FX Platform Delivery (US support) & Site Lead - RTM DIPL, VP

• RTM consists of the following business lines: SES (Securities Service), TF&L (Trade Finance and Lending), ICM (Institutional Cash Management), CCM (Corporate Cash Management), TAS , Implementation and Projects and Processes. Global RTM team brings in different product areas together to drive a client centric approach by region/country, allowing the franchise to service our clients in the best way possible.
• The person responsible for this role will need to set /execute vision for the site, build synergies within the Global RTM team, enhance Client experience, and drive continuous improvement. The RTM DIPL Bangalore site Lead will lead cross-functional teams to deliver efficient and high-quality delivery support to all the business lines of CB.
• Background: Relationship & Transaction Management team combines Corporate Bank (CB) service units and subsidiary coverage teams (LCC) into one function with an aim to work together globally as one large multi-functional team.

Your key responsibilities

• Building and Running FX Platform team for US. This function is responsible for delivering one of the fastest growing revenue streams in CB & IB by providing market leading FX workflow solutions to clients. Transactional FX leverages the firms position as a market leader in CB and offers variety of standard and bespoke FX solutions to solve for clients FX workflow needs. Other key requirements from the Site Lead Role.
• Strategic Leadership: Define and execute the strategic direction and objectives of the platform.
• People Management: Build, Develop, Retain and lead a high performing team of people, fostering a culture of collaboration and continuous improvement.
• Operational Management: Ensuring adherence to the TATs and KPIs
• Stakeholder Management: Serve as the primary point of contact for internal stakeholders and ensuring that the platform set up meets/exceed expectations. Collaborate with Global/Regional teams to align/ standardize process.
• Continuous Improvement: Champion process improvement initiatives, leveraging technology /automation to drive efficiency. Sharing best practices across teams and drive on data to improve Client Experience.
• Risk and Compliance: Ensure compliance with local regulations, organizational policies and manage risk by developing and implementing controls to protect client data/ have proper BCP in place.

Your skills and experience

• Masters Degree from an accredited college or university with a concentration in Business administration, Strategic management, or a related field.
• 15 plus years of relevant experience in running/leading such platform set ups/ large diverse teams/FX set up experience / with at least 5 years in leadership capacity.
• Proficiency in process improvement methodologies will be an added advantage.

Skills

• Strong Leadership, people management and interpersonal skills.
• Excellent communication and stake holder management.
• Strong analytical and problem-solving skills
• Knowledge of compliance, risk management/ Governance practices.
• Ability to influence and collaborate with cross-functional teams.
• High degree of emotional intelligence and cultural awareness
• Knowledge of Automation/Artificial Intelligence Tools will be an added advantage.