As a Fulfilment Leader APAC you ll manage day-to-day operations within the regional fulfilment team which is part of the Integrated Supply Chain (ISC) at Business Unit Processing Solutions Equipment (PSE).

The role oversees a team of Shipping Coordinators and Sales Order Owners, ensuring efficient execution of capital equipment orders from order creation to final delivery.

You will drive visibility, compliance and continuous improvement for the Order to Fulfil process in close interaction with markets.

This is a people manager role based in Chakan, Pune, India, reporting to the Fulfilment Manager in Sweden

What you will do

As our Fulfilment Leader APAC, you will;

Lead, develop, and engage a regional team of Shipping Coordinators and Sales Order Owners.

Ensure smooth execution and real-time tracking of customer orders with timely exception handling.

Oversee outbound logistics from internal and external factories, ensuring timely, compliant and cost-effective shipping.

Ensure adherence to safety, compliance, and export regulations.

Act as the first point of equipment escalations, ensure structured, timely, and effective resolution of customer delivery issues that impact delivery performance.

Ensure the Fulfilment team acts as a control tower by continuously monitoring order execution, providing visibility to stakeholders, maintaining plan accuracy and communicating exceptions promptly.

Monitor and report on KPIs such as order fulfillment rate, on-time delivery and visibility metrics.

Drive continuous improvement and support digital transformation in fulfilment processes.

Foster strong collaboration across ISC functions, project centers, and Market Operations.

We believe you have

Master s degree or equivalent in Engineering or Business Administration.

Proven experience in supply chain, logistics and/or order fulfilment leadership roles.

Experience managing 3PL providers and understanding of trade flow across global operations, export regulations, compliance, and safety standards.

Strong leadership skills with a track record of team development and engagement.

Proficiency in ERP systems and digital tools for order tracking and reporting.

Strong understanding of process design and operational optimization.

Excellent problem-solving skills and ability to make decisions and prioritize under pressure.

Strong communication and collaboration skills across functions and regions with proficiency in English.

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Fulfilment Leader