Fujitsu Hiring_ServiceNow Event Management - Technical Consultant

Fujitsu

5 - 10 years

5 - 15 Lacs

Pune Chennai Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Servicenow Event Management Itom ITSM implementation

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

Experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITOM and Event Management.
Candidates will be experienced in leading ServiceNow engagements end to end
Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
Work closely with a team of architects, SMEs, process consultants in end to end implementations
Configure and develop enhancements on the ServiceNow platform to meet business needs for modules ITOM and Event Management.
Define business problems/opportunities with constraints, goals, budgets and timelines.
Communicate technical problems and solutions to both technical and non-technical audiences.
Ability to convey complex technical concepts in understandable business terms
Consults with business analyst/project manager to develop appropriate technical solutions.
Document and gain acceptance / approvals of selected final solutions.
Execute technical solutions in capacity as a Sr. consultant.
Contribute to the development of Fujitsu IP solutions in ServiceNow.

Skills and Experience Requirements:

Bachelor's degree with at least 5 years of ServiceNow design and development experience
Development experience on the ServiceNow platform including customization of applications such as ITOM and Event Management.
Experience developing ServiceNow solutions and technical design documents from business requirements.
Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
Experience developing, implementing, and maintaining large-scale applications and systems.
At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
Must have strong requirements gathering experience.
Programming expertise in Java, JavaScript or other functional programming languages
Demonstrated understanding of ITIL practices
Excellent written and oral communication skills.

Skills and Certifications

ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
ITIL v3 certification
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Successful teamwork experience & demonstrated leadership abilities

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