiency in Python and scripting languages Experience with cloud platforms such as AWS, Azure, or GCP. Strong understanding and experience working on containerized environments like Dockers or Kubernetes. Experience in building AI applications and models including traditional AI models for anomaly detection, clustering or classification, timeseries, regression or logistics regression forecasting models
