Front Office Receptionist

You will be the face of the company for all visitors and will be responsible for the first impression we make. Your role as a Female Front Desk Executive with 1 to 3 years of experience will involve undertaking all receptionist and clerical duties at the desk of our main entrance. Your responsibilities will include answering customer questions, offering customer support, guiding and advising customers, keeping the front office clean and representative, following the agendas and scripts. Your goal should always be to make our guests feel comfortable and satisfied while in our office. As a front-line employee, your role will be extremely important for improving customer experience and satisfaction. You should have good knowledge of office management procedures and systems, proficiency in MS Office and its applications, be smart, proactive with good communication skills, and have a pleasing personality. Your duties and responsibilities will involve scheduling and confirming appointments, meetings, and events, greeting, communicating with, and welcoming guests, answering all customer questions and addressing their complaints, answering all incoming calls and redirecting them when needed, receiving letters, packages, and sending them to the appropriate destination, preparing and managing outgoing mail, checking, sorting, and forwarding emails, making supply orders when needed, monitoring and updating records and files, and performing other administrative tasks if required. This is a full-time position with day shift and fixed shift schedules. There are benefits such as leave encashment, performance bonus, and yearly bonus associated with this role.,