Job
Description
Skill required: Talent & HR Practice - Learning Delivery Operations Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? We are seeking a Learning Practitioner / Learning Manager with extensive experience in learning strategy, transformation, and technology enablement. The ideal candidate will possess deep expertise in learning operations, adult learning principles, and capability-building frameworks and demonstrate a strong consultative approach to design and deliver innovative learning solutions. The candidate should have a good understanding of the end-to-end learning lifecycle not only covering strategy but also learning experience design, learning administration, learning delivery, knowledge management, analytics and reporting etc. to name a few. Candidates with experience in learning transformation, automation, and leveraging emerging technologies like Generative AI and agentic technologies will be highly valued.Act as a Subject Matter Expert in Learning Strategy, Curriculum Design, and Technology.Lead learning transformation projects using digital solutions, automation, and Generative AI to enhance the learner experience.Develop future learning solutions aligned with organizational goals and best practices.Collaborate with teams to integrate learning policies, processes, and systems.Design process documentation (maps, SOPs, presentations) for operational efficiency.Engage with clients and stakeholders to address learning challenges with innovative solutions.Drive continuous improvement by analyzing learning processes and tracking KPIs.Identify automation opportunities and align with LMS and LXP platforms (e.g., CSOD, SAP, Workday).Stay updated on learning trends and integrate best practices into scalable solutions.In Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability.Contribute to learning analytics for data-driven decision-making.Mentor team members to foster a culture of innovation and growth. What are we looking for? Deep understanding of adult learning principles, learning sciences, and their application in modern learning solutions. Strong expertise in learning tools and technologies Experience with process mapping, documentation, and business process management. Proven ability to lead client engagements, solution orals, and provide advisory/consultative support. Global exposure and ability to work across diverse industries, cultures, and time zones. Strong analytical and problem-solving skills with excellent communication and influencing capabilities. Familiarity with Generative AI, automation, and agentic technologies is a plus.Core Competencies: Learning Strategy & Transformation Curriculum Design & Capability Building Learning Technology Enablement Change Management & Process Improvement Client Engagement & Consultative Solutioning Industry Best Practices & Continuous Innovation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
