GEM Portal Tender Manager

A GEM Portal Operator is responsible for managing and handling all activities related to the Government e-Marketplace (GEM) Portal, including vendor registration, product listing, bid participation, order processing, and compliance with government procurement policies. The role requires proficiency in online procurement processes, documentation, and coordination with government departments and suppliers.

Key Responsibilities:

1. GEM Portal Management
• Registering the company/organization on the GEM Portal as a seller or service provider.• Managing user credentials and updating organizational details as required.• Ensuring compliance with GEM guidelines and procurement policies.2. Bid Participation & Tender Management• Searching for relevant government tenders, bids, and opportunities on the GEM Portal.• Preparing bid documents and submitting tenders within deadlines.• Coordinating with internal teams to gather necessary documents for tender submission.• Tracking tender status and ensuring timely responses to buyer queries.

3. Order Processing & Fulfillment
• Managing purchase orders received through the GEM Portal.• Coordinating with logistics and supply chain teams for timely order fulfillment.• Uploading invoices, tracking payments, and ensuring proper documentation for audits.

4. Compliance & Documentation
• Ensuring all documentation, including GST, PAN, MSME registration, bank details, and other legal requirements, are up to date.• Maintaining records of orders, payments, tenders, and approvals for internal and external audits.• Staying updated with GEM Portal policies, government procurement rules, and taxation norms.

5. Communication & Coordination
• Coordinating with government departments, procurement officers, and GEM helpdesk for query resolution.• Responding to buyer inquiries, clarifications, and requests in a timely manner.• Working with finance, logistics, and procurement teams to ensure smooth operations.

• Experience: 1-3 years of experience in GEM Portal operations, e-tendering, or government procurement (preferred).
  • Technical Skills:• Proficiency in using the GEM Portal and MS Office (Excel, Word, Outlook).• Knowledge of e-procurement, digital documentation, and online bidding.• Soft Skills:• Strong attention to detail and analytical skills.• Good communication and coordination skills.• Ability to work independently and meet deadlines.

Preferred Qualifications (Good to Have):
• Experience in government tenders, MSME procurement, or vendor management.• Understanding of public procurement policies and contract management.• Familiarity with digital signature certificates (DSC) and e-auction processes.