Front Office Supervisor

Role Overview: As a Front Office Supervisor at Gokulam Grand Hotel & Spa Bangalore, your main responsibility will be to oversee the daily operations of the front desk. You will manage receptionist duties, provide exceptional customer service, handle reservations efficiently, and ensure smooth communication within the team and with guests. This full-time on-site role, located in Bengaluru, requires you to be proactive and independent in your work approach. Key Responsibilities: - Supervising a team and managing their daily activities - Performing receptionist duties professionally - Handling reservations effectively - Providing exemplary customer service to all guests - Maintaining smooth communication within the team and with guests Qualifications Required: - Possess supervisory skills and experience in managing a team - Proficient in performing receptionist duties and handling reservations - Demonstrates exemplary customer service skills - Excellent communication skills to interact effectively with team members and guests - Ability to work independently and be proactive in problem-solving - Experience in the hospitality industry is a plus - Holds a high school diploma or equivalent; further education in hospitality is advantageous Role Overview: As a Front Office Supervisor at Gokulam Grand Hotel & Spa Bangalore, your main responsibility will be to oversee the daily operations of the front desk. You will manage receptionist duties, provide exceptional customer service, handle reservations efficiently, and ensure smooth communication within the team and with guests. This full-time on-site role, located in Bengaluru, requires you to be proactive and independent in your work approach. Key Responsibilities: - Supervising a team and managing their daily activities - Performing receptionist duties professionally - Handling reservations effectively - Providing exemplary customer service to all guests - Maintaining smooth communication within the team and with guests Qualifications Required: - Possess supervisory skills and experience in managing a team - Proficient in performing receptionist duties and handling reservations - Demonstrates exemplary customer service skills - Excellent communication skills to interact effectively with team members and guests - Ability to work independently and be proactive in problem-solving - Experience in the hospitality industry is a plus - Holds a high school diploma or equivalent; further education in hospitality is advantageous