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Radisson Hotel Group
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Front Office Supervisor

Front Office Supervisor

Radisson Hotel Group

0 years

0 Lacs

hyderabad telangana india

Posted:4 days ago| Platform:

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Skills Required

portfolio sustainability service network communication resolve management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Radisson Hotel Group is a leading international hotel group with a rapidly expanding portfolio of over 1,320 hotels in more than 95 countries across EMEA and APAC. The company operates a variety of standout brands including Radisson Collection, art’otel, Radisson Blu, Radisson, Radisson RED, and more. The Group focuses on delivering exceptional experiences with a commitment to sustainability and a signature "Yes I Can!" service ethos. Radisson Rewards offers members exclusive benefits across its extensive network, while Radisson Meetings provides tailored and carbon-neutral event solutions. The company is dedicated to achieving Net Zero status by 2050 through its innovative approach to sustainable hospitality.

Role Description

This is a full-time on-site role located in Hyderabad for a Front Office Supervisor. The Front Office Supervisor will oversee the front desk operations, including supervising staff, handling receptionist duties, managing reservations, and ensuring exceptional customer service. The individual in this role will be responsible for ensuring efficient and smooth operations, addressing guest inquiries and concerns, and maintaining communication among staff and management.

Qualifications

Supervisory Skills: Proven experience in supervising staff and managing front desk operations
Receptionist Duties: Proficiency in handling front desk tasks, managing check-ins/outs, and overseeing reservations
Customer Service: Strong customer service skills with the ability to resolve guest inquiries and concerns promptly
Communication: Excellent verbal and written communication skills, with the ability to effectively interact with guests and staff
Previous experience in the hospitality industry is preferred
Bachelor's degree in Hospitality Management or related field is an advantage
Ability to work flexible hours, including weekends and holidays

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Radisson Hotel Group

Hospitality

Plymouth

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Front Office Supervisor