GBS Human Resource Officer

Role Overview: At Jacobs, you will be responsible for managing HR Operations, including all activities from post-joining to employee exit. Your role will involve handling escalations and inquiries in a timely manner, ensuring data quality and accuracy, and managing changes in the system such as transfers, promotions, and organizational changes. You will be troubleshooting issues related to HR systems, coordinating queries on the case management tool, and identifying process issues for resolution. Additionally, you will be working with a team to prioritize assigned work for timely completion. Key Responsibilities: - Managing HR Operations, including activities post-joining to employee exit - Handling escalations and inquiries promptly - Ensuring data quality and accuracy through data audits - Managing system changes such as transfers, promotions, and organizational changes - Troubleshooting HR system issues - Coordinating queries on the case management tool - Identifying process issues and engaging stakeholders for resolution - Maintaining confidentiality and data security - Prioritizing assigned work for timely completion Qualifications Required: - Bachelor's Degree (or equivalent) in Human Resources, Administration, or a relevant field - 1-9 years of working experience in HR shared services - Experience working in a global company's HR Shared Services environment - Communication and client relationship skills - Good understanding of Oracle, Business Objects, HR Onboarding applications, HR Reporting, and data analysis - Willingness to work in a morning shift starting from 6 am IST - Candidates with experience working in the Middle East region will be an added advantage Please note: The additional details about the company's values, flexible working arrangements, and commitment to employee growth and well-being have been omitted as per instructions.,