Gaming Specialist | Gandhinagar

Requirements

Description and Requirements

TELUS International!! Hiring For International Gaming Chat Process

• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
• Exceed expectations on conversation quality, timeliness of responses and overall customer experience.
• Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
• Build out customer knowledge bases to speed up and improve future replies.
• Provides solutions and resolution resources for customer's problems.
• Be accountable and responsible for the work you have to do
• Be proactive on sharing best practice and learning but also asking for help when needed.
• Be able to perform un-biased needs assessment and design activities or projects.
• Be a strong facilitator and proactively take any chance to develop your skills whenever possible
  

Preferred Candidate Profile

• Minimum 1 year of Gaming Experience with Customer Service
• Freshers willing in Customer Service are eligible to apply
• Candidate with minimum 1 year of International Chat experience are eligible to apply.
• People with Gaming exposure and experience are preferred
• Excellent English language skills
• Flexibility and ability to improvise and adapt to new situations
• Graduates/Post Graduates can apply.
• Excellent communication skills
• Should be comfortable working in 24*7 Working Environment
• Graduation not required
• Rotational shifts & Rotational week offs
  

Perks And Benefits

• Salary Range 3.2 LPA- 4.0 LPA
• Job Location : Gandhinagar, Gujrat
• Free pick up and drop facility will be provided within 35 Kms
• Medical Insurance
• Life Insurance
  

Language Reference