Gen AI Engineer - Sales Automation

As an Gen AI Engineer - Sales Automation at Adobe, you will play a crucial role in driving sales productivity through the creation and deployment of AI solutions. Your primary focus will be on building and scaling AI-powered workflows to reduce friction for sellers and improve their adoption of powerful tools. Let's delve into the key responsibilities and qualifications required for this role: **Key Responsibilities:** - **Drive AI-Powered Sales Workflows** - Build and maintain a library of GPTs and prompt packs for cross-sell, upsell, renewals, and objection handling. - Ensure workflows are simple, scalable, and integrated into sellers" daily tools (CRM, Outreach, SalesScreen). - **Sales Stage Enablement** - Map AI-driven content to each sales stage (prospecting, discovery, demo, negotiation, renewal). - Provide sellers with contextual messaging, case studies, and CTAs tailored to customer personas and industries. - **Creation of Seamless AI Webspace for Advisors** - Develop a unified, user-friendly AI workspace that seamlessly integrates solutions into sellers" daily flow, enhancing adoption and reducing friction. - **Handle Customer Objections** - Create AI-assisted objection handling frameworks for common challenges such as pricing, competition, and timing. - Standardize and scale guidelines into reusable playbooks. - **Consultative Engagement Support** - Assist sellers in crafting personalized, customer-ready emails, proposals, and pitches through AI workflows. - Train specialists and managers on customizing prompts for niche scenarios. - **Continuous Improvement & Feedback** - Monitor adoption, usage, and impact of AI-enabled workflows on sales outcomes. - Conduct A/B testing of prompts, refine GPTs, and ensure quality through seller feedback loops. - **Cross-Functional Collaboration** - Collaborate with marketing to convert campaign assets into AI-driven sales content. - Work with product and data teams to align AI workflows with new launches and go-to-market plays. **What You'll Need to Succeed:** - **Exceptional Communication Skills** - Strong verbal, written, and presentation abilities to effectively translate AI outputs into compelling sales content. - **Passion for Sales Enablement & AI** - Enthusiasm for aiding sellers in achieving success by merging sales expertise with AI-driven solutions. - **Customer & Seller Focus** - Ability to anticipate seller needs and deliver AI workflows that enhance efficiency and engagement. - **Proven Enablement/Content Experience** - Previous experience in sales enablement, pre-sales, or SaaS sales content creation. - Familiarity with generative AI tools (ChatGPT, Claude, Gemini, etc.) and sales platforms (CRM, Outreach, SalesScreen). - **Objection Handling Expertise** - Experience in designing frameworks or playbooks to assist sellers in effectively responding to customer challenges. - **Sales Cycle & GTM Knowledge** - Understanding of SaaS sales cycles with a focus on consultative selling, renewals, and cross-sell/upsell motions. - **Problem-Solving Attitude** - Analytical approach to testing, iterating, and refining AI workflows to optimize impact. - **Positive, Organized, Growth-Oriented** - Can-do attitude with the ability to thrive in fast-paced environments. - Highly organized in managing a dynamic library of prompts, workflows, and enablement resources. In addition, Adobe is committed to creating exceptional employee experiences where everyone is respected and provided with equal opportunities. If you have a disability or special need that requires accommodation during the application process, please reach out to accommodations@adobe.com or call (408) 536-3015.,