Front Office Receptionist

Job Description:

We are seeking a dynamic, professional, and organized Receptionist to join our team at JEM IT SOLUTION PRIVATE LIMITED , an established IT System Integrator. As the first point of contact for our clients, visitors, and partners, you will play a crucial role in ensuring that our front office operates smoothly, providing an excellent customer experience while supporting administrative tasks within our IT-driven business environment.

Roles & Responsibilities:

• Front Desk Management: Greet and welcome clients, visitors, and employees with a positive and professional attitude. Manage a multi-line phone system, directing calls and inquiries to appropriate departments.
• Scheduling & Coordination: Schedule appointments, meetings, and coordinate room bookings. Manage the logistics for client visits, including room setups and necessary technical arrangements.
• Communication: Handle incoming/outgoing mail, packages, and emails. Maintain a well-organized filing system for documents, ensuring that all communications are handled securely and efficiently.
• Administrative Support: Provide administrative assistance with data entry, filing, photocopying, and preparing reports. Help coordinate office logistics for IT-related projects.
• IT Equipment Coordination: Track and maintain office equipment, including computers, phones, and other technical assets. Work with the IT team to troubleshoot and report equipment issues.
• Client & Vendor Interaction: Assist clients, vendors, and partners visiting the office. Manage visitor access control, including issuing visitor badges and ensuring compliance with company security protocols.
• Event Support: Assist in organizing company events, meetings, and training sessions. Ensure the smooth execution of all logistical requirements, including audio-visual setups and material preparations.
• Security & Access Control: Monitor and maintain security protocols for office access, ensuring the safety of employees and visitors.
• IT Systems Knowledge: Assist with basic inquiries regarding the company’s IT services and products. Coordinate service requests and log IT support issues.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Previous experience as a receptionist or in a customer-facing administrative role, ideally in the IT or technical sector.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Outlook) and basic knowledge of office IT systems.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Ability to maintain confidentiality and adhere to company security protocols.
• A customer-focused mindset and a positive, professional attitude.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development in the IT sector.
• A collaborative and supportive work environment.
• Health and wellness benefits

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time

Education:

• Bachelor's (Preferred)

Location:

• Ramanathapuram, Coimbatore, Tamil Nadu (Required)

Work Location: In person